Is there a number that I can call?

I need to speak to a human being.  I want a refund for a purchase that I have made on the Apple Store.  I have been unable to download the video for two days now.
I tried the methods on the Apple website to fix the issue, I tried 3 other methods as well that some users had reported fixed the problem.  I tried old versions of iTunes.  I tried restarting my computer, deleting download cache, changing anti-virus settings, messing with permissions, making my network trusted, ect. ect.  I even emailed support telling them this, and they of course gave me an email from some Indian guy telling me to do exactly what I said I have already done.
I don't want support or troubleshooting.  I paid to watch a movie right then, right there.  I did not pay to spend days trying to get this God aweful program to work so that I could receive the product that I paid for.  I paid for the product, and Apple has failed to deliver it.  I am very clearly receiving this error IN ERROR.  None of the conditions that normally cause this error as noted on the site exist on my computer, so the problem is with Apple's software, and therefore, with their product delivery method.
So, what number can I call? 

Here's a long shot, but if you want to try it, it might help:
Quit iTunes
Open the Start menu.
Choose All Programs > Accessories > Command Prompt
At the command prompt, type the following (including the quotation marks):
"C:\Program Files\iTunes\iTunes.exe" /removePref storefront"
Then try the download again, either from the Check for Downloads or the Purchased area. This was suggested by another user, and while it wasn't for the exact symptoms you describe, it's similar enough that it would be worth the attempts.
If that still doesn't help, then it would seem to be a corrupted download and the iTunes Store will have to address the issue.
I know it's frustrating when you can't get past the "canned" messages, but give it one more try. If you still can't get resolution, you can try calling Apple Customer Relations - 800-767-2775 in the US - explaining that you can't get past the iTunes Store canned responses, and see if they can get someone to provide you with specific help for your situation.
Regards.

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