Is there a problem with my graphics card, my screen randomly goes black?
Hi all,
I've been noticing that my laptop screen randomly blacks out though the device still appears to be on. I end up doing a full shut down by pressing the power button for 5 seconds and restart thereafter. Although this has happened at various times, it most recently has been occurring while using Google Chrome. Right before the screen blacks, I tend to see a prompt in the upper right hand corner of the screen that says something like "Intel HD Graphics now in use" or something about gfxCardStatus. Obviously for now I've been limiting the use of Google Chrome, but I'd still like to know if there is a substantial problem here. I'm using a Macbookpro 15in OSX version 10.7.4, i5 intel core processor. After restarting, this is the error message that I receive and report to apple:
Interval Since Last Panic Report: 227498 sec
Panics Since Last Report: 5
Anonymous UUID: 269D36CF-8BA3-40BF-A749-409AC5A9A89C
Wed Jul 11 10:04:03 2012
panic(cpu 3 caller 0xffffff7f809ab947): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff809f18f000 0x0a5480a2, D0, P3/4
Backtrace (CPU 3), Frame : Return Address
0xffffff807c133060 : 0xffffff8000220792
0xffffff807c1330e0 : 0xffffff7f809ab947
0xffffff807c133170 : 0xffffff7f80a9baa4
0xffffff807c1331c0 : 0xffffff7f80a9bb64
0xffffff807c133220 : 0xffffff7f80d48749
0xffffff807c133360 : 0xffffff7f80ababed
0xffffff807c133390 : 0xffffff7f809b52c2
0xffffff807c133440 : 0xffffff7f809b0bc4
0xffffff807c133630 : 0xffffff7f809b16ed
0xffffff807c133710 : 0xffffff7f817d0000
0xffffff807c133760 : 0xffffff7f81795b2e
0xffffff807c133780 : 0xffffff7f817b670c
0xffffff807c1337b0 : 0xffffff7f817b6494
0xffffff807c133800 : 0xffffff7f817b67ce
0xffffff807c133820 : 0xffffff7f817e92f9
0xffffff807c133850 : 0xffffff7f817eb7bb
0xffffff807c133880 : 0xffffff7f817a30b0
0xffffff807c133a40 : 0xffffff7f817ebf68
0xffffff807c133b00 : 0xffffff7f817a0119
0xffffff807c133b60 : 0xffffff800065501e
0xffffff807c133b80 : 0xffffff80006558fa
0xffffff807c133be0 : 0xffffff800065609b
0xffffff807c133d20 : 0xffffff80002a3f08
0xffffff807c133e20 : 0xffffff8000223096
0xffffff807c133e50 : 0xffffff80002148a9
0xffffff807c133eb0 : 0xffffff800021bbd8
0xffffff807c133f10 : 0xffffff80002af150
0xffffff807c133fb0 : 0xffffff80002da6ce
Kernel Extensions in backtrace:
com.apple.NVDAResman(7.1.8)[560E1257-BF5E-3B0B-95F0-15033A0D1B97]@0xffffff7f809 4b000->0xffffff7f80c24fff
dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80802000
dependency: com.apple.iokit.IONDRVSupport(2.3.2)[D05CFB53-FB72-3613-8162-2D188DB04738]@0xff ffff7f80939000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[2D2A4A31-EB4F-3730-BE3A-76C061685FC5]@0 xffffff7f80901000
com.apple.nvidia.nv50hal(7.1.8)[7596DB8C-AE9D-3C87-B11A-0ED8F940CAF8]@0xffffff7 f80c25000->0xffffff7f80f46fff
dependency: com.apple.NVDAResman(7.1.8)[560E1257-BF5E-3B0B-95F0-15033A0D1B97]@0xffffff7f809 4b000
com.apple.GeForce(7.1.8)[00925AF3-22EE-3858-8BD3-06AE57DFCC86]@0xffffff7f817950 00->0xffffff7f81854fff
dependency: com.apple.NVDAResman(7.1.8)[560E1257-BF5E-3B0B-95F0-15033A0D1B97]@0xffffff7f809 4b000
dependency: com.apple.iokit.IONDRVSupport(2.3.2)[D05CFB53-FB72-3613-8162-2D188DB04738]@0xff ffff7f80939000
dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80802000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[2D2A4A31-EB4F-3730-BE3A-76C061685FC5]@0 xffffff7f80901000
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 103855761228
last loaded kext at 47290318130: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f81ec4000, size 28672)
loaded kexts:
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.driver.AGPM 100.12.42
com.apple.driver.AppleHDAHardwareConfigDriver 2.2.0f3
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleIntelHDGraphics 7.1.8
com.apple.driver.AppleIntelHDGraphicsFB 7.1.8
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.GeForce 7.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.AppleBacklight 170.1.9
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBCardReader 3.0.1
com.apple.driver.AppleUSBTCKeyEventDriver 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AirPort.Brcm4331 530.4.20
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleUSBUHCI 4.4.5
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMC 3.1.3d8
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.nvidia.nv50hal 7.1.8
com.apple.NVDAResman 7.1.8
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.driver.AppleKeyStore 28.18
com.apple.iokit.IOUSBMassStorageClass 3.0.1
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.0
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3
Can someone please help? This is also my first time posting so forgive me if I have not provided customary information.
