Is there a number that I can contact customer service about a lost ipod touch that is appearing offline

I have recently lost my ipod touch it is appearing offline is the a customer service number I can call to help with this issue

No.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order                                                        
Reporting a lost or stolen Apple product                                               
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

Similar Messages

  • How can I retrieve iTunes of a lost iPod touch?

    How can I retrieve iTunes of a lost iPod touch?

    Here is how you do it
    http://support.apple.com/kb/HT2519

  • Contact Customer Service about incorrect charges bill for employee line?

    I have tried to contact customer service for over 1 week about incorrect charges on my bill with no luck. Horrible customer service and experience, I can't email anybody, I can't chat with anybody, and I can't talk to anybody. My only choice is to mail a letter?

    i just got charged 49.00 on my bank card my unlimited usage is a joke !!! cant send texts not even due until june 16  now i am out of my 49.00  until i call my bank!! to have a stop payment Where is customer service cant get to talk to anybody to resolve this matter

  • TS4006 Is there any other way to find a lost ipod touch if it is offline? I have tried icloud and Find My iPod.

    Is there anything else I can do to find my lost, perhaps even stolen, ipod touch? I have already tried icloud and Find My Ipod app but it says my device is offline.

    Nope.
    If the device is off then you can't track it.

  • How can i get in contact with apple about my stolen ipod touch?

    it was stolen out of my backpack 2 days ago, and i have the serial number- it's 1c90**201 <Edited by Host>. I wanted to report it and see if they could do something to track it. please help me, this one one of the best things i owned and i can't afford another one.

    Apple cannot track your stolen equipment. Call your local police. If you know the serial number be sure to give it to them. But I would not hold much hope of recovery. If you have homeowners or automobile insurance the theft may be covered although that may not be helpful if you carry a high deductible.

  • How to contact customer services

    Ok - so this is now my 3rd ipod mini that had broken, all for different reasons. This latest one is just outside of its warrenty and the hard drive thing seems to have gone. I have spent all day going through all your suggestions and trying some stuff of my own and nothing works. It is driving me crazy. Does anyone know how i can contact customer services because i must be a very unlucky person to have 3 ipods break!!!!!!!!
    thanks guys xxx

    See if this helps:
    http://www.apple.com/contact/
    1-800-My-Apple may also help.
    I hope this solves your problem!

  • Can you remotley lock a lost ipod touch?

    Can you trace or lock a lost ipod touch?

    With Find My iPod Touch enabled with MobileMe or iCloud account settings on the iPod Touch.

  • How can I contact customer service because my registration number according to Adobe cannot be upgraded; and Adobe's message to me said that I was registered for CS4; I am currently registered for CS5.  Is there no way to contact customer service via emai

    How can I contact customer service because my registration number according to Adobe cannot be upgraded; and Adobe's message to me said that I was registered for CS4; I am currently registered for CS5.  Is there no way to contact customer service via email or phone re this problem?

    Problems with registration you can contact our support team at Contact Customer Care.  Please make sure you are signed in and selecting the proper selections from the pull down.  If you continue to not be able to contact our support team then I would strongly recommend the use of a different web browser, computer, smart phone, or tablet.

  • Is there anyway I can use my iPod Touch serial number or Apple ID to trace and find back my iPod Touch? Cause I lost it recently(as you know iPod Touch can only go online if there is WiFi). is there any other ways too, apart from contacting the police?

    Is there anyway I can use my iPod Touch serial number or Apple ID to trace and find back my iPod Touch? Cause I lost it recently(as you know iPod Touch can only go online if there is WiFi). is there any other ways too, apart from contacting the police?Is there anyway I can use my iPod Touch serial number or Apple ID to trace and find back my iPod Touch? Cause I lost it recently(as you know iPod Touch can only go online if there is WiFi). is there any other ways too, apart from contacting the police?

    No.
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    iCloud: Find My iPhone
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                        
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • How do I remove my phone number from my iphone so that i can continue to use it like an ipod touch and use imessages with email/apple ID?

    How do i remove my phone number from my iphone 4s so that i can continue to use it as an ipod touch and use imessages with email/apple ID?

