Is there a way to get your money back if a downloaded app was completely misrepresented?

There's a Microsoft Word app in the market that claims to be capable of creating, saving, and changing Word documents, but is actually just a tutorial. As i was looking through the app store on my iPod, the comments did not show up and the app seemed legitimate. When I opened the app after downloading, it proved to be a series of tutorials on how to use Word. I did not need that. It is not what i was lead to believe i was buying. And it would be great to be reimbursed or at least have the makers of the app correct their comments. Just a disclaimer like "This app contains tutorial videos, not the Word processor software."

You can use Express Lane to contact the iTunes Store people and ask them for a refund.
Just choose iTunes > iTunes Store > Purchases, Billing & Redemption > Quality of purchased content.

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Is there any way to get your money back from dragon quest

is there any way to get your money back from dragon quest. son downloaded free game then ran up £140 bill buying fruit from the game.

There are no refunds.
Sorry.

Is there any way to get your money back???

I was TRYING to buy a single song, but ended up getting the entire album!!!! I am beyond ****** off. Is there any was to get my money back??? The song i wanted is the only song i like by that artist??? I am soooo ******

There are no refunds.
Sorry.

Is there any way to get your pictures back after updating to maverick?

is there any way to get your pictures back after updating to maverick?

Is Aperture not launching at all? Then update Aperture like Ernie recommended. You'll need version 3.5.1, or 3.4.5 with Mavericks. If you have any Aperture 3 version, you should be able to update for free.
After updating Aperture, make sure you have a backup copy of your Aperture library, before opening it in the new version. Click the Aperture library, to open Aperture on your library.
Or, is the problem, that Aperture opened on an empty library? Then check the file system on the drive with your Aperture library. It may have the wrong formatting. Then move your Aperture library to a drive formatted MacOS Extended (Journaled). Click the

Is there any way to get your pictures back after updating your phone

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Did you fail to import them to your comuter before updating?
If for some reason you did fail to do this, then they are very liekly gone.
You can try restoring from backup.

After a update to your ipad after back in recovery mode is there any way of getting your photos back

after back in recovery mode is there any way of getting your photos back that was on your ipad already?

If it is the address book, plug your phone into itunes an click on your device in the left and then go to the other tab and make sure your address book is checked to sync

Is the only way to get your money back for unauthorised purchases to go thru the lengthy email customer support process?

I want my money back and I want it now. Why doesn't apple have a phone number for urgent account problems? i got an overdrawn fee from my bank, I checked the transactions and found apple iTunes charged me 11 times in one day with the total amount being over $170.00!!!!! The only purchases I made that day were a few $1.29 inapp purchases. How do I get my money back??? And why don't they have a phone number you can contact. This is an urgent problem because not only have they charged me over $170 & Ive got a $30 overdrawn fee there are MORE transactions from apple on my bank account that are "pending". These transactions are of a similar amount & they are not for anything I have purchased! i have been forced to cancel my credit card to stop apple from doing anymore but I want my money back!

Thanks but unfortunately I don't have that option (I'm im Australia) so this will be day 8 that apple have my money without authorisation. The amount has now increased due to the transactions that were pending prior to me cancelling my credit card. The total is now over $300 including the overdrawn fee. It is beyond comprehension that a company the size of apple doesn't have a *real* customer service dept that handle these types of *real* problems immediately via phone contact but I guess that's the point isn't it? If we want to use the apps they provide thru their services and devices we have no choice but to put up with their primitive third world service. I sent them an email via the link you provided 4 days ago. There is no excuse for me to be STILL waiting for this problem to be resolved - none whatsoever, it is disgusting. Thanks for responding I had a feeling that was the only way to get this resolved, only it is so unbelievable I had to make sure.

Is there any way to get my money back from an App Store purchase

I bought an app and it downloaded then i realised it wasn't what I thought it was so i kinda waisted £7.00. Is there anyway of deleting it and getting my money back

You can try:
How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

Can you get your money back for a misleading app

Hello
I bought an app because the decription gave sounded a lot like what I was looking for. Turns out its not and they failed to mention that you then also have to subscribe to their website to use it properly.

