Is there a know cause why I can't make a payment online

For more than a couple months I keep getting unable to complete your request card number must be numeric with no spaces. I've had Verizon for years, always made my payments online, now it's not letting me. I chatted with someone about the issue, all they would say is sorry for an inconvenience it may cause. That doesn't help me find out why it's not working, I know I've entered the number correctly and no spaces.

Let's explore payment options chiefjoe2853! I just tested processing a payment and all is good on our end. Please try paying at this link vzw.com/PayMyBill and keep us posted. You can also pay using your Verizon Wireless phone if you call #PMT. If you have a prepaid service phone, please reach out to our prepaid customer service team at 888-294-6804 for further assistance as we do not have access to prepaid accounts.
AntonioC_VZW
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