Is there a patch for Word? My new macbook air keeps freezing up on me when I use Word.
I have a new macbook air with Osx 10.7.2 and it freezes on me regularly. It has frozen on me 4 times within the last hour of trying to work on a word docuement with i try to insert anyting into the document the only fix is to manually reboot by holding down the on/off button. I am not a happy camper at this point and am wondering if there is an upadate or a patch to fix these freezes!?
I had the same issue last year. it turned out to be my Bluetooth earpiece reached the end of its battery life.
When I got a replacement the problem went away.
Similar Messages
-
My new MacBook Air keeps shutting down the screen while I use it
My new MacBook Air keeps shutting down the screen while I use it and has to be rebooted. I took it in to the Genius desk at my local store, but they couldn't find anything wrong and said that they have never seen this problem before.
I Spoke to the IT support guy at work. He has the same problem with his new MacBook, but not with his older one. He suggested that it is a software issue with all new MacBooks and is connected to the timing of it going into sleep mode. Does anybody have a solution? Apple doesn't seem to have one.Try a SMC reset.
http://support.apple.com/kb/HT3964 -
Hi All
I have recently purchased a new macbook air. I used the migration software to transfer everything from my old macbook to the new one. I had lots of crap on the computer, so went through and deleted lots of applications and documents from the new macbook air. Now I've gone to use safari and it keeps freezing once I leave the home page, or one click afterwards.
I'm worried I accidentally deleted something I need to run safari. I followed the instructions on the support website to check my "library" for internet plug-ins etc, but there wasn't anything in those folders.
Any ideas on how to fix this or how to check what I need to run safari properly are most appreciated!Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
My new Macbook Air keeps freezing from time to time.
I have a 2 month old 256GB Macbook Air. I still have 140GB free. Yet, my screen freezes from time to time. I don't know what the problem is. Is it with the software or hardware? How do I correct it?
I'm assuming you are running Mavericks. Older versions of OS X have a slightly different interface.
Open Activity Monitor in Applications/Utilities.
Select Memory tab.
Monitor your memory pressure (bottom middle window) when you are having problems.
Green is good
Amber or yellow means that memory resources are getting low.
Red means you’re almost out of memory or it’s completely full.
See this link for more info: http://www.switchingtomac.com/tutorials/osx/understanding-memory-pressure-in-os- x-mavericks/
If your memory is all green then check CPU.
Sort on the CPU tab at the top. This will show you what app is using the most CPU.
You might find you need to quit other apps while watching videos. -
I have a new macbook air, and want to transfer all my data using time machine from my old macbook running leopard, is this possible and easy and will it transfer all my musc and photos?
The Setup Assistant can restore your data from a Time Machine backup. You'll be asked if you want to do this the first time you turn the computer on.
(60797) -
I recently acquired the new MacBook Air for my performance rig and have discovered that there is no way to connect it to either of my audio interfaces [both have FireWire 400 ports only. Is there an adaptor for this? I can't seem to find one.
Later on this month, both Belkin and Sonnet have indicated that they will have means to adapt the Thunderbolt port to the Firewire 800 interface.
Sonnet's solution will be an simple adapter, while Belkins will be a more full featured dock, with a few ports, including USB 3.0
There is no indication what the price of either will be, but both of them should provide a relatively easy means to then adapt to Firewire 400, as such cable adapters are already readily available at a nominal price.
Apple has the Sonnet adapter mentioned on their website, so it may be likely that the Apple online store will be carrying them when they become available.
As far as an adapter from USB 2.0 to Firewire, there have been only a scant few adapters available in the past, and all that I have seen were propretary in nature, only usable for the particular device they were fashioned for. I have not seen any that were usable in a general sense. Look at the reviews of any such products you might find in this regard. You will find no satisfied users. -
Video Output for Musical on new Macbook Air
Doing first production of a musical.
I'm thinking of buying Logic Pro 9 to control the output of recorded audio and video for the show (as well as to compose a few extra pieces).
