Is there an app to control the volume of an iPhone 3GS?

I have an iPhone 3GS and the volume keeps going all the way down once I plug the headphones in. Before this started happening the volume would go all the way up. Before that even started happening the phone would repeatedly try to shut itself off and I had to keep pressing Cancel.
I did buy the phone off of eBay used, to try and go on a prepaid contract once my current contract ends. On the case itself, there are some minor scuffs and such, it does look like it was opened at a time. It still works perfectly, except for the volume glitch right now. Is there an app that controls the volume to keep it from going all the way down?. People say in forums and such to tighten the screws on the bottom (which I tried), and to also open the phone and see if there is anything blocking the volume control thing (like dust or anything) but I'm afraid to try that with the risk of causing further damage. What should I try?.

to at least try and fix it if none of that works then replace it through apple

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