Thanks!
Looks like a failed graphics GPU. Run Apple's Hardware Test in extended mode 2-3 times back to back. If errors appear that confirms a hardware problem. The reason for running the test 2-3 times back to back is AHT does not always find errors on the first or second pass, however when it does find them it is correct.
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Frank
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HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240 -
Satellite U500-1DZ DPC latency problem with the graphic card geforce 310M
Hello
I have a problem with de DPC latency cause by the nvdia card driver.
I use my computer for audio and it's really not possible to work.
graph with geforce abled :
http://nsm04.casimages.com/img/2010/09/22/100922123519210586795529.png
when i disable the graphic card :
http://nsm04.casimages.com/img/2010/09/22/100922123519210586795528.png
Please give me an answer.
My computer is a Toshiba satellite U500-1DZ, intel i5
Thank youHi, thank you for your answers.
I have updated the last nvdia driver, the new bios and everything I found on this website, but It doesn't change anything...
Apparently I'm not the only one to have this problem, but I don't know if it comes from Toshiba or from Nvdia.
Do you know if it's normal to have four times "NVDIA High definition Audio" in the audio/video/games controllers ?
When I seactivated it it's a litlle bit less worth (but still not good)...
I'm using a preinstalled windows 7 64 bit version
Thank you !
Fred
Message was edited by: fredo0411 -
Windows 7 has a problem with the graphics card of Presario M2000
i installed Windows 7 with my Presario M2000 and i have just noticed with the drivers. the sound has been correctly installed but the sound quality is not good. the main concern of my M2000 is the graphics card driver. it is not compatible with Windows 7. ive tried updating my graphics card driver but still didnt detect it right.. i hope HP will find a solution for the compatibility of the Graphics card with Windows 7. looking forward for the solution.. Thanks
Hi, I'm also have the same problem, and can't install any driver. LAN only working, Sound, Wi-Fi, ect,... not working. hp really update the new driver, please slove this problem.
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Problem with switchable graphic cards after installing windows 10
Dear support, after installing windows 10 i lost option to switch my graphic cards. I already have installed new drivers for win10 64-bit. But it doesn't work. New drivers which i downloaded here: http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64 doesn't support my graphic card. So i don't know what to do to get right drivers and be able to switch my graphic cards. Thanks for any help.
Hi there
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understand that you installed Windows 10 and that switchable graphics is not working for you. I am happy to help. Unfortunately this is not something that AMD can help with, as it is a customized driver for your notebook. Did you do the Windows 10 installation as an upgrade and if so which operating system did you upgrade from? The existing HP drivers can be found here: HP Pavilion g6-1004ev Notebook PC but they are for Windows 7 or 8 depending on your choices. You could try those and install it using compatibility mode and see if that works. How to: Install and Update drivers in Windows 10 - answers.microsoft.com Let me know if that works for you. -
Problems with the graphic card and adobe photoshop cs5
hello,
i installed adobe photoshop cs5 for my sisters computer:
specifications:
Prozessor: AMD Phenom™ II X6 1090T Six-Core Prozessor(3,2GHz, 9MB Cache)
Festplatte: 2x 1 TB SATA II
Arbeitsspeicher: 8 GB DDR3
Grafikkarten: VGA PCI-Express ATI Radeon™ HD5870 1GB GDDR5 (2x DVI, HDMI, DisplayPort) x 2 (2 von der sorte)
Sound: 7.1 support
Netzwerk: Gbit LAN
Software: Windows® 7 Home Premium,
Schnittstellen/Anschlüsse: Gehäuse-Front: Mic., Audio, 2xUSB 2.0, Front MCR, 1x Firewire, 1x eSATA Gehäuse-Rückseite: 8x USB 2.0, 2x USB3.0, 2x
Firewire, 2x eSATA, 2x DVI, 1x HDMI, 1x Gbit LAN, 2x SPDIF, 6x Audio
Besonderheiten: 80 Watt Netzteil
as you can see, absolute new hardware...
now photoshop tells her that her graphic card wouldnt fit the requirements, and allways switches to "software-sides" rendering.
this can't be true, this mashine is running hardchore grafic apps, and has the newest ATI Raedon Gra-Card (2 of them) which even now has a native support for open GL.
the computer has all latest drivers (no newer versions available)
so what to do?
i can't even tell photoshop manually in the settings to enable open GL...
i defenitally reached the end of my knowledge here.. i tried everything, also changing (as suggested by photoshop) the open GL settings of the graphic card card. no changes ...
need help with this one..
thank you already for your time and hopefully help
chris congrejoThis forum is for suite specific issues only. Please post in the Photoshop forum.
Bob
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