Is there any customer support for this product?

I have a client who has sent me two documents. When I log on using my Adobe ID it says
the Document could not be found because of one of the following reasons:
* Document was rejected by one of signatories
* Document was cancelled by initiator
* Document was deleted by initiator
* Document has expired
My Adobe ID is not the same as the email I use everyday and I don't see a place to add additional emails. Now I have three Adobe IDs
How do I contact Customer service or tech support for this product?

Yes, this is exactly what I'm wondering too. Without it, we can't build any apps that download content without the risk of the content being deleted.
Here's the background before Apple introduced the new "do not back up" attribute:
http://www.marco.org/2011/10/13/ios5-caches-cleaning
Fortunately, Apple addressed it after that blog post in 5.0.1. See bullet #4 here, quoted below
https://developer.apple.com/icloud/documentation/data-storage/
Q: My app has a number of files that need to be stored on the device permanently for my app to function properly offline. However, those files do not contain user data and don't need to be backed up. How should I store those files in iOS 5?
A: Starting in iOS 5.0.1 a new "do not back up" file attribute has been introduced allowing developers to clearly specify which files should be backed up, which files are local caches only and subject to purge, and which files should not be backed up but should also not be purged. In addition, setting this attribute on a folder will prevent the folder and all of its contents from being backed up.
Important: The new "do not back up" attribute will only be used by iOS 5.0.1 or later. On iOS 5.0 and earlier, applications will need to store their data in <Application_Home>/Library/Caches to avoid having it backed up. Since this attribute is ignored on older systems, you will need to insure your app complies with the iOS Data Storage Guidelines on all versions of iOS that your application supports.
Now we just need Adobe to support the attribute in the AIR SDK. What do you say Adobe?

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Is there any tech support for Neo4 products?

One of the reasons I'm watching this forum is to see what kinds of problems I might end up with my Neo4 Platinum since I found out that MSI support of their products kinda sucks (not to say any other any other OEM is any better) This system I just built started out with a MSI X800 Pro PCIe (thought I wouldn't have any compatability problems since both were MSI products) that ended up being sent back because of a bad GPU. It did install ok but had garbage on the boot screen and wouldn't run any 3d programs. I tried to update the Bios on it and liveupdate wouldn't recognize it for bios update or driver updates. When I called tech support on it I was informed that none of the MSI X800 Pro PCIe cards are recognized as MSI products. I also asked why liveupdate does not show any driver updates for the motherboard drivers (I also have a KT6V that shows all the MB driver updates even when they have been updated) and I was informed that none of the new motherboards will show driver updates if they are current on the board. Problem is that my realtek drivers are updated and they still show up on liveupdate.
I also have a hard time buying the statements made on this board that the forums are not part of MSI support. The Forums are not shown as an outside link but are listed under Service for MSI products and if you go to the Sevice page under the discription for the Forums it states that "You can also post a message there to get help." and yes I did read the forum rules where it states that "There is no MSI support to be found here. The moderators are not paid by MSI and do not work for MSI, we are users just like you." If everyone posting on these forums are just users helping each other, then wouldn't it be better just to state that the boards with SB are not compliant with the 24 pin connectors and that you need a PSU that is backward compatible to 20 pin specs?
This "rant" of mine is not meant to be a bashing of MSI products since I haven't found many other OEMs that are any better in their support but is intended to help present and future users of MSI products and since I hope I'm using this forum as is intended by the "rules" can anyone who has a K8N Neo4 Platinum let me know if they are having a problem or know of a problem with the AMD 3500+ (winchester) voltage never reaching 1.4 volts on this mb? If the manuals for the mb and my psu are correct I have a dedicated 12 volt rail for the cpu with 15A. The cpu voltage stays around 1.37 on CoreCenter and 3 other programs that monitor cpu voltage even when running Prime95 with 100% cpu usage.

The default for CPU Voltage is By CPU VID default for Adjust CPU VID is Startup which should be 1.4 volt. Since Cool'n'Quiet requires a driver to run and I also show low CPU VID in cmos it should be 1.4v but I tried with Cool'n'Quiet disabled and also tried setting CPU VID to 1.4 but have never made it to 1.4 I also tried setting it to 1.425 which is the next step and still read under 1.4.

IS THERE ANY CUSTOMER SUPPORT FOR QUICKTIME?

I've been reading many posts that basically have the same problem: namely, quicktime doesn't properly install. In my case it happened both with the itunes + qt download and qt alone. I can't fully install qt, but then it keeps trying to update itself as long as my computer is on. It's very annoying. I have an IPod, so I need some version of qt. Microsoft at least seems to employ people to answer forum questions. I don't see anyone at Apple doing that. DOes anyone know of how to get in touch with customer support?

