Is there a problem witht he iphone software update.

is there a problem with the iphone software update. Tried updating but keep getting a message that an unknown error occured so software could not be updated.

the error message I am getting is unkown error (1602). unable to undate software. I have been able to update my software preveiously so I canot believe it has anything to do with the usp ports as I have not had this problem till I tried to udate to the new software that just released.

Similar Messages

  • No contact to iphone software updates

    Hey, when i want to start reconstruction of the iphone in i tunes there is no contact to iphone software updates, because of no contact to the internet. But there is a good contact to the internet, and the fire wall is accepting itunes. Cann any body help me?

    Before starting this, try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is running and required with that secure OS your computer is running.

  • I cant seem to download and install the latest iphone software update. I have tried since the release and have been unsuccessful on more than 7 occasions and lost all the data on the process. Anyone have that problem an how do I fix this problem?

    I cant seem to download and install the latest iphone software update. I have tried since the release and have been unsuccessful on more than 7 occasions and lost all the data on the process. Anyone have that problem an how do I fix this problem?

    Hi
    Thanks but I have tried doing the above - when I said 7 times I was modest, its more like 15 times.
    And I am referring to the 5.1 software update. I dont have wifi so I guess I will have to try that seeing that my husband also has the same problem - he has also tried downloading several times. It always times out en says that the connection is lost but yet there are always an internet connection and a decent signal once it stopped. Think it said error 32052 or something!
    I am disappointed because the update includes inprovement on the battery life - did you guys notice any difference?

  • Unable to Retore!  Error -48 Problem downloading the iPhone software

    I was having trouble with Safari (reseting all the time) and wanted to try restoring my iPhone from scratch.
    Each time I select "restore" I watch the download activate and when it's complete, I get the following error:
    There was a problem downloading the iPhone software for the iPhone "My Name iPhone". An unknown error occured (-48).
    I'm at a loss. Has anyone else seen this or have an answer?
    MacBook Pro   Mac OS X (10.4.10)  

    Before you 'restore', you may wish to read this article:
    http://docs.info.apple.com/article.html?artnum=304893
    It addresses that error for the ipod. I myself might play around with the time zones first before I try restoring -- are they the same in the mac and the iphone? -- maybe temporarily switch to Pacific and see if the problem goes away.
    You can also search for that error by putting it in quotes: "(-48)". You will get hits for the number 48 too.
    Normally Macs don't have this issue. It seems as if you are running on USB 2.0 -- it probably should not be going thru a hub.
    Hope this helps.
    Rob
    iMac, PowerBook, MacBook, iPhones   Mac OS X (10.4.10)  

  • I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6.  There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????

    I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6.  There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????

    iOS 4.3.3 doesnt have the "Update your Software" tab so you will need to go to itunes and back up your iphone then restore your iphone and it will download the latest iphone software (6.1.4) if you dont want 6.1.4 download your current version and hit shift on your keyboard (alt if your on Mac I think) and click restore iphone and find your downloaded software 4.3.3 then download iOS 5 or 6 and do the samething after your phone boots up from restoring it to 4.3.3.

  • HT201413 May I know how to solve this problem "iPhone software update server could not be contacted or is temporarily unavailable"

    May I know how to solve this problem "iPhone software update server could not be contacted or is temporarily unavailable"
    Thank you.

    Let's try the following document with that one.
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    (If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.)

  • Is there any problem for my iphone's battery to keep my charger connecting for few hours after the battery is full?

    s there any problem for my iphone's battery to keep my charger connecting for few hours after the battery is full?
    Sometimes i sleep and the my iphone is charging and of course the battery became full after two or three hours, and definitely i will not wake up in the midnight to just disconnect the charger, please i need your help.

    This is considered normal use. I think everybody does this, including myself. It's not something to worry about in the least bit.
    Just remember to complete a full charge cycle (allow the phone's battery to discharge to 10%-20%, then charge uninterruped to 100%) once a month and you'll be fine.
    http://www.apple.com/batteries/iphone.html

  • Downloading the new IPhone  software update keeps failing ,I get error code -3259 is there a fix for this

    Downloading the new IPhone  software update keeps failing ,I get error code -3259 is there a fix for this

    Disable the security software and try again, Kaspersky's has been really annoying with this along with a couple others.

