Is there a fix for this other than a new logic board?
every since i installed mavericks my mid 2010 macbook pro keeps crashing, and ive recently noticed that programs that triger it are Photoshop & Acrobat.
and when i use Final Cut Pro X it shuts down almost right away. i talked to apple (instore and on the phone) instore they ran some tests and determind that the graphics card failed and that they could fix it for like $500-$600, or i could buy a new one because the logicboard replacement program that they had was only for up to three years after purchase,i was just outside of that . i decided to go home and call apple, because because this problem happened once i did the recommended update to mavericks, and i think they should make an acceptation in this case…. they didn’t, i said to the second level tech that it seems quite suspicious that i never ever had a problem in the 3 years i had the macbook pro until installing Mavericks. He said “there is no way a software issue could make a hardware issue"
here is one of the many crash report:
Anonymous UUID: 1C2C9E63-4D21-6301-9DD5-0736467FB75F
Sun Jan 19 18:24:28 2014
panic(cpu 1 caller 0xffffff7f933cdfac): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80b0693000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff808c90ae90 : 0xffffff8011022f69
0xffffff808c90af10 : 0xffffff7f933cdfac
0xffffff808c90afe0 : 0xffffff7f91b2c53d
0xffffff808c90b0a0 : 0xffffff7f91bf8d9e
0xffffff808c90b0e0 : 0xffffff7f91bf8dfc
0xffffff808c90b150 : 0xffffff7f91e7d5be
0xffffff808c90b280 : 0xffffff7f91c1cd41
0xffffff808c90b2a0 : 0xffffff7f91b3308d
0xffffff808c90b350 : 0xffffff7f91b30bae
0xffffff808c90b550 : 0xffffff7f91b32cb4
0xffffff808c90b640 : 0xffffff7f92a3f980
0xffffff808c90b6a0 : 0xffffff7f92a3c702
0xffffff808c90b730 : 0xffffff7f92a27137
0xffffff808c90b760 : 0xffffff7f929e4497
0xffffff808c90b780 : 0xffffff7f929f4d30
0xffffff808c90b7b0 : 0xffffff7f929f4bd1
0xffffff808c90b800 : 0xffffff7f929f4a8e
0xffffff808c90b850 : 0xffffff7f929f35cd
0xffffff808c90b870 : 0xffffff7f929eff88
0xffffff808c90b8a0 : 0xffffff7f92a221c8
0xffffff808c90b8e0 : 0xffffff7f929ef1ca
0xffffff808c90ba60 : 0xffffff7f92a1eb20
0xffffff808c90bb20 : 0xffffff7f929edcb9
0xffffff808c90bb70 : 0xffffff80114cc226
0xffffff808c90bb90 : 0xffffff80114cd821
0xffffff808c90bbf0 : 0xffffff80114cb28f
0xffffff808c90bd40 : 0xffffff80110b6008
0xffffff808c90be50 : 0xffffff8011026bb1
0xffffff808c90be80 : 0xffffff80110139b5
0xffffff808c90bef0 : 0xffffff801101e003
0xffffff808c90bf70 : 0xffffff80110c921d
0xffffff808c90bfb0 : 0xffffff80110f3e26
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f933c0000->0xffffff7f933d2fff
dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f933b8000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f91924000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f916ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f91a88000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f933bb000
com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f91adb000->0xffffff7f91d4afff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f916ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f91acb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f91a88000
com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f91d55000->0xffffff7f92001fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f91adb000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f916ba000
com.apple.GeForceTesla(8.1.8)[7DAF283F-6FD3-3783-B3CC-D23964F1B9B8]@0xffffff7f9 29dc000->0xffffff7f92aa6fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f916ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f91acb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f91a88000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f91adb000
BSD process name corresponding to current thread: com.apple.WebKit
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000010e00000
Kernel text base: 0xffffff8011000000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 99031681910311
last loaded kext at 98201624086006: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f9355c000, size 65536)
last unloaded kext at 98442947980436: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f9355c000, size 57344)
loaded kexts:
com.serato.usb.kext 2.3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.GeForceTesla 8.1.8
com.apple.driver.AppleIntelHDGraphics 8.1.8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelHDGraphicsFB 8.1.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:
There is special test for a specific Latent Defect in the MacBook pro 6,2 15" 2010 model. It is called VST test. It takes only a few minutes to run, and ends in a dramatic PASSED or FAILED screen. Have them run it for you while you watch. The standard "Overnight Bake" test will not find this latent defect.
Print out a copy of your Kernel Panic log, and a copy of:
MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Once you know whether your MacBook HAS (or does not have) the Latent defect, THEN you can try to negotiate for some relief.
There MAY be some additional latitude surrounding the public policy that Apple does not advertise. Be sure to ask the Store Manager whether they can do something to ease the out-of-pocket costs to you. Apple wants you to be a happy customer, if possible.
Be polite and businesslike at all times -- those who threaten to sue everybody will never be happy customers, so they get shown the door.
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