The features page on the Apple site says: Logic can let you view synchronized QuickTime movies on a separate monitor using output options like Digital Cinema Desktop.
http://www.apple.com/logicpro/top-features/
The Tech Specs page on the Apple site says: External video output via FireWire or DVCPRO HD.
http://www.apple.com/se/logicpro/specs/
I've bought a brand spanking new Macbook Air which has a Thunderbolt and two USB ports.
Would I be able to use Logic on my Macbook Air to output my video? (I was thinking I would do it to a projector either through WiFi or a (yellow) composite cable.)
(The alternative I was thinking of was to use MuseScore to enter the notation for the extra pieces. Garageband for the audio output (it's missing a few instruments [e.g. clarinet, xylophone]) and plain old Quicktime for the video output.
Thanks!
John
(I've already spent way more than I can afford.)OS X 10.7 Lion, 10.8 Mountain Lion & 10.9 Mavericks
Reset Password starting from Recovery HD
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Leave the Terminal window open.
Reset Password Utility window will open with Macintosh HD selected.
Select the user account from the popup menu box.
Enter a new password.
Reenter the new password for the user.
Enter a hint.
Click the "Save" button.
Click in the menubar and select Restart.
Log in.
If Keychain dialog box appears, select “Create New Keychain”. -
Can I use an app already purchased for iMac on new MacBook Air?
Can I use an app already purchased for my iMac on a new (yet to be purchased) MacBook Air?
Thanks, Niel. As a follow-up, I need to know if I can also use the same app on a new iPhone and/or a new iPad.
-
Request firmware for internet recovery new macbook air
i try download lion on macbook air (july2011) from internetrecovery by pressing command+option+r
have error: 1006f
and i go to Recovery HD and try to download and reinstall lion,
have error:
could not find installation information for this machine
Contact AppleCare
my internet conection is ok but have error and canot downloadlion build 11a2063
I am using Mac in five years And to have a good knowledge of Maccomputers
Now I have 3 Mac computers:
macbook 2.1 2007
iMac 27" 2011
Macbook air (july2011)
My opinion is firmware internet recovery have some problem because cannot send informations for this machine
to apple
I'll stay waiting for firmware internet recovery
plz helpseyedhossein110 wrote:
Contact AppleCare
Have you contacted AppleCare?
The subject of your topic has been discussed quite a bit in these forums. The user-user solutions have been edited out of some of the discussions, ostensibly because sharing copyrighted materials, such as a useable MBA special Build of OS X 10.7 Build 11A2063, is prohibited. Many have found that this particular build is not available for download from Apple, via the Internet Recovery or the Apple Store. I would think that it is due to change at any time, and perhaps has been done already. AppleCare should be able to provide that information sooner than anyone here. -
Brand New MacBook Pro keeps freezing
I have had my brand new MacBook Pro for about four months now and out of the blue, it will freeze up for about a minute or so randomly with no warning. I have run Disk Utility already along with restarting it, but it still freezes. Any ideas on to what is causing it?
Thanks!
DaveImpossible to say without any information. You may want to keep Activity Monitor open (Applications-Utilities-Activity Monitor) and see if there is anything that uses a lot of % CPU and/or RAM. Check to see how much free RAM you have, if it's below 500MB that could be a problem, it simply means you are using all the available RAM.
Your machine is covered by the warranty too, so you may want to visit your local Apple Store and have a Genius look it over.
BTW when posting a problem, please let us know exactly what you are doing when the problem occurs, including what apps, version numbers etc. and specifics about your computer. Something like, "Yesterday afternoon and this morning while using Excel (Office 2011) on my 2010 15" MBP with 4GB RAM and 500GB HD my system......" That way we have the who, what and when.
