Is there a service issue across the country?

Can't make or receive calls from iPhone5s. Husband can't either. Friend out of state can't either.
Mom can't either with iPhone 4s.
Text and email working.
Phone rings, but can't hear caller.
Can call out, but can't hear ringing or person answer.
Voicemail shows message, but can't hear message on playback.
All having same problem.
Help!

You must be right, I am getting all circuits are busy error while dialing most of land lines. I have HTC ONE, however it has nothing to do with handset.
Please let me know if your issue is resolved.

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my 20-something behavior of moving in and out a million times before i finally flew the nest.

I switched from AT&T to Verizon because I was told that they had better service.
I bought two Lumia 928 phone because I liked the way you could get to your data and applications and how easy it was to integrate this phone with the Microsoft cloud environment being developed. The future path for this operating system has a great upside and financing with research that could surpass all others if implemented properly. Microsoft's recent reorganization and selection for CEO shows that they are most definitely serious and in it for the long game.
What I have been finding is that Verizon is nearly the same in coverage for the areas that I have been in and their updates to their phones are way behind.
We purchase these phones because we are sold on specific features and development paths of them. To find out that Verizon simply does not care to support the feature sets that are added for their existing customers is a very big deficit.
I am half way through my contract and am still weighing the pros and cons of the Verizon service. At this point I can tell you that Verizon is behind the previous experience I had with other carriers with respect to keeping the phone features up to date.
As a suggestion to Verizon, other carriers are looking for ways to out market you. This is an area that you are being beat soundly in. Please make this a customer satisfaction issue and follow up on this board. You are taking a beating and will begin to lose a reputation that took years to create. Once you lose it, it takes much longer to get it back. Do not get lazy or take "Lean" to customer service.

Frequent locations says I'm across the country

I just randomly checked my frequent locations the other day and apparently it says I'm in Pullman washington which is across the country from Connecticut where I really am. Should I be worried at all?

Lauren...
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location. You can use the iTunes Store in all countries of which you’re a resident, but you’ll either need a separate iTunes Store account for each one, or you’ll need to continually be switching the billing information on your single account. Generally, it’s simpler just to set up an alternative account for these situations, although it’s worth nothing that features like iTunes in the CLoud and iTunes Match are designed to work best when using a single iTunes Store account, as you can only switch accounts with these services every 90 days."
From here > The Complete Guide to Using the iTunes Store | iLounge Article

Using ARD across the country

I'm fairly new to ARD but in the last week have been able to successfully set it up on my home network. The daunting part to me is setting it up on my sister's computer who lives all the way across the country. She is pretty inept with computers and went ahead and got a new Mac. The trouble is she doesn't really understand how to use it. I would like to be able to observe and control her computer from my home 2700 miles away. I have no idea how to set that up. Is there anyone or anything out there that would guide me through it step by step? If so, I'd really appreciate the help.

The subject of connecting ARD via the Internet has been covered here many times already (search the forum for "Internet"), but take a look at this web page:
http://www.starkpr.com/ard.htm
It should help, though you may have to refer to her router's documentation, if she's using one, for specifics on opening and forward ports in that particular unit.
Regards.

I have a new iPhone 5S. While trying to learn about it, I accidentally recorded a voice memo with no content. I cannot now figure out how to get rid of it. There is a banner across the top of my phone with this memo which I don't want. Help!

I have a new iPhone 5S. While trying to learn about it, I accidentally recorded a voice memo with no content. I cannot now figure out how to get rid of it. There is a banner across the top of my phone with this memo which I don't want. I have deleted it from iTunes but cannot get it off the phone. Help!

The banner usually indicates that the memo is "Paused." If you go back into voice memos, touch the word "Done" beside the big red pause button, give it a name, then it will show in a list. Touch the memo in the list then touch the trash can icon that should appear.

A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touchscreen not working plus there are blured lines across the screen and I can't see anything that it displays. Now when I try too connect my iPhone 4 t

A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touch screen not working plus there are blurred lines across the screen and I can't see anything that it displays.
Now when I try too connect my iPhone 4 to iTunes on my computer at home an error message comes up saying that I have to unlock my iPhone 4 for it to communicate to my device.
But the problem is that I can't unlock my iPhone 4 because I'm unable to see the key pad and my touch screen no longer responds when I touch it.
I just want to reset my iPhone 4 back to its Factory Settings & start all over from the beginning.
How can I unlock my iPhone 4 with iTunes on my computer or any other option you suggest me trying.
Thank you in advance,
SiHero

If you have had a "local guy "repair your iphone you will not get any support from Apple for warranty OR post warranty
If Verizon return it to Apple it wil not be handled by Apple
If Verizon also use unauthorised repairers you may be lucky
(Apple do not sell parts to local guys or anyone else )

My MacBook Pro 13" (2012) is running Windows 7 on Bootcamp and there is an issue with the headset I'm using.

