Is there an OCR in the software?

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There were errors installing the software

Mac Mini G4 1.25GHz / 512MB / 40GB / Combo / Modem.
Ser: YM6***TAB
<Edited by Moderator: Personal Info - Please See Terms of Use>
Originally Mum's Mini was "doing strange things", so I had to drive 150 miles to try to sort it out.
First I downloaded AppleJack and tried it out on my own G4 Tower before heading north to visit Mum. Applejack installed OK from my USB memory stick.
Unfortunately, it didn't occur to me to take a spare keyboard and I was unable to get her Mac Mini (with a miniature keyboard) to respond to any key presses at start-up, which foiled all attempts to use AppleJack or even single user mode!
However, I was able to use DiskWarrior and it found several corrupted files on the Hard Drive, which it claimed (after two attempts) were repaired. I then "repaired permissions" and ejected the DiskWarrior disc. Then I had the bright idea of going to "Software Update" in the Apple Menu. This downloaded the latest OS10.4.11 and started to install it. After 20 minutes it reported that there was a "problem with installation" and I should reboot and try again, which I did, with the same result. So then I had the amazingly bright idea of erasing the drive and installing 10.4 from the original DVD. This got several minutes into the procedure before reporting a problem. "There were problems installing the software".
I gave up at that point, left Mum my iBook to use and brought the Mac Mini home.
I was able to boot it up from an external Firewire HD, which contained a clone of the boot drive from my own G4 Mac Mini. It seemed to work OK so I tried the Tiger installation DVD again. It failed as before but I was able to save the Crash Log onto the Firewire Drive and you can view it here:
http://www.amstard.co.uk/temp/OSInstallCrashLog.txt
(I hope this means something to somebody! The way I interpret it is that it installed a file then discovered that file was corrupted?)
I used Prosoft "Drive Genius" to erase the internal Hard Drive again and it reported that all was well. But I still couldn't install the OS.
After that, I couldn't even get the Mac Mini to boot from the external Firewire drive. It just produces a black oblong on a gray screen with a stalled "cog wheel". Here's a photo that I took:
http://www.amstard.co.uk/temp/screenphoto.jpg
There is nothing connected except the standard USB keyboard and mouse at this point and the external Firewire drive.
It does boot up with the generic Tiger installation DVD. I can run Disk Utility, which reports no errors on the Hard Drive. But it fails when I try to install the OS 10.4 with an error message "There were problems installing the software" (generic OS10.4 installer) or "There were errors installing the software" (original Mac Mini OS10.4 installer).
I have fitted a new 120GB drive and replaced the RAM. The OS still fails to install on the newly formatted drive. The Apple site suggests a firmware update for this error message but doesn't list one for the Mini.
I have tried installing OS10.4 from the original Mac Mini installations discs and from a generic 10.4 installer. Both give the same "There were errors installing the software" message.
I have "zapped the PRAM" without making any difference to this symptom.
I have tried doing the simplest installation without any additional fonts, language translators or bundled software.
Any suggestions - apart from "scrap it!"?
Martin (UK)