Roger -
My new macbook air keeps totally locking up
You can't do anything at all, completely unresponsive. It doesn't even seem to be shutting off when you close the computer. You open it and it's still just the frozen screen. The first time this happened was in the middle of a law school exam (thanks Apple!). Is this a common problem for the air? I'm guessing it will be nearly impossible to recreate in the apple store for the geniuses since it only happens once every few days, but it is still totally unacceptable. Any suggestions or anyone else had this problem?
I had the same problem a couple of times. The Applecare people walked me through clearing the caches and then emptying the trash (after rebooting into safe mode). That seems to fix the problem for a while, although I had the lockup experience again today when I waked the Air from sleep.
Your mileage may vary. -
New Macbook Air keeps restarting from Sleep.
Hi all,
Hope you can help.
In the last few days my laptop has crashed from sleep showing the message: "your mac has restarted because of a problem".
I am concerned that this is something to do with the build.
The error report seems to refer to the Kernel Trap panic. Can someone please help decipher the following error message before I concede and take it to Apple:
Anonymous UUID: 6D20AAEC-FAD1-3D98-CD2E-19A98CEB81CD
Fri Mar 28 23:26:39 2014
panic(cpu 0 caller 0xffffff80144dbe2e): Kernel trap at 0xffffff7f95ff7b91, type 0=divide error, registers:
CR0: 0x000000008001003b, CR2: 0x0000000109df1000, CR3: 0x0000000016aea000, CR4: 0x00000000001606e0
RAX: 0x000062e080000000, RBX: 0xffffff80e6101000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff812e9639c0, RBP: 0xffffff812e9639e0, RSI: 0x00000000000afc80, RDI: 0xffffff8026f5bed8
R8: 0xffffff8014ad2b30, R9: 0x00000000002932e0, R10: 0xffffff812e963a90, R11: 0x0000000000000000
R12: 0xffffff80e6103038, R13: 0xffffff8026f5bed8, R14: 0xffffff7f9602c410, R15: 0xffffff80276cda00
RFL: 0x0000000000010246, RIP: 0xffffff7f95ff7b91, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000109df1000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff812e963650 : 0xffffff8014422fa9
0xffffff812e9636d0 : 0xffffff80144dbe2e
0xffffff812e9638a0 : 0xffffff80144f3326
0xffffff812e9638c0 : 0xffffff7f95ff7b91
0xffffff812e9639e0 : 0xffffff7f95ff7071
0xffffff812e963a20 : 0xffffff7f95ff5f46
0xffffff812e963c90 : 0xffffff7f95fdbcac
0xffffff812e963d80 : 0xffffff7f95fe49ac
0xffffff812e963dd0 : 0xffffff7f95fe4ed0
0xffffff812e963e20 : 0xffffff7f952d2484
0xffffff812e963e60 : 0xffffff7f952d183e
0xffffff812e963e90 : 0xffffff7f952cdb4a
0xffffff812e963ef0 : 0xffffff80148ae020
0xffffff812e963f30 : 0xffffff80148acac2
0xffffff812e963f80 : 0xffffff80148acb97
0xffffff812e963fb0 : 0xffffff80144d6ff7
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f952c3000->0xffffff7f952fafff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f94abb000
com.apple.driver.AppleIntelFramebufferAzul(8.2.4)[9DFF991C-E8DD-37EB-A1D2-9325D 260E880]@0xffffff7f95fd5000->0xffffff7f96030fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f94abb000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f95257000
dependency: com.apple.iokit.IOAcceleratorFamily2(98.14)[30D694F4-CF00-3CC3-9732-C6DEB6986B5 7]@0xffffff7f95ee6000
dependency: com.apple.iokit.IOReportFamily(23)[D203F7D3-47CA-382B-B401-8535CD4CBC49]@0xffff ff7f95246000
dependency: com.apple.AppleGraphicsDeviceControl(3.4.35)[E4C033B8-08F5-34D3-8720-C105D48F0B C4]@0xffffff7f95fcf000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f952c3000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000014200000
Kernel text base: 0xffffff8014400000
System model name: MacBookAir6,1 (Mac-35C1E88140C3E6CF)
System uptime in nanoseconds: 40984117970185
last loaded kext at 40956412315908: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f96489000, size 49152)
last unloaded kext at 39965220030178: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9644b000, size 32768)
loaded kexts:
com.apple.driver.AppleIntelMCEReporter 104
com.apple.filesystems.msdosfs 1.9