My MacBook Pro 13" (2012) is running Windows 7 on Bootcamp and there is an issue with the headset I'm using. I use a cheap Logitech Stereo Headset H130, but since there is only on audio plugin on the computer, I purchased a 3.5 mm 4-pin smartphone audio adapter thingy. That allowed me to put both my the sound coming to my headset & the microphone on my headset onto one wire. Everything worked wonderfully when running the Mac OS since they probably have support for that kind of stuff. The problem is though that once I try to use the same method in Windows 7, the OS doesn't recognize my headset microphone at all, but, instead when recording my voice decides to use the built-in mac microphone. Using this adapter still allows me to hear from my headset, but not use the microphone and that becomes a problem. It might be so that Windows 7 doesn't have support\drivers for that... How should I continue from here on out? Any advice?

From what I have read from others on here you may be out of luck. You would need the appropriate Windows drivers for the Cirrus chip in the Mac and no one has been able to successfully locate them. Apple wouldn't support this since Windows is an optional install.
Sorry to bring the bad news.

I'm trying to connect to my home wifi with my imac gh5. After I enter the password it says connection timeout or password incorrect. I know there's no issue with the connection but I don't know what else to do. Does anyone know how to fix this problem?

I'm trying to connect to my home wifi with my imac gh5. After I enter the password it says connection timeout or password incorrect. I know there's no issue with the connection but I don't know what else to do. Does anyone know how to fix this problem?

What is the make & model of your home Wi-Fi router that you are attempting to connect your G5 iMac to? Which exact model of iMac do you have?
What wireless security type is your router using: WEP, WPA, or WPA2? If you temporarily disable wireless security, can the iMac connect to it now?

In Yosemite Mail, there is an issue where the signatures no longer toggle as in the past. If you change the existing signature, it just adds the new one vs replacing it within the body of the message. Thoughts?

In Yosemite Mail, there is an issue where the signatures no longer toggle as in the past. If you change the existing signature, it just adds the new one vs replacing it within the body of the message. Thoughts?

Hi howe.sc,
When I checked for how signatures in Yosemite work, I found this.
Mail (Yosemite): Include signatures in messages
Delete a signature from a message: Select the signature, then press the Delete key.
Replace a signature in a message: Delete the existing signature, then add a different signature.
That sounds similar to what you are describing.
Take care,
Nubz

Are there any known issue with the HP 3005pr USB 3 replicator ?

Hi,
I recently ordered an HP laptop Pavilion dv6t-7000 with Intel i7 and nVidia video. While the unit isn't due to arrve for about 2 weeks, I'm looking for a docking station/port replicator.
Are there any known issues with the HP 3005pr USB 3 replicator ? Does it fully support Win7 64 bit? I am also considering the Targa U3 unit, but I'd prefer HP if I can be assured that it works.
I'd like to be able to leave the laptop closed when at my desk so I can use an external keyboard, mouse, and monitor.
Does HP make this device or does a 3rd party make it for them?
I've read so many stories on various forums regarding these things.
Any suggestions from HP or others? I need to order something soon, but I don't want head aches when it arrives.
thanks,
Steve

This HP USB 3.0 Port Replicator fully supports with Windows 7 64-bit, if that is the one that you are talking about.
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Can I have my iPhone 5 serviced out of the country of purchase?

I have two iPhone 5's, mine (Model: MD298DN/A, Serial: C3*******TWF, iOS: 7.1.2) and my wife's (Model: MD297DN/A, Serial: C3*******TWD, iOS: 7.1.2), both are eligible for the Battery and Sleep Button Replacement Programs. I work for the US Department of State and move every two to three years. The phones were purchased November of 2012 in Frankfurt, Germany, while I was posted there; however, I am currently posted to Bangkok, Thailand, with no plans to return to Germany. I just brought my phones into a service center in Thailand and was informed that I would have to return to Germany or have permission from Apple, to have the service performed out of the country of original purchase. Could you please issues this permission for both phones? Thank you in advance for your time and attention.
Regards,
Joshua Bogitsh
<Edited By Host>

Do not post your serial numbers on this public website. Had you read the terms of this forum, you would know not to do that, and also know that Apple doesn't review these forums.
Edit: Additionally, the first serial number you provided isn't a valid Apple Serial number. The second one is. I assume that's a typo on your part.

