Is there an update for Apple Mobile Device driver on Windows 7?

is there an update for Apple Mobile Device driver on Windows 7?

Hello Ken C.,
Thanks for using Apple Support Communities.
Apple Mobile Device Service is included in the installation of iTunes.  As long as you have the most up to date version of iTunes on your computer, you will have the most up to date driver.  Are you having any issues with iTunes and syncing your devices?
How to restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support
Happy Holidays!
Alex H.

Similar Messages

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    My iTunes was not recognising my new ipad4 and so I followed Apple guidelines re. Apple Mobile Device Service and found that this was not listed on my laptop.
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    Any ideas/tip/advice anyone can offer would be much appreciated! I just want to get my music onto my new iPad :(
    Thanks.

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

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    I just wanted to post this quickly to help any others who had this issue with Vista on the 1.1.3 update.
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    It's real easy to fix:
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    2. Reboot & reconnect the phone.
    3. Select "Install Drivers Later".
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    I have this same problem with 1.1.3, and followed your instructions. In device manager I find Apple Mobile Device under 'USB controllers' - no 'Other Devices' heading shows. When I follow steps 7 + 8 to update the driver, I get to the Apple Mobile Device folder and click, but then get the message 'drivers not found', and the device then disappears from the device manager panel. Any further tips. I'm definitely finding it difficult to chill at the moment. Thanks

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    Thanks for your help in advance....

    Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
    Thanks!

  • Itunes update wont install --error is "run prescript for apple mobile device support"

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    Sidenote--Itunes compatibility is my curent version of OS.  I have an IPAD 3 that wont sync because of old verison of itunes

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  • Fix for Apple Mobile Device Services not starting

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    Thanks for posting this, my iTunes randomly started saying the Apple Mobile Device was stopped, and apple's solutions didn't help. I hope this one will, but what do I do if I have the latest iTunes, so it doesn't update? Wait till they come out with an update? It says I need to run the iTunes installer, but I can't find that. Please help, this is really annoying me...=(

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    I have an older Macbook with OS/X. Tried to download iTunes 10 a few times now, but when installing I always get the same error message: Run Preinstall Script for Apple Mobile Device Support. What can I do to finalise the installation?

    Thanks. Short of the sort of "generic" suggestions of restaring your system, if you haven't, and repairing disk permissions and verifying the disk, I don't have any advice right now. I'll do some research and see if I can come across anything. Meanwhile, someone else may have an idea.
    Regards.

  • I need help re-installing itunes.  I get the error message: Install failed run preupgrade for Apple Mobile Device Support.  Any solutions?

    I've been trying to upgrade to/install Itunes 10.  When trying to do so, I get the error message: Install failed run preupgrade for Apple Mobile Device Support.
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    me too did you get any help?

  • I'm not able to upgrade my Mac to itunes 10.5. Keep getting message "Run pre upgrade script for apple mobile device support" any help please?

    Hi I'm not able to upgrade my Mac OS X 10.5.8 to itunes 10.5 Keep getting message "the following install failed. run pre upgrade script for apple mobile device support" contact software manufacture for assistance. any help please?

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  • Caznnot upgrade my iTunes to version 10.4.1---get message---The following install step failed: runupgrade script for Apple mobile device support.--Contact softwae=re manufacturer for assistance

    Cannot upgrade my iTunes to version 10.4.1---get message---The following install step failed: runupgrade script for Apple mobile device support.--Contact softwae=re manufacturer for assistance.
    Can someone help me?
    Thank you.
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    me too did you get any help?

  • Cannot upgrade my iTunes to version 10.4.1---get message---The following install step failed: runupgrade script for Apple mobile device support.--Contact softwae=re manufacturer for assistance.   Can someone help me? Thank you.   Gerald

    Cannot upgrade my iTunes to version 10.4.1---get message---The following install step failed: runupgrade script for Apple mobile device support.--Contact softwae=re manufacturer for assistance.
    Can someone help me?
    Thank you.
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    me too did you get any help?

  • Apple mobile device DRIVER does not load/ is not installed

    this is what my itunes diagonstic says concerning connectivity tests
    Microsoft Windows 7 x64 Ultimate Edition (Build 7100)
    Hewlett-Packard HP Pavilion dv2700 Notebook PC
    iTunes 8.1.1.10
    QuickTime 7.6
    FairPlay 1.3.6
    iPod Updater Library 8.1d19
    CD Driver 2.1.0.1
    CD Driver DLL 2.1.1.1
    *Apple Mobile Device 2.4.1.7*
    *Apple Mobile Device Driver not found.*
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number 88107370E6DED672
    Current user is not an administrator.
    The current local date and time is 2009-05-16 00:21:13.
    iTunes is not running in safe mode.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** iPod/iPhone Connectivity Tests **
    iPodService 8.1.1.10 is currently running.
    iTunesHelper 8.1.1.10 is currently running.
    Apple Mobile Device service 2.12.36.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
    Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
    Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
    Most Recent Device Not Currently Connected:
    Fifth Generation iPod (iPod with video) running firmware version 1.3
    Serial Number:
    i found it out that the apple mobile device is running yet there is no driver that is loading so that it can recognize my iphone
    any suggestions on how to get the computer automatically to search the driver in the system32/drivers folder?
    i already tried downloading the driver and copying into the folder and doing restart
    i've also tried to reinstalling itunes and i used winrar to extract the applemobiledevice support and repaired but it didn't do anything
    are there any other suggestions?