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleUSBCDC 4.2.1b5
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHD5000Graphics 8.2.4
com.apple.driver.AppleIntelFramebufferAzul 8.2.4
com.apple.driver.AppleTopCaseHIDEventDriver 10.21
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOSurface 91
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.AppleHSSPIHIDDriver 24
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.AppleHSSPISupport 24
com.apple.driver.AppleIntelLpssSpiController 2.0.34
com.apple.driver.AppleIntelLpssDmac 2.0.34
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleIntelLpssGspi 2.0.34
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookAir6,1, BootROM MBA61.0099.B07, 2 processors, Intel Core i7, 1.7 GHz, 8 GB, SMC 2.12f135
Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD0256F, 251 GB
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Air, Apple Inc., 23.6Hello robsone88,
It sounds like you are getting this Kernel Panic when your computer goes to sleep. I recommend startign by performing a Disk Verification, and repair with the following article:
Disk Utility 12.x: Repair a disk
http://support.apple.com/kb/PH5836
Print this help page so you can refer to it later. (You don’t have access to Disk Utility Help when you restart up your computer in the next step.)In the Disk Utility Help window, choose Print from the Action pop-up menu (looks like a gear).
Choose Apple menu > Restart. Hold down the Command (⌘) and R keys as your computer restarts.When you see a white screen with an Apple logo in the middle, you can release the keys.
Click Disk Utility, and then click Continue.
In the list at the left, select the item you want to repair. (Be sure to select an item that’s indented to the right in the list, not an item at the far left.)
Click First Aid.
If Disk Utility tells you the disk is about to fail, back it up and replace it. You can’t repair it.
Click Repair Disk.If Disk Utility reports that the disk appears to be OK or has been repaired, you’re done. Otherwise, you may need to do one of the following steps.
If Disk Utility reports “overlapped extent allocation” errors, two or more files occupy the same space on your disk, and at least one of them is likely to be corrupted. Check each file in the list of affected files. If you can replace a file or recreate it, delete it. If it contains information you need, open it and examine its data to make sure it hasn’t been corrupted. (Most of the files in the list have aliases in a DamagedFiles folder at the top level of your disk.)
If Disk Utility can’t repair your disk or it reports “The underlying task reported failure,” try to repair the disk or partition again. If that doesn’t work, back up as much of your data as possible, reformat the disk, reinstall Mac OS X, and then restore your backed-up data.If you continue to have problems with your disk, it may be physically damaged and need to be replaced.
If the issue persists, I would next take a look at the following article to help you troubleshoot kernel panics, and unexpected restarts named:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
http://support.apple.com/kb/TS4636
Thank you for using Apple Support Communities.
Regards,
Sterling -
Why does my new macbook air keep crashing i.c.w. Time Capsule!!!?
I bought my new MBA 11" @ the apple store eaton centre in Toronto. Since my purchase i dec 2010 the MBA crashed often but i thought this was normal (once a week).
Now i connected a brand new Time Capsule & Airport Express (bought @ apple.com) and now it crashes every 30 minutes!!!
--when i try to copy data to the time capsule it crashes after 1,5 gb.
--when i'm listening music via Airport Express the MBA crashes after 20 minutes.
I get a ' filter' over my screen with in several languages that i need to reboot....
I tried to get support at Apple (via phone) but the suggested that i should visit iCentre (in Ede, The Netherlands were i live).
They took my Apple in repair. Got it for over a week and then they told me that the had run some test and that there was nothing wrong... The invoice was euro 79,-!