How to handle DPX files for transfer to another party across the country.

Hi,
I'm currently working with somebody that is on the other side of the country to do some positing work for my Premiere Pro progect. There are 31 shots that need some compositing work. I have already created the DPX files that I will be sending him, however, the total size of all project files is 33gigs. Now, I decided to zip the files up and send that way. Then it hit me, when I zipped up the thousands of individual DPX files I will be sending him, the compressed way down, like 8-1 (from 33gb to 7gb). The full project ended up being I sent him one small batch of files, he opened them, and said they did not seem as though they lost any resolution, but I'm more concerned with color information being lost. So, my question is this...When I zipped up the files, did I lose anything. The unzipped back to the appropriate size (roughly 9mb per frame), and he said he could not see any loss in the image. However, my concern is that when I go to bump up exposure on a couple of shots that were lost, Im going to be dealing with artifacting, and working with a lot less information than the original DPX files contained.
Did I lose information when I zipped up the DPX files?
Please help. I may end up just fedexing him a hard drive full of media, but then I have to worry about shipping a flash drive with my media on it.
Thanks in advance for ANY and ALL assistance.

Did I lose information when I zipped up the DPX files?
Nothing at all.
...my concern is that when I go to bump up exposure on a couple of shots that were lost, Im going to be dealing with artifacting, and working with a lot less information than the original DPX files contained.
Zip only compresses the binary data that makes up the image...
there is no compression of the image at all.
After your co-worker completes the composites,
he should zip them up to send them back to you.
No worries. I do this all the time.

Is there a compatibility issue with the Current USB 3 external Hard drives and MacBook Pro 2011 (USB 2)?

I am currently having bad hangs with my 13" MacBook Pro (2011) which I book 2012 ad a New external Harddrive (WD My Passport Edge) which was given to me as a gift.
Friends of mine told me there is a compatibility issue between the USB 3 cord and the USB outlet of my MacBook Pro.
Although this shouldnt be the case as the box of the Hard drive I got said it was compatible.
I even downloaded the WD Drive Utilities and sometimes whenthe Harddrive is plugged in the Utilities doean't Open but just bleeps in the Applications Dock.
Before I used the Harddrive I read a lot from the WD Manual and went to their site and downloaded a firmware update so I really don't know what the problem is.
What I am afraid of is that I may lose some files if I place them in the external Harddrive.
Can anyone help me with this or should I be asking for a replacement harddrive?
This is my first experience with an external hard drive as I never used one before.
Thank you very much.

To be honest, I've had back luck with Western Digital drives and I avoid them at all costs. If I were you, I would return the WD drive and look at externals from OWC or MacMall (LaCie, even G-Tech).
That's just my personal opinion, mind you...
Clinton

Is there a compatibility issue with the iPod Touch 4th generation and the TomTom carkit that worked fine with my 1st generation iPod Touch?

I recently purchased a new iPod Touch. The "keyboard" of my first generation was beginning to play up, but it still worked fine with my TomTom carkit (if you'll allow for the fact that being restricted to OS 3 meant you couldn't update the software either). But, contrary to what I'd been told, the fourth generation one refuses to work. I think it's making contact because I hear the connection beep, but it doesn't charge up or seem able to find the satellite connection. I've seen someone saying it was a physical width problem. If it's making contact, why isn't it capable to pick up a signal? Is there a compatibility issue after all?

Got you! Why this didn't come up in my search before, have no idea. So it's all a question of design... How mean not to inform manufacturers of accessories about the change in specs. About to try the folded-over business card solution and then Velcro if the former doesn't give satisfaction. Did actually buy a silicon case, but it makes the protective filter buckle as it gets under the edges which isn't exactly useful. Went back to my previous leather case which I have to remove to use the car kit...

Are there any known issues with the latest update to iTunes on Windows 7 maxing out the processor and nearly bringing the system to a hault.

Has anyone experienced an issue with the latest update to iTunes (11.2.0.115) for Windows where iTunes pegs out the processor at 97%, 98%, and holds there for maybe 15 minutes before dropping to 50%. During that time, the system is basically useless. You just have to ride it out. I'm running Windows 7 Home Premium.

Hi OnceBeforeIDie,
Welcome to Apple Support Communities!
Take a look at the article below, it has some some tips that will resolve a performance issues like the one you described.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
-Jason

Is there a service issue across the country?

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