Is there a way to contact apple support through instant message?

I have an issue with iphoto, that when I choose a photo to email either to myself or someone else, it asks me to put my password (my password which I created for my apple account) and a message pops up which says my password is not recognizeable. Can someone please help me. I am new to the Macbook pro family and would like to resolve this. Thank you in advance Apple Community.
Jazzy1112

I resolved the issue, I must've entered and reentered the password incorrectly. Thank you so much for your help and concern. Enjoy the rest of your holiday

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Is there any way to contact apple thru email??

Is there any way to contact apple thru email, cause im trying to log in to this depot.info.apple.com/ipod site which is not working and i need to send in my ipod to be fixed. how can i contact apple, I called them but they are no use and wont fix it.

Hi i got my ipod video and i have insurance on it. It keeps on freezing like once every day and i cant fast forward or rewind on videos. My battery also lasts only 3 or 4 hours. Do you think they will give me a new ipod video. Also is there a way to contact them through email?

TS2446 Is there a Phone # to contact apple support

Is there a Phone # to contact apple support

Here's my experience with Apple Support . You must first request help , they will then give you a support I.D. Number .
Then an automated caller will contact you , then as you push the appropriate numbers to clarify your problem , they'll hang up on you without even alerting you to that fact . ;)

TS1292 is there a way to contact itunes support other than email, I am coming up on two weeks and sent 2 emails with a response stating that they are experiencing high volume and have escalated the issue, itunes gift card added to wrong account. Please H

I am not getting any useful response from Apple, their support for itunes is email only and when I contact them I get a generic email back stating that the issue has been escalated and should expect a response soon. The issue is that my daughter had entered a $15.00 gift card on her iTouch when it should have been entered on my iTouch, none of the funds have since been used on her iTouch and I have no way of even getting to a human to find out atleast what the status is or even if there is a status, no way on their site can this update be achieved. I am a bit diappointed since everyone I speak with that is pro apple never once has anything bad to say abouth their support. My opinion so far is plummeting, it would be nice it someone would give me a call, at the very least, I have even tried to call the main apple support number and gave her the s/n of one of many apple devices, all I got was a sorry you are out of support and to email iTunes support since that how it is provide, not too sure what else I need to do?
Signed
DISAPPOINTED

Purchases cannot be transferred to a new Apple ID.
You can stop receiving their info by signing out of iCloud.

HT5312 Is there another way beside calling apple support reset apple id security question

anyone know anoter way to reset apple id security beside ringing them. I have a miss living in a cournty that dont have such things as itune card. but they sell apple product. I sign her up for itune account but forgotten the sercurity question, didnt released if you upgrade your phone it ask for security. Before apple wasnt that hard on it if you couldnt remeber now they been Stupit telling us how to reset but there no option for us to select

The number is 800-692-7753 (1-800-myapple). The rescue email can be setup from the appleID website. appleid.apple.com , choose manage, sign in, select "Password & Security", answer the two security questions provided, and you will be albe to edit your Rescue email address.
Since you already stated that you don't remember the answers (or they are incorrect), you will need to contact applecare to reset them. Once you have reset them, you can edit the rescue email address.

Is there any email to contact apple support? i cannot call them

when i try to get my warranty it says that my product has been replaced !?!?!
i dont understand this as i never replaced my iphone....
i need to contact them ASAP but cant call them as my phone does not work.
any suggestions?

At apple.com choose support than in the middle of the page you see two smiling people click on them they are apple support. You can send an email to iTunes store support but not to anyone else really unless you use the feedback email, which won't help you. Borrow a friend/family members phone and call them soon 1-800-MY-IPHONE. Try the website https://selfsolve.apple.com/agreementWarrantyDynamic.do to try that serial number out again. You may have entered it wrong and just don't know it. The zero's 0 sometimes look like O's, it might be as simple as that.

Is there a way of contacting apple through email?

I would like to contact apple through email to try to obtain my old purcahses (muisc) which were lost when my computer crashed. All I can find is a telephone number. Thank you.

"However, I am in Europe and the re-downloading fetaure of music and movies is available exclusively for US customers only (sad but true)."
Not true at all. This feature is on over 100 countries. in what country are you?
Learn more about which content types are supported for iTunes in the Cloud by country, as well as where iTunes Match is available.

Is there a way to contact apple about terrible service at one of their stores?

I recently spent 3 different days and over 4 hours at an apple store in order to swap a defective product. I was hoping to contact apple in some form to complain about how awful the customer service was at that particular store. I have a lot of apple products and enjoy the often spectacular customer service. However, I want to voice my displeasure about this particular store. I was wondering how I would be able to contact apple about the store.

If you call AppleCare, they can log a complaint about any aspect of Apple's Business in the system for review by senior management. If you log a complaint about service provided at an Apple Retail Store, it will be reviewed by AppleCare Senior Management and forwarded to the appropriate area or regional manager for review... or so I have been told!

VZ Anti-support Technology: Is there ANY way to contact VZ support online?

