Is there a shortcut on the phone for Bluetooth?

I like to turn my BT off and on frequently, is there a shortcut I could put on the main screen?

No.

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Is there a covering on the phone for the top of it?

I just realized my new phone had an uncoverd hole at the top of the phone. Is that normal or should their be a piece in it.
Thanks.

It's the headphone socket! You could cover it, but I wouldn't advise it, and it's not necessary. Also could be the smaller SIM card tray hole - again don't worry about it!
Message was edited by: jia10
Message was edited by: jia10

Is there another way around the phone for support?

I have forgotten my answers to my security questions.
Before anyone tell me about the rescue email, let me explain, I did not get the chance to set up rescue email.
Now all the FAQ, support suggestions, communities, everything, all points out that if I am unable to answer my security questions and if I have no rescue email, then I am to call the support on a given number.
BUT...
I am hearing impaired.
So don't Apple have a means of direct email to their office so I can be in direct contact with them to sort out my problem?
Why do it have to be phone call? What about deaf customers who can't use phone?

Thank you so much, finally i got someone who gets me direct to where I hoped to go, this is really great Niel, I've filled in form and sent it off, hopefully wait and see if they will contact me and finally i get my problem sorted out. Even if it don't work, I want you to know Niel that no matter what happens, I really do thank you for the link to the forms. Thanks so much.

I just bought my first Iphone the 5S and when I turn on my bluetooth the ringtone for my text, calendar, etc. comes through my Bluetooth instead of the phone. Is there a way to have the tones use the phone while bluetooth is on?

I just bought my first Iphone the 5S and when I turn on my bluetooth the ringtone for my text, calendar, etc. comes through my Bluetooth instead of the phone. Is there a way to have the tones use the phone while bluetooth is on?

I would also like this issue addressed.
I am using a Plantronics Voyager Pro+ and when it is connected to my iPhone 4, email and text sounds are not audible through the phone. The phone just vibrates when a new text or email is received.
I don't really care if it plays through the headset, but it should at least play through the phone. I tested the headset from a BlackBerry and the alerts play fine.
Message was edited by: picardsm

I had bought iphone 4 from singapore and now i am relocated to india.....there is some hardware problem in the phone due to which i m nt able to use it.....how do i give the phone for repair and in which country?

i had bought iphone 4 from singapore and now i am relocated to india.....there is some hardware problem in the phone due to which i m nt able to use it.....how do i give the phone for repair and in which country?

The warranty is not international and only available in the Country of purchase .If the iPhone is out of warranty Apple or their Agents will also only give service in the country of original purchase.
So if you want Apple help you will have to return it to Singapore or find a 3rd party to repair it if they can in India as long as it is out of warranty and you understand that Apple would never help with that device in future if it has been opened by a 3rd party

I bought a iphone 4 used from a store, ad to retore it on my computer just now due to it not starting back uo its asking for the orginal owners apple id and i have no clue who that is.. i have had the phone for a few months now what i can do ?

I bought a iphone 4 a few months ago, used from a store .. i had to currently restore and update my phone today due to it saying connect to itunes it wouldnt do anything else so i did other wise, now my phone turns on but wont go past the apple id and the orginal owner still had there apple account in the phone and its asking for that account to actiavte the phone again and not mine , im stuck and dont no what to do i just want my phone to turn on again
please help !
thanks !!!

You have encounter Activation Lock, the antitheft feature of the iPhone. The previous owner did not remove the phone from their account. The phone cannot be used until they do. Return to the store and let them sort this out. It is very unusual for someone to "forget" to disable activation lock, as it is necessary to do so to erase personal information on the phone. So it is quite likely you bought a stolen phone.

How can I get someone to answer the phone? I'm ready to give VERIZON my business. I sat on the phone for over 20 minutes only to be transferred to "Sales." I then sat on the phone for another 15 minutes!!!! I finally hung up.

How can I get someone to answer the phone? I'm ready to give VERIZON my business. I sat on the phone for over 20 minutes only to be transferred to "Sales." I then sat on the phone for another 15 minutes!!!! I finally hung up.

It takes an enormous amount of patience and time to get through to a qualified person.
My Samsung S5 was locked out and needed a factory reset. Including attempts to achieve this locally, it took over an hour before my problem was even addressed.
You may be interested in my journey to a very good technical support person.
First I called the local sales person who had given me his personal business card with the friendly advice to call me with any questions. No answer at about 8:30 am when the business was open. His voice mailbox was full.
Then I called the local store where I had purchased the phone. The person who answered the phone had learned all the proper stock phrases, but was not familiar with the issue, stated that there were no customers in the store, and I should go there in about an hour when there would be more staff. He suggested dialing *411 from my phone (which was locked). Then he gave me a number to call Verizon, which he had to look up, and it took a minute or so. The number was (removed). That is an internal number for employees and contractors and requires a code to access, obviously not designed for customers' use. He finally cut me off by stating that there were a number of customers in line waiting for his attention!
After researching all my papers I found 800-922-0204 on my bill. The automated message suggested a hold time of 5 minutes, it took 20 minutes for a Customer Service Representative to pick up, and then I was referred to technical assistance. The hold time was announced to take 5 minutes, after 12 minutes I finally was connected.
Fortunately I had my computer set up for Skype on a loudspeaker, and was able to do some other paperwork while waiting.
Persistence was rewarded by having the good fortune to be connected to a very experienced, qualified and patient technical support staff with the name of Thomas (removed). He solved my problem, answered my questions during the process of resetting the phone, and gave an example of courteous and kind customer service that I had never experienced before when dealing with any major internet company.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

HT4863 I sent an email from my iPhone 3GS (via iCloud account) with around 16GB of attachment. It slowed down the phone for a few seconds, then appeared to be sent. However, the message is now not in the sent box, and I can't see an outbox at all. Any ide

I sent an email from my iPhone 3GS (via iCloud account) with around 16GB of attachment. It slowed down the phone for a few seconds, then appeared to be sent. However, the message is now not in the sent box, and I can't see an outbox at all. Any ideas?