Apple won't give you the money back. So you can just learn from it for the future:
1.) Read the complete description
2.) Read the comments from the other users
3.) Have a look if there is a free lite version to test it.

How do you get your money back if the product/app you bought didn't download?

I tried to buy an iBook yesterday. I had enough money on my card to buy it. When I clicked the buy book tab, it said that my card was declined. So I checked my balance and it took my money but the book isn't there. Either my money needs to be put back on my card or that book needs to appear in iBooks.

Does the book show in the Purchased tab in the ibookstore in the iBooks for downloading, and the amount that's come off your card is the book's price, it's not a temporary store holding charge (which should disappear within a few days or so) ?
If it doesn't show in Purchased then you could check to see if it shows in your Purchaes history so that you can use the 'report a problem' link from it : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If doesn't show there or the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
For the card being declined, if it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support as above and see if they know why it's being declined.

How do you get your money back from accidental purchase?

I accidentally bought an album on itunes that i didnt want. Is there a way to get my money back?

Policy is all sales are final.
If you want to try anyway (sometimes they make an exception), use the "Report a Problem" link in your email receipt or contact iTunes Support.
For more info see: Refunds from the App Store or iTunes Store

Can you get your money back from canceling a pre-order?

I recently pre-ordered an album that I no longer want. I canceled the pre-order but my current balance on my account hasn't changed. I spent $17 on the album, and want to know if there is any way that I can get that back.
Thanks,
Logan

if you purchase a itunes gift card you will not be able get your money back. unless if it has never been used, such as enetering the bar code then you can probably take it in to the original store where you bought it from with the receipt.

Buongiorno Pests- How to get your money back and why you should

Buogiorno, make millions from thousands of us who unknowingly are subscribed to services which we had no idea about. It is easy to get a refund and the service stopped because they are very aware that what they are doing is wrong, but they rely on the hundred and thousands of us who dont check our bills because lets face it a mere £1.00 here and there will not alert you. The reason I was alerted was because I have 4 children all who have Iphones and they are all on my 1 account and I pay a nominal amount on a contract, which all of a sudden started to go over by £11 one month and now the 4th month it has gone over by £50.00 all because of Buogiorno, none of my teenagers knowingly subscribed to anything I contacted Tmobile who immediately blocked the intrusive company from any future attempts at taking money, but they could do nothing to stop them from taking money for the things we had subscribed to albeit without our knowledge. Tmobile sent me the following information 0207 6499customercareuk@buongiorno I called them on a Sunday, got a response but had to wait patiiently on the phone going through all the options until I got to a human being. I was direct, saying you have essentially stolen money from my account and I want my money back for every single phone as we had not subscribed to any such service. The lady at the end of the line, was very nice very accomodating and effortlesly proceeeded to de-subscribed me, and even asked, "Do you want a refund for this account" so make sure you make it clear you want a refund because otherwise they will simply stop future payments coming out. it is clear that customer services are very very well trained in handling what they know is happening every day, complaints and refunds, and they happily oblige, lets face it the number of us asking for our money back is few in comparison to the hundred and thousands who dont even know whats going on. This is a multi million dollar law suit waiting to happen, any one out there with the time and money to take this giant fraudster on will make a difference.- These fraudsters are pretty cleaver a couple of pounds from hundreds and thousands of people accross the world will make anyone a multi millionaire if not billionaire. They still make you go through hoops to get your money back- sending you an email, then you have to apply for your refund quoting the refence number they give you and it can take up to 7 days and maybe 48 hours to get the email from them, basically they hope you dont bother feeling happy that they agreed to refund you. Do note that the advisor's are so well trained that they will not argue with you, will not agree or disagree to anything you say, simply give you a reference number for the call and a reference number for the refund, thanking you all the way. Thousands of us have made millions and the same thousands of us can BREAK THEM-PLEASE GO AND GET YOUR MONEY BACK TODAY!! and lets show them that covert fraudulent business will not get the better of us all the best I hope it helps and dont take no for an answer!!