  • There are problems w/ my iPhone first generation w/ the new July updates.

    There are problems w/ my iPhone first generation w/ the new July updates. The phone runs slow now. Could not play certain songs on iPod. phone reset back to the home screen when I go to certain sites on the Internet. Use to be able to go on the Internet on the 7 train and the phone freezes sometimes.
    The thing that ***** is that if u don't have wi-fi u can't use the iTunes icon and utube is not clear. Utube ***** anyway. The thing that would make the phone offical is if the iPhone had cable tv.

    I hope someone can answer this one. My 1st gen was doing the exact same s*. and now it's completley dead. Even when you do a hard boot with both top and home buttons it gives you the apple of death. I've let it sit until the battery goes out.
    I'm a network analyst/engineer and I'm stumped. I've tried everything. I finally gave in and set up and appointment with a "genius." I have a feeling they're gonna have to replace it or something. It wont even register on a mac or win laptop to do a reset. I'm screwed.
    I expect to hear more about this issue. I almost thing the firmware might not be compatible with some of the hardware???
    might have to give in and buy a new one.....
    Message was edited by: jsanders74

  • Problem: "Contacts the server for iphone software updates"

    Hi,
    Itunes starts contacting server for iphone software updates. Waited for one hour, but nothing happens.
    I´ve tried several times, but no luck
    Any ideas?
    Thanks

    Just want to add myself to the list of people with the same problem.

  • "The iPhone software update server could not be contacted" - problem updating to iOS 6

    Hi all,
    I'm a little behind the times, but I'm trying to update my iPhone 3G from 4.2 to 6. Unfortunately, whenever I try, I get a message that "The iPhone software update server could not be contacted".
    I've looked around for a fix - including one that asked me to check my "Automatically detect LAN settings" - but that was of no use. I should point out that my phone is not jailbroken and that I am connected to the internet via USB dongle. I have temporarily disabled AVG as well.
    Does anyone know what's causing this issue and how I can be rid of it?
    Thanks very much in advance.

    An iPhone 3G cannot be updated beyond iOS 4.2.1...that's the end of the line for your phone.

  • ITunes: "The iPhone software update server could not be contacted"

    Could someone please help me with a problem that I´m having with iTunes that´s really annoying. I want to update my iPhone 3G with the latest 3.0 software. For the first time ever iTunes is giving me the following message every time I try to update (been for more than 24 hours now):
    +The iPhone software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later.+
    I also get a message if I try to click on the update itunes( not that I need to, as it updated to iTunes 8.2 earlier this month) but still I figure it´s all part of the same problem:
    +The iTunes update server could not be contacted. Please check your Internet connection, or try again later.+
    Solutions tried so far:
    * Going through my internet connection settings - I´m connected to the internet with no problems!
    * Changing from wifi to wired connection - same thing, can´t update
    * Reinstalling itunes (twice) - no difference
    * Switching off Netbarrier
    I don´t know what else I can do. I´m beginning to think it may be related to either iTunes being updated to 8.2 or one of the many recent software updates apple has been sending us of Mac OS. My computer is got all recent updates.
    Please help!

    Thanks for the response. Yeah I'd seen that a lot of these issues in the past had mainly affected Windows users. Anyway I tried naming a new location and no success and I don´t really understand the last post in that thread. There is no "check for updates" under the help menu. It's only in the itunes menu and that´s what I keep trying to do with the same message.
    Anyway it's clear to me now that it's not a local connection issue nor an iPhone server issue. I've since upgraded to the 3.0 software via a Windows PC without any problems and without having to sync all the music and stuff which is a relief. Afterwards, when I put it back into my Mac all it asked me to do was a backup and nothing else had been synced (or wiped) so the immediate problem is out of the way. It's just this remaining issue now that iTunes still won´t connect to update servers although it does connects to the itunes store all ok. Any other ideas before I call Apple on Monday?

  • "The iphone software update server could not be contacted" - error message recieved when i try to update to 5.1.1 via itunes , what can i do ?

