Is there a problem with itunes (11.1 latest version) on a windows 7 non-administrator (standard) account?

When I tried to update my dad's iphone 5 to iOS 7 on a windows 7 standard account an unknown error was encountered and he lost everything! It also doesn't recognise my mum's iphone 4s (already updated to iOS 7), it gets an error, but her phone works fine on my administrator account. Do non-administrator restrictions cause problems? Any support would be really valued. Thanks.

I think there is a problem. I dont get the noises on each song even though that happened to me on a previous update but rather than being a sporadic click it was a very loud hiss over every single track...
The latest problem with my copy is that the songs are only playing out of one speaker and its not even the centre speakers, its the left speaker.
The last time itunes didnt work properly it took apple around a week or so to correct so im not worried at the moment but i have to use windows media player in the mean time which I dont like to use.
HP   Windows XP  

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    Dell Inc. Dell System XPS L502X
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    Apple Mobile Device 3.4.0.25
    Apple Mobile Device Treiber 1.55.0.0
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    Gracenote SDK 1.8.2.457
    Gracenote MusicID 1.8.2.89
    Gracenote Submit 1.8.2.123
    Gracenote DSP 1.8.2.34
    iTunes-Seriennummer 00D7B2B00CD25750
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    NVIDIA, NVIDIA GeForce GT 540M
    Intel Corporation, Intel(R) HD Graphics Family
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    iTunesHelper 10.3.1.55 arbeitet zurzeit.
    Apple Mobile Device service 3.3.0.0 arbeitet zurzeit.
    **** CD/DVD-Laufwerkstests****
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    Titel 2, Startzeit: 03:59:47
    Titel 3, Startzeit: 07:19:27
    Titel 4, Startzeit: 11:31:30
    Titel 5, Startzeit: 15:31:50
    Titel 6, Startzeit: 20:07:50
    Titel 7, Startzeit: 24:27:15
    Titel 8, Startzeit: 27:49:10
    Titel 9, Startzeit: 32:41:25
    Titel 10, Startzeit: 35:29:65
    Titel 11, Startzeit: 38:38:00
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