Is there any communication with apple?

Question

There are several bugs in the notation window, something got worse in Logic 7 compare with Logic 6, but I can get no contact with someone in the new Logic/Apple Center to talk with - is there any communication with apple? Its sad, because I work since 10 Years with Logic, and have a lot of experience with the good and bad of this programm. But it seems there is no interest: Whats your experience with apple?

Answer 1

manofgodjay is right.
a lot of these bugs and problems have been around a long time. the problem is that they simply have not had a team working on score since before v5. this appears to be changing.
the score editor as it stands (if it worked properly) would still be a brilliant if limited notation program. even with the bugs, it offers such a flexible and easy and above all, fast way of working, i just can't tear myself away from it, having had a real crack at finale and sibelius.
if logic had no plans to upgrade the notator i would however make the switch to a dedicated editor to do my concert music. but with enhancements and hopefully some bug resolutions coming, i'm hanging in there. logic started out as a dedicated notation editor (it used to be called notator) and with relatively little effort, it could become a clear rival to either of the major notating platforms.
speed and flexibility is crucial to me. i have a philosophy of trying to throw out 90% of everything i write. the theory being is that if you keep your best 10% you will get the best you feasibly can. consequently, i really don't want to have to fiddle around trying to make edits to refine the basic draught. the arrange page gives me a great overview of structure and a lot flexibility to change things around. logic kicks the others into oblivion in this regard, and only stumbles in certain areas.
so if those areas were sorted out....
apple simply don't have a line of communication. they listen, but they don't tell us what they've heard, or what they believe. it can't last in my view, it is key to getting users to have faith in their product. how do we know when something goes wrong it is not something we are doing and not the program? for example, we have heard through some users on the forum who have heard from members of the development team that it is highly advisable to completely rebuild your autoloads from time to time, and particularly from previous version of logic.
well that's great, but it would be better to hear this officially on a website we can all point to with info like this on it. i cannot see any problem at all with them doing this, they possibly just need to make the decision to do it. so keep up the pressure and eventually something will happen.