    Sorry, I should have qualified that: in the past I have given dump/debug/log details to people in the 'Windows' world to try to solve problems that I've thought have needed immense details to resolve but since owning a Mac I have discovered that if I am thinking at that level of detail then I have lost the real plot and my pulling back and looking at things simply again has been an eye-opener, hence my suggestion in response to your question to simply 'get a Mac'.
    Part of the 'issue' with Windows seems to be its varieties and variants (Windows 7 x64 Ultimate Edition (Build 7100), for example) and the range of various and variable hardware on which it can run, too often with random and non-deterministic results, not to mention the almost limitless and unnecessary combinations of user-configuration options and requirements!
    Seriously, get a Mac if you are into the Apple world, even on the periphery, if you want an easier life (in my experience).
    Good luck with your 'issue'.

  • Can some one help me with diagnostic test result " apple mobile device driver not found"?

    I bought an iPhone 4gs 32gb from Singapore. iso 4. I'm living in Chennai, India. To connect it to my computer (windows XP,), I have downloaded iTunes 10.6.1.7. Unfortunately iTunes is not recognizing my iPhone.  I had tried to troubleshoot it by reinstalling iTunes (2 times). I have restarted the apple mobile device from control panel. I try connecting my iphone in another usb port. but no use. I don't know what am I missing?.  iTunes opens on my computer. but doesn't recognize my device. when I click on help. it says an "unknown error has occurred. your computer is not connected to internet. please check your internet connection and try again later". I don't know what to do? could you please help me? thank you so much for your help and time.
    when I update the usb driver (C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.Double-click the usbaapl file.) I followed the procedure from this site. http://support.apple.com/kb/TS1538 when I finished, it says "the specified location does not contain information about your software"
    I did the apple's diagnostics test on my computer. I'm pasting the result for your info.
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    System manufacturer System Product Name
    iTunes 10.6.3.25
    QuickTime not available
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0013AC2C08548378
    Current user is an administrator.
    The current local date and time is 2012-06-28 15:23:45.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Intel(R) G41 Express Chipset
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:        {D85300A1-330D-41ED-AC5A-EC032B22FBF0}
    Description:            Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller - Packet Scheduler Miniport
    IP Address:             192.168.1.3
    Subnet Mask:          255.255.255.0
    Default Gateway:    192.168.1.1
    DHCP Enabled:      Yes
    DHCP Server:         192.168.1.1
    Lease Obtained:     Thu Jun 28 15:17:19 2012
    Lease Expires:       Fri Jun 29 03:17:19 2012
    DNS Servers:         192.168.1.1
    Active Connection: LAN Connection
    Connected:             Yes
    Online:                    Yes
    Using Modem:        No
    Using LAN:             Yes
    Using Proxy:           No
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    iTunes has never successfully accessed the iTunes Store.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
    G: Optiarc DVD RW AD-7220A, Rev 1.01
    Drive is empty.
    **** Device Connectivity Tests ****
    iPodService 10.6.3.25 is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8.  Device is working properly.
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9.  Device is working properly.
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CA.  Device is working properly.
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CB.  Device is working properly.
    Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

    I have the same problem. I think that someone tried my iphone before me because when I want to reset it, I'm invited to enter a password that I didn't set. Also, when I go the Map application, the iphone indicate that I'm locateded in China while I'm in Tunisia. Now, I can't connect to my iphone to itunes, and I can't reset it because it ask me to enter a password that I didn't set.
    This is my post:
    https://discussions.apple.com/thread/4063223
    Please, we need your help.

  • Missing  apple mobile device driver

    I have a new Itouch that I am able to sync on my laptop but not on my desktop. When I plug the Itouch into the USB porton my desktop, it is recognized as a camera. I have installed and uninstalled the latest version of Itunes several times with no results. It appears that the only difference in the installation of Itunes between the laptop and the desktop is that it appears that I am missing the apple mobile device driver (verified by going through the apple doc #306640)on my desktop. Running Xp with service pack 2 on both computers. Why isn't this component being loaded into my desktop and where can I obtain it? Thanks.

    Try uninstalling the following items in order:
    Apple mobile device (might not be installed)
    Apple software update
    iTunes
    Quicktime
    Now restart computer.
    Now download itunes743setup and save it to your desktop.
    Disable any anti-virus and internet security.
    Now install itunes.
    If this does not work, then there is something blocking the apple mobile device from installing.
    this article from the apple support website will help turn everything off except what the computer needs. http://docs.info.apple.com/article.html?artnum=302538
    Uninstall the items previously mentioned.
    Restart the computer again.
    Then install itunes again.
    The apple mobile device driver is installed with itunes.
    Hope this helps.

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