It does boot up with the generic Tiger installation DVD. I can run Disk Utility, which reports no errors on the Hard Drive. But it fails when I try to install the OS 10.4 with an error message "There were problems installing the software" (generic OS10.4 installer) or "There were errors installing the software" (original Mac Mini OS10.4 installer).
I have fitted a new 120GB drive and replaced the RAM. The OS still fails to install on the newly formatted drive. The Apple site suggests a firmware update for this error message but doesn't list one for the Mini.
I have tried installing OS10.4 from the original Mac Mini installations discs and from a generic 10.4 installer. Both give the same "There were errors installing the software" message.
Since this is an original G4 mini, there is no reason at all that any full retail 10.4 installer, or the original MacOS installer that came with the mini would not work. Later minis, released after Tiger's release date were in some instances unable to boot from the early versions of the Tiger retail installer because 10.4.0 or 10.4.1 pre-dated the versions those minis came supplied with, but clearly that isn't the case with your system.
If you are certain that the MacOS install disk you have is the one that original one that came with the mini (which should be a late version of MacOS 10.3.x), then the only obvious thing to check is that you have correctly partitioned the drive (it should be partitioned in the Apple Partition Map scheme, and then formatted as MacOS Extended (Journalled). If those parameters are met and you continue to get the error from a valid installer for that system, then the potential causes narrow to such things as defective install disks (unlikely since you have tried more than one), defective optical drive unlikely because you can boot from the install disk using the drive), or defective logic board/disk controller - which is a distinct possibility since it's possible that was responsible for the first drive failure (or the indications of failure).
Boot the system using the original MacOS installer and using Disk Utility, set the new internal drive up again with the APM partitioning and MacOS Extended (Journalled) formatting, then immediately run the 'Repair Disk' tool on it to make sure the drive is being read and written correctly. Then performa PMU reset (instructions below) to ensure that the failure to boot from the external FW drive is not a simple matter of dropped FW port. On rebooting with your FW drive connected, hold the Option key down to see if the system then recognizes your external drive. If it does, select it and attempt to boot from it.
With luck that will give you a working system, booted from your external, at which point I would then see if it's possible to clone your external to the new internal drive, rather than attempt a reinstall from the MacOS installer.
On the face of it there should be no reason that would not work since by booting from the MacOS installer you basically show that the system is sound and the optical drive is working. By partitioning and formatting the internal drive and getting a clean bill of health from the repair disk tool, you show the drive and disk controller are OK. That doesn't leave much else to be at fault!

There were errors installing the software Os x disk 2

Hey guys.
I run an older version of os x (10.4.8) on a Macbook as I have an old version of pro tools that I won't run on anything newer. I havn't gotten round to updating pro tools.
Yesterday, I tried to install the update for 10.4.11 since I'm not too bothered about pro tools anymore.
It took around 2 hours, then at the end seemed to stop without any confirmation of it's success.
After this, everything froze and I was forced to manually restart the macbook using the power button.
When restarting, I got a kernel panic error which asked me to repeatedly start the system.
Fed up with this, I decided to revert back to 10.4.8 by booting from the dvd, erasing the macbook harddrive and installing from scratch.
Disk one went fine, but disk 2 hangs up when installing garage band instruments, then I get the message THERE WERE ERRORS INSTALLING THE SOFTWARE. PLEASE TRY AGAIN.
I've tried this three times with no joy.
Any ideas?
Thanks

Hi Ibin5, and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
It took around 2 hours, then at the end seemed to stop without any confirmation of it's success.
Hmmm, that's too long, might see this...
http://www.apple.com/support/macbook/hd/repairextension/
Also, That second Disk thing happens frequently, the best way around it is to do a Custom install, and eliminate enough Printer Drivers, Languages, Fonts, and Applications you don't need... then it may skip #2 altogether.
http://support.apple.com/kb/HT1442

"There were errors installing the software. Please try again"

I have decided to sell my iMac and G4 iBook, in order to buy a Macbook Pro. I have two people interested, but only if both computers are formatted and as they were when they left the factory.
I erased all my files from both computers, leaving just the system files. I placed the instalation disk for OS X into my iMac (The disk that came with it) and selected instal. I chose the option to delete the current settings and instal a fresh version of OS X.
I hope that makes sense so far.
Anyway after a while, disk 1 had finished, and I was told to insert disk 2. I inserted disk 2, only for half way through the instal process, to be greeted by "There were errors installing the software. Please try again". I have now tried 14 times. I have officially given up.
I have searched these forums for an answer, but it seems as though other people have done things such as, installing other software, or hardware, and that is the cause of the problem. However I have done none of the above. I have tried searching the Mac Support pages, with no luck.
Can anyone help?

I suggest you do the following:
Extended Hard Drive Preparation
1. Boot from your OS X Installer Disk. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Installer menu (Utilities menu for Tiger.)
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. Otherwise, click on the Partition tab in the DU main window.
3. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Partition button and wait until the volume(s) mount on the Desktop.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process will take 30 minutes to an hour or more depending upon the drive size.
Now try installing OS X. If you still have a problem then it's possible the hard drive is bad or the installer discs are damaged (or possibly just dirty and need a gentle cleaning) or there's a problem with the optical drive.