    The iphone software update server could not be contacted" - error message recieved when i try to update to 5.1.1 via itunes , what can i do ?

    Dear Lawrence Finch: 
    If you're still around I hope you see this message, as you're the FIRST person (after reading every link, thread, other sites, apple support articles, etc.) to mention JB may be causing this iTunes popup window to REPEATEDLY occur:
    "The iPhone software update server could not be contacted."
    No, I did not hack anything (are you kidding?  Grannies don't hack!), but I unknowingly bought a 3Gs iOS 3.1 from ebay that was not advertised as JB.  Since it is like brand new, I was going to keep it (because my old backup is iOS 3.1.2) & was trying to simply restore & update, which (I thought) would remove the JB (that's what everybody says at forums, etc).
    Instead, after "erasing all settings/content" (inside phone's Settings to get the prior person's name out of there), it is now stuck in White Apple Mode.
    Put it in DFU/Recovery Mode & connect to iTunes but that stupid above message keeps appearing & I have already read/tried EVERYTHING to get rid of that message, starting with: 
    1.  OLD phones (3Gs) with OLD iOS 3.1+ should work FINE with OLD Mac (iBook) with OLD OSX (Tiger 10.4.11) with OLD iTunes (9.2.1[5]).  So that can't be the problem.
    Here's all the other things apple & others say to check which I already checked:
    2.  USB ports are FINE, both work FINE, so that's not the problem.
    3.  No "extra USB devices" are connected, ONLY a mouse, & then the phone (yes, I tried it w/o the mouse connected but that didn't help).
    4.  No "usb hubs."
    5.  Latest iTunes for this OSX has already been DL'd (iTunes 9.2.1[5]).  If you know of a newer one for this OSX, please advise.
    6.  No antivirus software.
    7.  No security software.
    8.  No routers; only 1 comcast modem, period.  Wired Ethernet.
    9.  No wifi gadgets, no wifi at all.
    10.  No firewalls, except what is on iBook in the SHARING/System-Prefs. section.  It's turned OFF.
    11.  Did the hosts/terminal thing sudo nano whatever it was.  There were only 3 lines, NO gs.apple.com:
    xxxxx local host
    xxxxx broadcast host
    xxxx local host
    Oh, & btw, ATT officially unlocked this phone (after I filled out their online forms) but I can't finish the process via iTunes to get their Confirmation that "Device is Now Unlocked," so I can use T-Mo.
    So that's it.  If you have any other ideas of what to do from here, since from your comment, maybe it's the stupid JB on this phone that is causing the problem (???), please advise.
    Many thanks!

  • I tried to update my nephew iphone 4 version 4.3.4 (8k2), I did back-up everything before attempting to update and the result when I click down-load and update, it does not update instead it says,  itunes could not contact the iphone software update etc.

    Hi to all,
    I tried to update my nephew iphone 4 version 4.3.4 (8k2), I did back-up everything before attempting to update and the result when I click down-load and update, it does not update instead it says,  itunes could not contact the iphone software update server because you are not connected to the internet. I did check my wire-less connections and the connection from my PC to wire-less is hundred percent okay. I did search using google.com to confirm and my connections is good. Is there any problem regardings my firewalls or any help will be appreciated. Thanks

    Hi bosefire,
    Thanks for visiting Apple Support Communities.
    You can use the steps in this article to troubleshoot your iTunes connection:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Regards,
    Jeremy

  • The Iphone software update server couldnot be connected

    i wanted to upgrade my iphone 4 to ios 5 then i did a bad thing and turned itunes off while restoring my phone now my phone doesnot turn on and when i try it it says connect to itunes but when i do this this eror The Iphone software update server couldnot  be connected apw please some one helps me

    Thanks again.
    I figured out the problem.
    Evidently, unbeknownst to me, my Internet connection (via Ethernet) at work has started blocking some traffic -- namely iTunes "ipod server". (Other than this there is no evidence that my Internet access is restricted; I have full web access including the iTunes store). When I disconnected the Ethernet and used the public WiFi access, iTunes was able to connect to "the server" and it then recognized my phone as being connected. With that, I was able to do a restore.
    Thanks for your persistence.

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