Is it just me or are all of the online means of connecting to VZ broken? The "Ask Verizon" box is totally non-functional, it takes you to a dead window that says there's been an error with a "Back" button and does nothing.
Then the "contact us" links, including the ones prominently displayed here in the forums take you (after a few clicks) to what should be this page http://www22.verizon.com/Residential/Support/ContactUs/ but which just gives a "Request Timeout" error below...
It's like an online version of those horrible phone support systems where you keep choosing menu choices and getting transferred but they just send you around in circles and eventually hang up on you after 20 minutes...
I've tried different browsers and otherwise my FiOS connection is up and rocking with no probs... but anything related to a VZ support page = FAIL.
Request TimeoutThe server timed out while waiting for the browser's request.Reference #2.ba1d39ce.1240168242.0

Sure. I posted the actual issue in a different thread because it's really 2 different things - 1. my issue, 2. the fact that all the offered online contact methods are broken. The issue I want support with is about newsgroups and is different, not what I'm talking about here.
I'm always stunned that huge companies can invest in these elaborate websites which then don't work but nobody seems to consider this a big issue. Do they know how terrible it looks to have things like the front page "Ask Verizon?!" be a complete clusterfuzz waste of time that does nothing? Amazing.

Is there a way to contact Apple with concepts?

I have a valid concept that would utilize existing Apple iconsumer devices in a way that hasn't been presented yet. It could probably get mostly built into an app, but think Apple itself would benefit by writing it into their AppleTV coding. Many have commented on the uniqueness of the idea right under our noses. Even Apple store employees have marvelled at the fact it isn't out there yet.
Any idea if there is a legitimate forum for presenting ideas to Apple?

Nope.
I forgot about this link.
Read this: http://www.apple.com/legal/policies/ideas.html
You won't receive any credit nor compensation from anything you send.

Is there any way to contact customer support without having to pay for this service?

I'm having trouble installing the latest update of the OS on my MacBook Pro, and after trying a couple of things, I just wanted to get in touch with a customer service representative to help me out with the issue. Turns out that my "support coverage" has expired, so what now? The fact that there is an expiration date on "customer service" baffles me... But yeah, thats the problem I'm having. Any ideas?
The specific issue I am having is as follows:
- I see the availavle OS update on the App Store Icon, so I open it to get started.
- It asks me to restart the computer, so I click OK and it reboots.
- Once rebooted, I log back into my account, and notice that the update still has not been applied.
- I check the OS version and confirm that there has been no change.
- Try to update again, and the problem persists.
For some reason I cannot update to the latest OS version.

The fact that there is an expiration date on "customer service" baffles me...
Why? It's called a warranty, and yours expired. What's hard about that to understand?

Is there any way to send Apple Support a Screen Shot of the Error Message I receive using their phone with their own accessories ?

I have Verizon's iPhone 5 4G LTE 32GB Black. I purchased Apple's mini USB lighting charging adapter. Every mini USB charging accessory I own gives the error message. I want to send you a screen shot. It doesn't help you win over Android users when the products you make and say will be compatable, are are not. It's frustrating. Please help.

this is a user helping user forum apple don't read or write here we are not trying to win over android users
if you want apples attention use the feedback channel
http://www.apple.com/feedback/iphone.html
about taking a screenshot of your error msg then
http://ipod.about.com/od/iphonewidgets/ht/iph-screenshot.htm
more hits here
https://www.google.dk/search?client=opera&q=taking+screenshot+on+galaxy+s3&sourc eid=opera&ie=utf-8&oe=utf-8&channel=suggest#hl=en&client=opera&hs=Uby&tbo=d&chan nel=suggest&sclient=psy-ab&q=taking+screenshot+on+iphone&oq=taking+screenshot+on +&gs_l=serp.3.1.0l4.9085.9085.0.12092.1.1.0.0.0.0.44.44.1.1.0.les%3B..0.0...1c.1 .4k063Cpgpno&pbx=1&bav=on.2,or.r_gc.r_pw.r_cp.r_qf.&bvm=bv.41642243,d.bGE&fp=593 4ee7a74a81829&biw=1752&bih=752

Contacting Apple support with a new iPod

Is there some way to contact apple support if you bought an iPod from the Apple internet web site. If so I can't fine the secret enterence to the support room.

Hi Mr DB,Welcome to Apple Discussions. You've posted in to the wrong forum for this particular question. I suggest you re-post in to the Fifth Gen iPod for Windows forum here.
regards
mrtotes
P.S. This forum is not staffed by Apple - just other users, you shouldn't expect, although you may get, an answer in less than 30mins.
Have you tried iPod 101?

I can not contact Apple support

Since the first few weeks of getting my iMac, I've been trying to contact Apple support through this webpage but it fails every time. I'm using Safari and sometimes I've gotten one step further but that is it. I have been trying at different times always on this computer and always with Safari. I tried again today (after two months), and I'm becoming a little frustrated to say the least. I still can not access support. That is quite amazing to me. I have attached a photo of how the web page looks like. What is wrong?

I tried with Chrome on Windows 8. Same result. Finally I managed to contact support on my iPhone.

Is there any way to contact support via email as I cannot receive phone call at the moment . Thanks

I have forgotten my security questions and cannot purchase apps. My rescue email was entered with an error .me instead of .mw so I can't reset my account. Is there a way to contact support via email ? as I can't receive a call.
Thanks

http://www.apple.com/support/contact/
would be the place to start

Is there a way to contact apple support through instant message?

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