Is there a way to actaully talk to someone at apple whereby it doesn't cost money? I downloaded an app and now the stupid phone says that there is compass interference and to move away from the interference. Well, I am in the middle of a field. Now what?

Question

Is there actually a way to talk to a service person at Apple where you don't have to shell out money? I downloaded an app that cost $9.99 and when I tried to use it I get a message that says there is compass interference and to move away from the interference or wave the phone in a figure 8 pattern. Well, now I have a sore arm from constant waving out in the middle of a field and it appears that is going to cost $29 to talk to a person. Does anyone have any idea why this is occuring? As a side note, I can use a normal compass with no issues so it is the phone. From a customer perspective, this is poor customer service.

Answer 1

First of all, an idle threat is one that a person has no intention of carrying out. In the past 16 months that I have had this phone I have become less and less satisfied and found that it is like much of today's technology....over rated and under performing. The one thing that I have never been accused of is not wanting, or not giving help but when a company makes itself unavailable to resolve issues and leaves it to forums run by users helping users, it speaks more about the company than anything else they could do. As I said, I do not make idle threats and I did not threaten you in any way. Guess I'll call this topic done with as it is not and was not the intent to get a war started