After having been ripped off since March 2014 to the tune of 82p plus VAT per week, I decided to find out a little more about this Company and I called them directly....much to their surprise..! Save yourself the bother of using the Customer Care number with it's barrage of automated questions and call the Buongourino offices in Shoreditch directly. They are based at 57-63 SCRUTTON STREET, LONDON , EC2A 4PF. Call them directly on 0207 613 6000 and you will be expressed through to Customer Services person and offered a refund via PayPal without any questions. ******************** C A L L O N T H I S N U M B E R TO G E T S T R A I G H T T H R O U G H ************************** •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 0 2 0 7 6 1 3 6 0 0 0 ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• (do not bother with the official Customer Services no. 0207 649 9636 - this is possibly a costly diverted internet number, not local) ***********************************************************************************************************************************************************A rather alarmed and flustered Buongiorno receptionist initially denied knowing anything about this iFortuneCookie phone app scam , but coudn't hide it and then very swiftly put me through directly to an actual customer services agent who had a well rehearsed and scripted reply for everything.I suggested that I was about to issue Boungiorno UK Ltd with a claim for my money back through the small claims court to which she explained that their process is fully legal. Sadly, it probably is, but is morally twisted in my opinion.However, she struggled to talk me through the process of how I might have unwittingly signed up, but she let slip at one point that the 'subscribe' button is actually a 'play now' button.This practice is totally immoral, deceptive and it is hard to believe that this is legal. I asked for the name and addresss of their CEO or Managing Director as I would like to send him/her a personal letter or maybe even arrange a face to face conversation to explain to me how they operate, but she refused to give out this information.I have yet to see if the refund happens..!If I do not receive a refund soon, I will be taking a visit to their offices, at 57 Scrutton Street to politely collect my refund in person.. I will keep you posted.. FYI: Companies House information: Name & Registered Office:
BUONGIORNO UK LIMITED
57-63 SCRUTTON STREET
LONDON
EC2A 4PF
Company No. 04101267Tel 0207 613 6000

Is there a way to get phone numbers back on my iphone / or excel sheet?

Is there a way to get phone numbers back on my iphone / or excel sheet?
What I've done:
I've upgraded my iphone from 2.0 to 2.1. To be able to do this I've upgraded to the latest iTunes and switched my USB port several times until it was finaly installed. Then, despite iTunes taking 3 hours time for making backups, I found my phone to be completely empty when it was finished. So, I tried to restored the phone. This gave an error 1602 and bricked my phone. Tried it all over again two times more with same results.
The bottom line is that I have an empty phone and I really would like to have my phone numbers back. There's some 1.02 GB of backup information in the apple directory, so I guess they must be something there. But how do I know which file I need and how to decode it?

Your contacts should still be on whatever program you sync your iphone to (i.e. Outlook, address book).
The iphone is not a stand alone device. It is designed to be synced with a computer. If you have not been syncing with a compatible program, then you are out of luck. Your contacts are not included in the back-up because it is meant to be synced with your computer.
"Although iTunes backs up most of your iPhone and iPod touch settings, downloaded applications, and other information (Contacts, calendars, notes, images in the Camera Roll), your audio, video, and photo content are not included in the backup."
http://support.apple.com/kb/HT1414

Today I deleted an email services I no longer need. Now when I go to the notes app I no longer have any notes. Is there any way to get my notes back. I have the first iPad running iOS 5.1.1

Today I deleted an email services I no longer need. Now when I go to the notes app I no longer have any notes. Is there any way to get my notes back. I have the first iPad running iOS 5.1.1

Ah, well, then the notes are probably gone. Did you save any of the email from that account on your computer? The notes might be there if you did.

Is there a way to get your money back if a downloaded app was completely misrepresented?

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