Is there a web based tech support?

Is there a web based tech support, or is the disscussion forum it? I need a tech to tell me why there is static in my burned itunes cds.I don't think I am the only one and we are all stumped.

"*Is there a web based tech support, or is the disscussion forum it?*", asked the user in the support forums.
*why there is static in my burned itunes cds*
Set your burn speed to a lower setting (iTunes prefs -> Advanced - Burning).
Also, make sure you CD/DVD burner firmware is up to date.

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    sell a product without a manual? ARGH!!!
    I reset my nano to 'factory condition'. All my music
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    I have a 'folder' in iTunes named 'my iPod' with the
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