That changes things a little bit , login to icloud.com and see if you can find it in your sent folder.
If it is there you did send, just need to wait until you phone syncs "sent folder" perhaps on wifi.
If it is not, then I would say it is lost and you may have to send again. They have 20 megs limit, so make sure that message plus attachment is under that limit.

HT1414 hello..i have purchaes iphone 5 from u.s it's a factory unlocked iphone 5 ..on may14th..it has warranty till may14th of 2014..and i came undia on july and after using the phone for imonth in india whaen i;m restoring th iphone 5 it doesn't restore

hello..i have purchaes iphone 5 from u.s it's a factory unlocked iphone 5 ..on may14th..it has warranty till may14th of 2014..and i came idia on july and after using the phone for 1moh in india ,when i'm trying to restore it doesn't shows apple iphone menu..it displays the screen image of connect usb cable to restore itunes .and i tried times and it shows the error (-1)..when i have contacted apple the said bring the phone to us we will replace it with new one....now i can't go to u.s so please kindly help me..as soon as possible...please

EDIT 2: It cannot be restored via iTunes 'cause I get a screen message saying that there's no SIM card in the iPhone I'm attempting to activate. The friend who sold me the phone showed me a method for restoring it on the phone itself, without having to send the command through iTunes (connect the phone to computer, turn it off, hold both Home and Power buttons until the Apple logo disappears, release the Power button without releasing Home button, iTunes shows a message about an iPhone in restoring mode, restore, etc.). Thing is, I tried this two or three times on the iPhone 5 but the device still doesn't recognize the stupid SIM…
Please, help

HT201328 I have been given permission for unlocking my iphone 3 GS from Orange. I want to set up the phone for my wife to use with a new number and carrier. Do I unlock under my itunes account first or set one up for her and then unlock the phone.

I have been given permission for unlocking my iphone 3 GS from Orange. I want to set up the phone for my wife to use with a new number and carrier. Do I unlock under my itunes account first ( I now have a new iphone on this account) or set one up for her and then unlock the phone. I am worried about upsetting the new phone.

I would complete unlocking as is and then
restore as new once you know the iPhone is unlocked
Be aware Orange will process the request at their speed
one of the reasons they usually reside at bottom of User Sat surveys
will likely take weeks
This may also help
http://support.apple.com/kb/HT5014

I've just bought an iPhone 5S in the UK, seems like a big mistake. I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to PC, Fix ?

I've just bought an iPhone 5S in the UK, seems like a big mistake, but luckily by law we can return goods, which is exactly what is going to happen if I cant get this to work. This is my business phone, not having it functional can cost me money.
I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to my PC, why and how do I fix it so that it doesnt go to iCloud for anything ?
The phone currently has no contacts or calendar information installed.
PC is HP Probook 4730s running Windows 7, Professional, version 6.1.7601 Service Pack 1 Build 7601.

I'm happy you figured it out and just try to keep in mind that not everyone you talk to at support will give the same advice or have the same knowledge. Just like those who contribute to these forums. Sometimes Google is your best friend.
I agree that Apple could probably make it easier, but as of yet prefer security over freedom. (sound famaliar?)
Anyway, if you choose to do so, you can leave feedback here:
Apple.com Feedback
Apple Support Feedback
Developer Feedback
Product Feedback
QuickTime Feedback
Search Feedback

HT4557 I have music on my second Iphone, but when I hook myphone to my computer the library is empty even though there is music on the phone. When I try to add music to the phone I et an errror message that says it can not be moved because the phone can

I can not manage music on an additional device. Thephone has music from my library on it. But when I connect the phone to my computer it shows there is nothing on the phone. When I gry to add a song, I get an error message that says can not be copied to IPhone Helen(name of the phone) because it can not be found, even though it shows on the coputer

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your new Mac and into iTunes.
Recovering your iTunes library from your iPod or iOS device
Then proceed to do the Erase and Sync or restore the device.
B-rock

If my iphone 3g screen has smashed and my phone is out of warranty. will apple be able to replace the phone for me or repair the screen?

if my iphone 3g screen has smashed and my phone is out of warranty. will apple be able to replace the phone for me or repair the screen?
i heard apple can upgrade my phone if a pay a specific amount? is this correct?
also if my phone is out of warranty how much would it cost for it to be replaced?

Apple does not repair smashed phones. It will replace the phone with another iPhone 3G as an out of warranty exchange for 199.00 USD.
You should check with your carrier to see if you are eligible for a subsidized iPhone 4. It may cost you the same as the out of warranty replacement for a phone almost 3 generations old.

My home button just stopped working, the white mark isn't red so it isn't water damaged. could i replace the phone for free? i just got this phone a week ago

my home button just stopped working, the white mark isn't red so it isn't water damaged. i did get it wet but i put it in rice as soon as i could and dryed it off as much as i could but it still hasn't turned red and the button still isnt working. could i replace the phone for free? i just got this phone a week ago

No water damage will show up to Apple you have voided any warranty you may have

I bought an iPhone 5; 16GB and after updating to ios 7 am unable to bypass the activation screen because am told is locked to the owner's iCloud account but I can't contact the owner. What can i do to rectify the situation. Bought the phone for $500.

I bought an iPhone 5; 16GB and after updating to ios 7 am unable to bypass the activation screen because am told is locked to the owner's iCloud account but I can't contact the owner. What can i do to rectify the situation. Bought the phone for $500.

http://support.apple.com/kb/HT5818:
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.

Is there a shortcut on the phone for Bluetooth?

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