Is there a final video size limit or restriction when rendering a composition?

Im a self thought After effect user, so I might not know the exact terms that I need to use for my question. I need to create a video thats is in its final size 1080x3840 px. This is being used in a two screen setup and being played by a single player that splits this on video into the two screens without having to create two separate videos. I can create the composition size to the pixels needed but when I render the video it automatically refers the video to 1080x1920 px which is the size of only one screen. When this render happens the top and bottom of the video get cut off. I have create the final video to 3840x1080 px but this is not what works for the set up. Does After Effects have a height limit when it comes to the final output of the composition? If it does, can it be unlocked so i can create the final 1080x3840 px?  Do I need to use an other program to accomplish this, anything would help. The codec I'm using is H.264 at a 10 Mbps. Thank you

Well what i got from them is that they need the the file to be on H.264 codec at 10-15 Mbps at the size of 3840x1080 px. It would be played by one player that uses the H.264 codec. All i need is to be able to do is to output the final video to the size they are asking since everything else works fine. I want to know if i could make the final video size in After Effects or if I have to switch the layout to 1080x3480 px since that has no restrains and then bring it into another program. I have done multiple video files for them and the work fine but they are not to the size they need since every time I render the composition it crops it from 3840x1080 px to 1920x1080 px leaving the the top and bottom of the video out completely.

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