Is there a servicec contract for device

Hi,
sorry I can't find a more appropriate category...
My problem: I am not sure if there is an active (non expred) service (contract) for our ciscp vpn 3015 concentrator. So I have the serial but how can I search for a suitable contract. Maybe cisco is able to get the information if the concentrator is under service or not - but in which way?
thank you
kind regards
daniel

Hi Daniel,
you can try if you have access to this tool:
http://apps.cisco.com/CustAdv/ServiceSales/smcam/requestStatusDispatch.do?methodName=onDashboardAction
If not, and you bought the device from a Cisco Partner or Reseller, you can ask them and they should be able to look it up.
Or you could simply call or email the TAC and ask, I suppose.
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
hth
Herbert

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