Is there an issue with incorrect tracking of data usage?
I just upgraded from a 4gig shared plan to 6. I never went over the previous plan, but now that I have more data, I've gone over. There is no difference in how we are using our phones, and when I look at the data usage for each phone on the plan (there are 4, all different phones) the times don't make sense - in some cases it appears that data is being used in the early morning hours when we are sleeping. In other cases, the are duplicate entries for the same dates and times. What the hell is going on? I don't even dare try to call Verizon customer service b/c I know I'll be on the phone with them for hours with no resolution or explanation that makes sens to me (it makes perfect sense to them, however). Anyone else experienced this?
Although I am not a conspiracy theorist I am reading more and more on the web that ever sense the Unlimited data went to shared or metered data, people that never exceeded data use previously are now seeing high overages. Of course Verizon will tell you nothing is wrong and it is all your problem. I can remember the old days when people were seeing phamton charges of data use at 99 cents and in the lawsuit that followed Verizon admitted it was an error. They made millions on that error but the class action settlement was peanuts. They still made millions even after admitting the practice.
I personally do not believe that the data counters are 100% accurate. Amazing that people on unlimited that used a few gigs of data if that n ow complain of excessive data over 3, 4, and 8 GB and up. Yeah the phones that were not using a whole lot of data before are suddenly data hogs. again I am sure there is a logical reason for the data jumps.
And no lets not just blame the users, or the device brand this situation is happening across all brand lines. Some more than others such as iPhone's but again this is all about the money.
And don't fall for the Verizon now has plans with double data for the same price, it is a ploy to garner more business. They see this as their answer to the Sprint & T-Mobile and now AT&T plans being offered.
You see with 99% cellular penetration Verizon and other providers have to do anything they can to get and keep customers.
It is big business. You must expect they have ways to generate as much money out of you they can.
Good Luck
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