...At home i tried to copy files to my Time Capsule and the machine crashes again.... (nothing wrong???)
Why can't i get normal support on this expensive machines....!!!???Backing up other Ethernet doesn't prevent access via Wi-Fi.
If the Time Capsule creating a wireless network? If not, you'll need to configure it to do so in order to allow the MBA to connect to it. If it does, can you connect the MBA to the Time Capsule's network?
Depending on the amount of data you want to transfer, using a USB-to-Ethernet adapter would help things run faster. -
New Macbook pro keeps freezing and acting up?
I just got my nre 13in macbook pro last thursday (June14) and since then it was froze thrice. One was when I was downloading a game demo, and two more times when I was trying to watch a movie online. The whole system just froze each time, and I had to force shut down by holding down the power button then powering it back up. Then most recently, when I was on a skype call, the whole screen just blacked out, and my call was dropped etc, and it turned back on by itself after 10-20 seconds. I'm new to this whole mac thing, is there anything I should do? Or well, what should I do?
How much RAM do you have? Are you running off battery or by MagSafe...?
What is forgotten is that OSX is based on UNIX server, well all UNIX can act as a server but if it has a lot of App open it will like Windows use the disk space for virtual memory and this too can topple OSX. If you have a slow internal drive that will most certainly make for these problems.
I'd make sure that all but a few Apps are running. I'd also reboot your WiFi router, unplug it from the wall and the cable or ADSL modem and disconnect the modems from the connection too. Then after tne minutes reconnect them all. Also if it's cable call the company and have them remote reboot your modem too.
Aside from that you might have a rare MB problem, try zapping the PRAM.....
Failing that if you have just bought it take it ASAP to the Genius bar and get some help. Apple customer care is what makes Apple the best company to buy from. I'm not too fond of the design leading function but Apple care is wonderful and you should go to your local store. Do this while your computer can still be returned: it means they will exchange you computer if there is a hardware problem rather than make you wait for a repair....go now!:)
And you are not alone despite anyone telling you this never happens to Apple products. I've had this problem more than once and Apple took care of it.
Try rebooting and just running one App before you take it into the apple store. Good luck!
Zimmick wrote:
I just got my nre 13in macbook pro last thursday (June14) and since then it was froze thrice. One was when I was downloading a game demo, and two more times when I was trying to watch a movie online. The whole system just froze each time, and I had to force shut down by holding down the power button then powering it back up. Then most recently, when I was on a skype call, the whole screen just blacked out, and my call was dropped etc, and it turned back on by itself after 10-20 seconds. I'm new to this whole mac thing, is there anything I should do? Or well, what should I do? -
My new macbook pro keeps freezing to the point where I have to force turn it off.
I got it a month ago from apple, and have not downloaded any apps or music onto it. What should I do?
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best.
Maybe you are looking for
-
Hi, i have a doubt, can i have my pdf files on my sd, edit them while in class with no internet connection and when back online they will sync, all i want is to able to open my files without wifi and edit them but when back online sync their changes
-
All day events sync as two day events on iPhone (using MobileMe)
After starting to use MobileMe to sync calendars and contacts, I've started to have an issue with events that are marked "all day". As far as I can tell, regular timed events seem to sync correctly, but my "all day" events get put on the iPhone as tw
-
So what do you think about Oracle releasing Oracle 10g on Mac OS X? Overall, I think it's a vote of confidence from Oracle's part on OS X's viability and potential in the enterprise. Especially since Oracle has also released their development tools f
-
Where exactly do you store your files
this question might seem really stupid however i am new to my macbook and am not yet 100% sure where i store documents after i have downloaded them. my question is asking is there a "my documents" type folder that i can store my data on. thanks for y
-
Hi All, How can I Activate the standard workflow?How to trigger the standard work flow when ever a button is clicked on the protal page suppose "SAVE" Button. Thanks In Advance, Any links and documents are encouraged Regards Pavan