HELLO, I HAVE THE SNOW OF LEOAPARD 10.6.8, I WOULD LIKE TO UPDATE THE LAST LION. I WOULD LIKE TO KNOW IF THERE ARE PROBLEMS WITH THE SOFTWARE COMPATIBILITY NOW, EXAMPLES: LOGIC, REASON, SUITE ADOBE CS5 ... THANK YOU

HELLO, I HAVE THE SNOW LEOAPARD 10.6.8, I WOULD LIKE TO UPDATE THE LAST LION. I WOULD LIKE TO KNOW IF THERE ARE PROBLEMS WITH THE SOFTWARE COMPATIBILITY NOW, (EXAMPLES: LOGIC, REASON, SUITE ADOBE CS5 ...) THANK YOU!

Have a look here:
http://applehelpwriter.com/2011/07/24/will-my-old-apps-work-with-lion/
(Like any website owner, I may (or may not) derive compensation from my website)

'There were errors installing the software. Please try installing again.'

Can anyone provide a solution for a sudden problem I've encountered. It began when trying to install Backup 3.1 and has now been repeated with OS X 10.4.5.
When trying through Software Update I'm told The update [packagename] can't be installed. Sorry, an unexpected error occurred. The Installer package has been moved to the Trash. To try again, open the package from the Finder.
When I try opening the Installer packages from the Finder the Installer reaches the stage of 'preparing target volume' and then displays this error: There were errors installing the software. Please try installing again.
Installer's Error Log says: Install failed: The following install step failed: run preflight script for [packagename].
Console.log contains this:2006-02-15 21:07:27.431 Software Update[331] session:product:061-2046 didFailWithError:NSError "Error SUSessionErrorDomain 6" Domain=SUSessionErrorDomain Code=6 UserInfo={errorCode = -2; }
Unsuccessful steps I've taken to resolve this issue have been: (1) I trashed com.apple.installer.plist, (2) I repaired disk persmissions; (3) I repaired the disk (when I did so, Disk Utility reported that no repairs were necessary); (4) I restarted in Safe Mode; and (5) I tried installing using a different User account.
Anyone?

Since first posting, I learned of further updates being available in Software Update (all the iLife '06 suite, basically). Horrified, I suspected that my Installer problem would rear its ugly head again with these, and sure enough that's precisely what happened. As a test, I unchecked all but one of the new items in Software Update and tried installing that. The exact same problem reoccurred.
Fortunately I also have an iBook G4 on which I had earlier run a successful upgrade to OS X 10.4.5. I ran Software Update on that machine, installed everything successfully, and then used Target Disk mode between iBook and iMac to first install 10.4.5 on the iMac and then to copy over the new versions of Backup, iDVD, iMovie, iPhoto, iTunes and iWeb. So my iMac is now up to date, but only by intervention of another machine. My original question remains: what could be causing the problem with Installer?
Thanks Jpfresno for your response. The only part of it which I had not tried was disconnecting my external Firewire HD before running Installer.

HT6154 Is there an issue with the software update server? My iphone has been trying to update to the new iOS for almost two hours

Is there an issue with the software update server? My iphone has been trying to update to the new iOS for almost two hours

Hello brownie67,
Thanks for using Apple Support Communities.
If you're currently unable to update your iOS device Over The Air, then please update it using iTunes.
Update your iPhone, iPad, or iPod touch iOS software
Take care,
Alex H.

Ipad is not restored.. it almost done loading and.it.say There was problem downloading the software for the ipad. the network connection was reset.. i turn off the firewall and antivirus

ipad is not restored.. it almost done loading and.it.say There was problem downloading the software for the ipad. the network connection was reset.. i turn off the firewall and antivirus.. It was almost donnIe like 5% away to be finish...

Error -3259 is a network timeout error, usually. This article might help:
http://support.apple.com/kb/TS2799

Hi since sunday,my imessages are not working..i cannot even send normal sms to iphone users..is there any problems in the software ? pls advice

Hi since sunday,my imessages are not working..i cannot even send normal sms to iphone users..is there any problems in the software ? pls advice

Found the rootcause. The battery was damaged and unable to have enough power to keep the device alive. After changing the device problem is solved.

