Is there a human that I can call?

I would like to able to actually talk to a human that can walk me through the process of transferring my old music from my computer to the iTunes folder (which I  can't even find anywhere)! Anybody have a phone number?

Good luck came my way today in the guise of a problem with texting on my new i4 phone. I kept working on trying to get the problem solved and kept getting handed up to the next IT person to handle it. I finally arrived at someone who really listened to me and during the conversation I mentioned not being able to text properly but the problem only effected one person on my contact list. She was so good and helpful she connected me to a real person at Verizon who found the trouble right away. I never got a chance to call the number you put here but I'll keep it for future use. (Yes, I'm sure I'll want another human at some point.) 
Thanks for caring enough to write so quickly to try to help me.

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