Is there a way to be able to activate our Adobe product while behind a proxy ?

This issue concern not only Captivate 6 but all our Adobe product Familly, wa are having hard time answering calls to our users asking to activate their software but being unable to do so.
The program won't acces the internet while behind a proxy (we are using a proxy pac), it is unacceptable to not be able to activate a software when behind a proxy.
Please advise.
Cyril Pineiro @ Natixis

Hello,
Well we already found that answer somewhere on a forum, I guess you mean add the URL to firewall exception,
but this doesn't fit Company Security Standard, in my company we cannot allow a computer access internet
directly exception or not, it is very sad that a company such as Adobe is not able to produce a tool that is
Proxy Aware for all it's functions (Software activation, Software Serial Checking etc. all doesn't behave the same way).
We need a solution ASAP as many of our users are not able to use their Adobe Softwares.
Cyril Pineiro @ Natixis

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