Is there a way i can reset my security questions with out talking on the phone?

Can i reset my security questions through chat instead of calling? to busy to call

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset - which will normally be by phone as they need to confirm your id and that it's your account.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

Similar Messages

  • Is there a way i can reset my security questions?

    I bought my ipod a long time ago and i set some security questions, like Who was your favorite childhood friend? or Where was your least favorite job?, i recently tried to make a purchase and was promted these questions but i dont remember what i put for both of them, i have my account lniked to my email and all my stuff and i have 32 dollars on it and lots of apps and im not just going to lose 100 dollars in apps/money and make a new account, can anyone help me on how to get them reset?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I have updated my IPhone 4s to ios6, but for some reason it didn't install Siri with the update, is there any way I can install it onto my IPhone without jail breaking the phone?

    I have updated my IPhone 4s to ios6, but for some reason it didn't install Siri with the update, is there any way I can install it onto my IPhone without jail breaking the phone?

    Macca_astles01 wrote:
    It is an iPhone 4s, it has voice control but it's not Siri, is there any way I can install it?
    It cannot be installed. It comes pre-installed on every iPhone 4S and later. Maybe it was disabled under Settings > General > Restrictions.
    Courcoul wrote:
    Wasn't SIRI one of the gee-wiz doodads introduced with iOS 6? Cause my boss' 4s w/iOS 5 certainly does NOT have it. And on my i5, the Spanish-speaking SIRI I got turned out female, with all the foibles and vicissitudes....
    iOS 6 only added support for the 3rd generation iPad. It was always on the iPhone 4S. Then the same goes for your boss: Maybe disabled in restrictions, or maybe actually an iPhone 4.

  • HT5312 hello there i am trying to reset my security questions but i cant find the option to do that would you please help me?

    hi am trying to reset my security questions and i fallowed all the stpes but there is no option to rest the securty questions...what can i do? please help
    thanks

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How do I reset my security questions with out having to select a new apple id or a new password?

    How do I reset my secrit questions with out having to select a new apple id or a new password when I'm at the itunes store.

    You will be able to reset them via:
    appleid.apple.com
    If you do not know your password contact Apple's expresslane:
    expresslane.apple.com

  • My home button is broken and my iPod was accidentally shut off. Is there a way I can turn it back on with out it?

    My home button has been broken for almost 7 months, now, and I have been using the assistive touch, but, today, my roommate accidentally shut my iPod off using the Lock button, and now I cannot turn it back on. Is there a way to do this? Help!

    Try depressing and holding the Lock button to see if that works.
    What will work is to connect the iPod to a charging source.

  • I forgot my apple id and password and all my songs on my iPad have diapered is there a way i can reset it to a time when i had the songs?

    Is there a way to restore my ipad to a previous point when i had all my music

    The contents of the Music app aren't included in a device's backup. If you can't remember your id then do you have any its purchases on your computer's iTunes library ? If you do then selecting one of them and doing 'get-info' (control-I) should show the account id that bought it on the Summary tab. Or you can try this page http://iforgot.apple.com
    If you haven't got a copy of your iTunes purchased music anywhere (e.g. on your computer's iTunes or on a backup of your library) then you might be able to redownload it via the Purchased tab in the iTunes store app on your iPad and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes.

  • How to reset my security questions with out doing a rescue email

    Hi I just bought a new iPhone and iPad mini and I sign into my account but t will only let me buy free stuff and says I need to verify this devices with security questions well I don't know my security questions and I haven't know them for a long time but I keep finding the same way to change them with a rescue email but I never can figure out how to do it or there is no way for me to do it cause no matter how many emails I put on there it won't let me choose to send rescue email so I'm looking for a different way to change the security questions

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • My friend gave me her ipod about 2 years ago. neither of us know the passcode and now we have no way to link it to the original itunes account. is there a way i can reset it so i can use it?

    my friend gave me her ipod about 2 years ago. neither of us know the passcode and now we have no way to link it to the original itunes account. is there a way i can reset it so i can use it?
    I have tried plugging it in and holding the sleep/wake button and home button at same time and all it does is gives me the "slide to power off" option. Is there anything I can do??? Please Help!
    Message was edited by: Unordinary92

    Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Or try using this program to place the iPod in recovery mode
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - Next try the manual install method of:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
    Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
    - Then try on another computer

  • I have microsoft outlook installed on my Mac book pro, I can only use the outlook with the office server where it was setup, I can't use outlook else where, is there any way I can reset the settings in order to be able to use outlook every where?

    I have microsoft outlook installed on my Mac book pro, I can only use the outlook with the office server where it was setup, outlook won't work out of office, is there any way I can reset the settings in order to be able to use outlook every where?

    I can see my folders by clicking the X next to my name on the Inbox Folder.  So I have my folders now, just cannot see them in the left colum or see multiple windows on Outlook.  At this point, I can use the folders, just with limited functionality.  Thanks -Gina

  • Is there any way i can reset my i pod or open it with it being disabled and i dont have password, is there any way i can reset my i pod or open it with it being disabled and i dont have password?

    is there any way i can reset my i pod or open it with it being disabled and i dont have password, is there any way i can reset my i pod or open it with it being disabled and i dont have password?

    You will need to restore your iPod from the same computer that you most recently synced to.
    Read this: http://support.apple.com/kb/ht1212
    If you can't sync then you will need to try recovery mode.
    Read this: http://support.apple.com/kb/ht4097

  • HT5622 I forgot my Apple ID password, as well as the security questions answers. Also, I currently can't use any of the rescue e-mails. Is there any other way I can reset my security answers or maybe reset the rescue e-mail?

    I forgot my Apple ID password, as well as the security questions answers. Also, I currently can't use any of the rescue e-mails. Is there any other way I can reset my security answers or maybe reset the rescue e-mail? I called the Apple customer service and it was helpful, except I recieved an e-mail that expired 3 hours later, I can't call them again because I am overseas and it's really expensive to keep on calling international numbers! . Can anyone PLEASE help me?
    I can't use any of my apple products properly such as my iphones because of iCloud and I can't purchase items on Apple TV!
    Thank you.

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

  • Is there any way I can reset my laptop to the original factory settings?

    Is there any way you can reset your MacBook Air to the original settings you first recieved it in? I've noticed I have way to much junk to go through and try to delete it all and when I try to delete something it does the poof thing it's supposed to, but later I notice it has not been deleted. I've tried restarting my computer, and completely turning it off for 24 hours then seeing it its gone, but it never deletes.

    Use the MacBook Air's thumbdrive, or for those models which shipped with Lion, its recovery partition, to erase the drive and install a new OS.
    (67447)

  • HT201210 my iphone 3gs went blank is there a way i can reset it

    my iphone 3gs went blank is there a way i can reset it

    NO apple can't block it.
    More then likely the thief will restore your phone and either use it or sell it.

  • HT1918 I forgot my security questions passwords, is there a way I can reset them?

    I forgot my security questions passwords, is there a way I can reset them?

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

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