    This article explains what to do:
    http://support.apple.com/kb/HT5661

  • How do i cancel my subscription when i go to the page on adobe it just goes back to the previous page. is there an email address i can contact the customer support?

    how do i cancel my subscription when i go to the page on adobe it just goes back to the previous page. is there an email address i can contact the customer support?

    I don’t know the email address, but this page might help:
    Cancel your membership or subscription | Acrobat.com online services

  • Can I overwrite contacts in Address book with my iPod Touch contacts?

    I'm an idiot - I somehow managed to delete ALL of my contacts in Address book. I don't use Time Machine (not enough external HD space) so I can't restore that way.
    I did happen to sync my iPod Touch shortly before I deleted everything so my contacts are fine there. Short of re-typing everything into Address Book, is there a way I can tell iTunes to overwrite my contacts with the ones from the iPod touch?
    It's the only place I have my contacts - and because I enabled Google sync, it deleted all of my Google contacts too! HELP!!

    If you sync, the contacts will be copied back into Address Book on your Mac. You should get an error message that pops from iSync (a warning about changing more than 5% of your data), which you should Allow.
    In case you're worried, I have tested this (backed up my address book, then deleted the contents, then synced and my contacts were restored from my IPT).
    Hope this helps...

  • Why can't I import anything or contact customer service?

    It really bothers me that I can't seem to find a way to directly contact customer service.  Let me know if I'm missing something here.  Otherwise I may be cancelling my subscription.  Also, I can't seem to import anything into Adobe Story and all I can find on the forums is stories about people who also can't import.  There is nothing whatsoever on the tutorials about it.  So far, Abobe's customer service seems terrible. 

    Neil, that, at first, seemed a real opportunity to speed up process, so I thought I'd give it a go. However, to no avail. I 'chatted' with assistant, however, as soon as they found out I was requesting support for Story I was promptly referred back to the forums with the advice that 'experts' monitor the forums giving assistance. The 'chatee' could not be persuaded otherwise.
    And to be fair, I have found them responding to earlier requests for assistance. It's just a case of 'lag' is all. So, in the meantime, I wait patiently for Rohit and other to respond.
    JOE

  • Can I start a game on my iPod touch and continue that game on my iPad

    Can I start a game on my iPod touch and continue that game on my iPad

    None of the games currently sold on the iTunes Store are compatible with the Touch. In June, there is scheduled to be an update to the Touch software (at a cost) that will allow you to add applications. The iTunes Store will then be selling applications that can be loaded onto the Touch.

  • What do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

    what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

    Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
    “SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
    Here is my original post explaining what I had already tried:
    “Hi all,
    I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
    I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
    I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
    Can anyone help? Please?!
    Thank you!!!
    P.S. We have a PC, with Windows XP Home.”
    Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
    Tiffany
    P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution.

Maybe you are looking for

  • How to password protect non .mac web site

    does anyone have step-by-step directions on how to make my web page password protected on a non .mac web space? for example, http://www.yoursite.net/~userid My internet service provider does not support web page creation, they just provide the space.

  • Compressor 3 Squeeze 16:9 to 4:3

    Hi, My problem is the render from Compressor give a squeeze aspect. When I use Final cut 6 render Quicktime conversion, all render ok. But for a reason of efficiency, I want to use Compressor 3 My source: any HD source (pal) Final cut project setting

  • Selective encryption?

    Hi, Which is the easiest way to encrypt a few, not all folders in my home directory on my macbook? Specifically, say ~/Library and ~/Documents. ~/Music etc arent required for encryption. My main reason for doing this is the protection of stored passw

  • Adding contacts from Yahoo Address Book

    I want to add the contacts from my yahoo address book to my iPhone. Should I sync the contacts to my phone through iTunes or will it delete all my current contacts on my phone and I should just manually add the contacts onto the phone in order to not

  • Why does ipad immediately delete email?

    recently purchased ipad.  it immediately deletes email each time it is received. I am getting email on iphone and on pc. Have windows 8. I use outlook thus POP/SMTP yahoo for incoming. On icloud it is IMAP/SMTP.