Is there a way to contact a specific person on here?

Is there a way to contact a specific person on here?
I am having unbelievable problems & one person is trying to help me. One way is to refer me to another's post/site.
Is there any way that I can directly contact that person to get the "straight" of it all? I am "ignorant" of many of the names & processes required to "fix my macbook" & it is multiple problems that won't allow me to do what is on his page.
Thank you.

HT3275 TIME MACHINE GONE... EARLIER, OTHER OS APPS NOT THERE, DAMAGED MAC from what??
I am new & totally going at this blindly!
BDAqua has been trying to help me & sent me to a website by Phil Stokes, but I don't understand it... & he has his own website for help now which I signed up for, but they must APPROVE ME.
I think that I will be able to contact the guy who wrote the "How to Un-Install MacKeeper, but my issues are bigger than that.
I am sorry that the above is so long when you get to it, but I am having so many problems & cannot find any resolution.
Stupidly... Ignorantly downloaded MacKeeper, which everyone says to UN-INSTALL ASAP....  but I can't seem to do that in that I have other issues & don't want to lose all of my info.
TIme Machine just recently said, "NOT configured", so can't back up my info. I have tried everything that I know to do. It is in the top & in my Applications, but when I turn it ON, it goes to Time Capsule, which I don't have. I have 2 external HD's, MyBooks. One I use only for Time Machine. I plug it in & hear & feel it running but it does not show up on my desktop & is NOT connected to my Time Machine. When I hit "ON", it opens up an EMPTY window to set up Time Capsule, which I do NOT have... nothing listed in the window! When I close that window, Time Machine goes to "OFF" position.
Also, get "Browse over Time Machine Disks" when I click the icon at the top---> EMPTY WINDOW!
Another option was to go to Finder-->Applications-->Disk Utility--> and External HD should show up in the upper left hand corner under the Hard disk icons... & it DID. Changed USB cord( From 2nd MyBook that I bought for STORAGE... now NOT there??.....Just changed power cord from 2nd to 1st & it is there again.
The first time that I did that, it was there, but all the repair/check/permission options were greyed out, so could not do anything. Now they are there, so will try to see what happens. Trying Disk Repair. Will let you know later how that turns out. (I am pretty sure, based on all my efforts over the past weeks that nothing will be fixed.
OS Disk still showing up in the left hand corner from the other day & it has been ejected & removed, NOT there? Why would that be?
Hope you can be of some help. I avoid my Mac for days, feeling like I am going into the "black place" again, so if I don't reply in a timely manner, know that there are reasons. I am overwhelmed with too many issues to deal with & not a sole to help me.

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    Chat transcript removed as required by the Verizon Wireless Terms of Service
    BELOW IS A SCREEN COPY FROM REDDIT ABOUT SOMEONE WITH THE SAME PROBLEM WITH A VERIZON CELL PHONE
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    all 13 comments
    best 
    [–]omgmrjmako/PA, deb/Carbon 3 points 1 year ago*
    All I can think is your phone may have background downloaded an OTA update, and you'd then be prompted with something like, "As update to your Android system has been downloaded, would you like to install it now?"
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    The ps command could also be of use, but probably not.
    permalink
    [–]lechnito[S] 2 points 1 year ago
    I can confirm that the phone is currently at 4.1.2 and that I wasn't prompted for an OTA update.The fact that both the Android OS and Reddit News processes were simultaneously using an extremely large amount of data is unlikely to be a coincidence... 
    permalink
    parent
    [–]omgmrjmako/PA, deb/Carbon 3 points 1 year ago
    That is very curious that the spikes happened at the same time.I'm curious. It may have put at least some of that 2.6GB somewhere. You could use a data visualizer tool to see if you can find it, which may lead to more clues. 
    permalink
    parent
    [–]lechnito[S] 2 points 1 year ago
    The largest directories are:
    DCIM: Normal looking photos (90,825 KB)
    Android: Primarily map cache data (64,846 KB)
    If it was downloading content then it did not significantly save content to storage. It's not like I have anything particularly sensitive on the phone, but the idea that it was uploading a snapshot of my data definitely makes me uncomfortable.
    permalink
    parent
    [–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
    Yup, Digital Camera IMages and videos.Somewhere in /sdcard/Android would be my guess as to where a mysterious file would be downloaded, but if it's only 64MB, and mostly map data, I'd safely rule it out.I'm sorry, but I'm stumped here.Edit: I should mention I don't think this is malware, because unless a malicious app gained superuser access, any data it used would show under it's own apk in the data usage list, not Android OS. 
    permalink
    parent
    [–]mistrbrownstone 0 points 1 year ago
    DCIM: Normal looking photos (90,825 KB)
    Was it trying to auto-upload pictures or video to G+?I ******* hate that.
    permalink
    parent
    [–]lechnito[S] 1 point 1 year ago
    Although I'm not really up to speed with the Android platform, I come from a UNIX background so I feel comfortable running commands. How do I pull up a bash terminal? Do I need to root the phone first? 
    permalink
    parent
    [–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
    There's a number of terminal emulators in the Play Store that work well. You don't need a rooted phone to get to the shell as your user, but any privileged command won't execute unless you can grant it permission from the Superuser app that is installed when you root the device. So you could probably do a ps -e, but not a kill -9. 
    permalink
    parent
    [–]lechnito[S] 1 point 1 year ago
    Got it. I downloaded a terminal emulator but unfortunately those processes no longer exist.Does Android keep a generic log of system level events like /var/log/syslog? 
    permalink
    parent
    [–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
    I don't think so, and I know you'd need superuser permission to read most of the files in /var/log anyway. I'm not super familiar with how Android does its logging, but I do know that the two files of interest are the logcat and dmesg. 
    permalink
    parent
    [–]sh0nuff 1 point 1 year ago
    Want to mention here that using your settings to set your data cap (set it on your billing day), then you won't go over again.Those text messages are really unhelpful, as they send out well after the data has been used. Chances are good you hit close to the 2GB mark before you received the bulk of the messages. 
    permalink
    [–]kindofabuzz -4 points 1 year ago
    Quit installing pirated apps. 
    permalink
    [–]lechnito[S] 1 point 1 year ago
    That's definitely not the case here; both my PC and and Android phone are free from pirated apps.

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