I erased ical and i don't know how to fix it, it still apears there but i erased the software.. what do I do?

What happened to me was that when I got my imac everything was workin perfecty, but two months later I erased the ICAL software by mistake. Now I can't open it because it says that I don't have the software or I don't know what it is talking about. But the strange thing is that the app still appears in my computer. Please help!
Thank you

This helped me.
Go to Start -- Accessories -- Command Prompt, make right click and choose run as administrator
Type this command : netsh winsock reset
then restart your computer, everything should be ok after this. Good Luck.

I'm trying to run win 8 on my Macbook Pro (running 10.8.5) is there anyway to run the software on bootcamp without using a flash drive?

I recieved a download of windows 8 OS Premium, and I'm trying to run it using bootcamp. Unfortunately it's trying to tell me that I need to run it off a flash drive. At this time I don't have a flash drive big enough to hold the OS and the required installer software. Any suggestions?

Apple only supports Windows on certain hardware.
http://www.apple.com/support/bootcamp/
Apple provides their framework for Windows to run on a Mac, a piece of software called a Hybrid MBR that bridges the gap between how Windows reads the drive partition table (MBR) and EFI/GUID partition table that Mac's use.
It doesn't mean Windows can't run on your Mac, a third party solution called rEFIt will also bridge the gap and allow booting of more that just Windows, Linux as well for a triple booting computer.
Your hardware has to meet the other requirements the second and third operating system needs as as being able to install drivers that will work for your hardware, especially the fans or they will run loud and fast by default.
http://refit.sourceforge.net/
This above is a advanced procedure which requires knowledge how computers and various operating systems, drive formats and so forth work.
I even admit I don't know everything myself, but I experiment on a separate piece of Mac hardware (out of warranty/AppleCare) designed for this purpose so in case something screws up I'm not taking down my only machine and can use the other to get online and find solutions.
There is a very high potential for losing your data if your using advanced/non-Apple methods to install Windows on your only Mac where Apple doesn't support it. Also one shouldn't be doing this on Mac hardware that is under AppleCare or warranty as it might be voided. Proceed at your own risk and education.

HT1296 I have the tones tab in itunes, but cannot transfer files to it? is there a glitch in the software or am I just doing something wrong??

I have the tones tab in iTunes, but cannot move the .m4r files to it. How can I resolve this issue?

iIn iTunes - click on the Tones tab. Now go to the menu - select "File" - "add file to library" - browse to your file - select it and thats it.

I am trying to download an update for my iphone, but in the middle of the download I get an error message that says, 'There was a problem downloading the software for iphone. The network connection timed out.' Any ideas on how to resolve this issue?

I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?

Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley

"There were installing the software"

what up,
It seem I can't update to Mac OS 10.4.4. Whenever I'm installing 10.4.4 I keep getting the message "There were errors installing the software" and "Please try installing again". I'm not sure what's going on but now I can't update to Quicktime, iTunes, iPod Updater, and others.
Can anyone help with this problem. I would really appreciate it.
PowerBook G4 Mac OS X (10.4.3)

Check the installer log ("Show Log" under the File menu) to get more details about what's going wrong.

Have problem when using the Software Update...

My network works well and when I found there are updates in itunes iPhoto and some other software, I manually open the Software Update, and after the bar "checking for new software" it always says "software update doesn't have any new software for your computer at this time". So I have to install 10.6.2 and 10.6.3 manually, and now my system version is 10.6.3, I have this problem since 10.6.1, and now I found there are so many software telling me they need updates, I can't do it manually because it's boring. So could anyone tell me what's the problem with my Snow Leopard? Thank you very much. I don't want to reinstall the whole system.

Thank you.
But as I found the two files, I deleted them, then I restarted my MBP, and the problem was still there... The software update showed the progress bar and it checked for a while and then tell me that there are no updates...
Message was edited by: JohnShu

Is there an OCR in the software?

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