Is there a way to check what I had purchased from the itune store to match the charges on my credit card, because there is a charge that I do not recognize
Is there a way to check what I had purchased from the itune store to match the charges on my credit card, because there is a charge that I do not recognize
http://support.apple.com/kb/HT2727
Regards.
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Is the only way to get a software update through the Apple Store where you have to give a credit card? I thought system updates are free. I don't want to leave a credit card number with Apple.
This may also help. Someone in another thread typed the above link only works if you haven't established your account, but when I just checked my account the "None" button was there?:
http://support.apple.com/kb/ht1918 -
Ok. So my iTunes started acting up a few months ago. ALL of the songs I purchased from the iTunes store stop in the middle of the song and then go back to the begining (I keep it on repeat one song by the way). Please help!!! (Windows 7) I would really like to hear my songs all the way through, but I can't . I tried the "Convert Protected ACC files to Purchased ACC files fix" but it DIDN'T work. I don't know what to do. It does it when I transfer the music onto my Classic too.
What do you mean "doesn't recognize"?
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Hi umawi,
I understand that you are trying to reinstall an app from the App Store, but you are unable to accept the new Terms and Conditions for using the App Store. I have a few suggestions for you that may help you resolve this issue. First, I would like to recommend that you restart your iPhone and then see if the issue persists:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201559
If the issue is still present, try clearing the Safari History and Website Data, which is explained in the following article:
Safari web settings on your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201265
To clear your history and cookies from Safari in iOS 8, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.
If it is necessary to take the above step and clear Safari information, you may want to restart the phone again before checking to see if the issue is cleared. Thanks for using the Apple Support Communities!
Cheers,
Braden -
When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later." How do you resolve this? Has been going on for days now.
I started getting this message a couple of days ago.
Started a thread of my own before I saw your post. https://discussions.apple.com/thread/4660828 -
I'm not able to shop anymore in the iTunes Store. It keeps invalidating both by debit cards even though I have ample balance. What do I do?
If you want to try to clear even more disk space see https://discussions.apple.com/thread/5872318?tstart=0
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I am trying to buy gems in bubble mania but its telling me to go to the itunes store to complete the transaction. What should I do?
Could be you are not set up in iTunes for purchases within an App.
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installed itunes, checked in, I try to download free applications out the window: this Apple ID has not yet been used with the iTunes Store. But the mail I receive, that I'm registered, and I have an Apple ID, please help find out!
Diana,
This could be a delay while internal service records were updated. Check it out again - is it okay for now? -
Is there a way to transfer music I've purchased from my old Apple account to my new one?
Hi everyone,
Many moons ago, when the iPod came out I downloaded iTunes and setup an account using my then current e-mail address aka user ID for iTunes. However, fast forward about 8 years later and that old e-mail address has long been forgotten. I know the log in information but I haven't used the e-mail for communication purposes for about the last 3 years. At the time I got myself a new e-mail address I just continued to download from the iTunes store using the same account with the old e-mail address because basically I was never really concerned with getting the receipts, weekly updates, etc. (I get enough e-mail as it is, lol).
This past summer my husband bought me an iPhone and set it up for me using my new/current e-mail address, different from the one I had purchased 100's of iTunes songs with over the past 8 years or so. It seems as though while I can authorize iTunes for both of the accounts, and share the music on different computers, I can only transfer the ones I've downloaded with my new username/e-mail address from iTunes to my iPhone?! What do I do about all of the 100's of purchases I made with my other account, are they now worth nothing as far as getting them on my iPhone which I use as my iPod nowadays?!
I'm staring at my lucky bamboo as I type this because I get this feeling that I'm SOL . I've tried "googling" my way to the answer but I haven't been able to find it. And if it turns out I am, than shame on Apple. It's ridiculous to presume that someone will keep the same e-mail address created as a kid which is typically a non-sense, flashy e-mail to adulthood when they tend to be a little more reserved and business friendly; there should be a way to transfer between user accounts if it's clear that that account and billing information is the same.
Any help is appreicated.
Thanks.Zion,
This worked! ...about 50%, but I suppose that's better than nothing. I went into iTunes on my old username and downloaded the 300+ songs to my library but then for some reason when I went to transfer them to my iPhone it would only transfer like 120 or so of them. I'm not really sure why but I'll continue to work on it. Thanks so much for the help.
FYI - if anyone else reads this bc they have the same problem. If you choose to go this route and download previous purchases from your old account you cannot auto download any content on your new(er) apple ID for 90 days after the purchase download. Just something to keep in mind, but for me, it was totally worth it. I have no qualms about manually transferring the songs to my iPhone for the next 3 months if it meant getting the rights to transfer all my old songs to my iPhone.
Thanks again! -
I have both an i-Phone 4 and a classic i-Pod. I want to download Japanese music on I-Tunes, but it won't let me because they I have an American account. I cannot get a Japanese credit card because I am a foreigner, I would still like to use my American card.
Is there any way to get Japanese artists and songs, without deleting my I-Tunes account for America?
Thank you,
SeritaTo Change the country iTunes store click on the flag at the bottom and click on the flag for your country.
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Went to to buy a tune when a sign came up saying that an error occured in the itune store -1202. What does that mean and how can it be repaired?
iTunes: How to resume interrupted iTunes Store downloads
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I have pre ordred the Childish Gambno album "Because the internet" and when i go to the itunes store on my 4th gen ipod touch and go to the album itll show a purchesed but when i goto my music none of its there. how do i download a pre ordered album on my ipod?
You have 15 minutes from originally posting to edit a post - you will get an Edit button at the bottom right of a post. I've asked the hosts to remove it as it's not outside of the limit.
Do you get any music showing under the Purchased link for downloading ? If you do, but not that album, then is it hidden : http://support.apple.com/kb/HT4919 ? -
iTunes crashes when I click the iTunes Store block. What can I do to get the iTunes Store to open on my computer running Window 7 (all updates installed)? It used to work last fall but some update must have reset something or the newer version of iTunes omitted something that would allow access to the Store from a PC.
Look here.
http://support.apple.com/kb/index?page=answerlink&url=http%3A%2F%2Fsupport.apple .com%2Fkb%2FHT1495&answerid=16777216&src=support_site.home.search -
Is there a way to check what songs were played on iPod touch on a certain date?
I want to see what songs (and order they were played in if possible) on a certain date and to see what time they were played. I don't know if there is memory of plays beyond merely last time a song was played.
You don't need an app.
You can display the Last Played time by selecting the Songs View and right-clicking on the column header bar (arrowed) and selecting Last Played on the pop-up menu. Then click on the Last Played column so that the arrow in the column is pointing downwards, so that the last song played is at the top of the list, the next one down was played before that song, etc.
As you can see, it's all there. However, it relies on three things:
that you use Sync to manage your iPod (so the last played times are synced with iTunes)
that the song is played all the way through. If you skip to a new song while the current one has 2 seconds to play, the Last Played is not changed.
if you are looking back at a distant time (as opposed to "just now") - that you have not played the song again since. In other words, if I now play "No Use Knocking" all the way through, it will then be at the top of the Last Played list, with the new time played. Look in the screenshot below; now that it has played, it's at the top of the list and "For The Love Of Money" is Now Playing: -
I have apparently wiped out my iPhone 4 contacts list, my apps, and my photos when I synced with iTunes. Maybe I clicked the wrong button, but I just wanted to download the photos from my phone to my computer. Is there any way to restore my previous information?
Did you sync to itunes from a different computer than the one you normally sync to?
syncing to itunes doesn't just wipe out all your data.
If you have a backup of your phone you can restore to that backup.
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