Hi,
We were selling LCCS to enterprise customer under a different licensing program, but have since stopped the sale of that.
You should check out this thread - http://forums.adobe.com/message/4110049#4110049 for a discussion on this.
Jeff

Is there any Java support for RFC 3229?

Hi,
RFC 3229 appears to be the modern form of HTTP DRP. Is there any Java support for this at all? Are there any Java HTTP servers, HTTP client libraries that support it?
Thanks,
Curt
RFC 3229 Delta encoding in HTTP
http://www.ietf.org/rfc/rfc3229.txt
The HTTP Distribution and Replication Protocol
http://www.w3.org/TR/NOTE-drp-19970825

Hi,
We were selling LCCS to enterprise customer under a different licensing program, but have since stopped the sale of that.
You should check out this thread - http://forums.adobe.com/message/4110049#4110049 for a discussion on this.
Jeff

My legally licensed CS6 has stopped working and reverted to trial mode. I paid a bundle for this and don't care to pay more to keep the software I legally own. There seems to be no customer support for this anymore, what do I do?

My legally licensed CS6 has stopped working and reverted to trial mode. I paid a bundle for this and don't care to pay more to keep the software I legally own. There seems to be no customer support for this anymore, what do I do?
The only answers I found were things like:
Upgrade to CC or You're out of luck.
This is not okay.
Please Help!

"Similar" problem here. I have bought a new PC, and want to install my precious CS5.5 to the new system.
All I get is an "illegal serial number" message. Even though I deactivated on the old pc and even though I copy the serial (for the pc version) from my official products page (or whatever that page is called)...
That's when the ordeal started to get someone at Adobe to figure out what is wrong.
No voice support for my "old" version. 2011? Old? Come on?!
The chat support is a Turin test, with no solution whatsoever.
The websites linked to in the final "chat" lines which should answer my questions are utterly useless.
So last attempt: I try overhere... and add my questions to you, OP...
Note that the only way in which I can get a fast human reply is by calling the number for buying the new CC! Shame on you Adobe!

Is there any commercial support for LCCS services? What are the associated SLAs

Hi,
Following are some queries regarding LCCS.
Is there any commercial support for LCCS services? What are the associated SLAs of the support and the cost?
Can I Using applications developed using LCCS for commercial purpose?
Does Adobe allows its LCCS service customers to offer applications developed using LCCS API for 3rd party commercial usage.
Thanks & Regards
Amit

Hi,
We were selling LCCS to enterprise customer under a different licensing program, but have since stopped the sale of that.
You should check out this thread - http://forums.adobe.com/message/4110049#4110049 for a discussion on this.
Jeff

Is there any planned support for the "do not back up" extended attribute for iOS

Starting in iOS 5.0.1, Apple has introduced a new "do not back up" extended file attribute that will allow an app to store downloaded data into the application folder. Is there any planned support for setting this attribute within an AIR application or is there currently a way to set this attribute using the existing AIR SDK.

Yes, this is exactly what I'm wondering too. Without it, we can't build any apps that download content without the risk of the content being deleted.
Here's the background before Apple introduced the new "do not back up" attribute:
http://www.marco.org/2011/10/13/ios5-caches-cleaning
Fortunately, Apple addressed it after that blog post in 5.0.1. See bullet #4 here, quoted below
https://developer.apple.com/icloud/documentation/data-storage/
Q: My app has a number of files that need to be stored on the device permanently for my app to function properly offline. However, those files do not contain user data and don't need to be backed up. How should I store those files in iOS 5?
A: Starting in iOS 5.0.1 a new "do not back up" file attribute has been introduced allowing developers to clearly specify which files should be backed up, which files are local caches only and subject to purge, and which files should not be backed up but should also not be purged. In addition, setting this attribute on a folder will prevent the folder and all of its contents from being backed up.
Important: The new "do not back up" attribute will only be used by iOS 5.0.1 or later. On iOS 5.0 and earlier, applications will need to store their data in <Application_Home>/Library/Caches to avoid having it backed up. Since this attribute is ignored on older systems, you will need to insure your app complies with the iOS Data Storage Guidelines on all versions of iOS that your application supports.
Now we just need Adobe to support the attribute in the AIR SDK. What do you say Adobe?

CUCM 9.1 in VirtualBox - The hardware you are using is not supported for this product

I'm trying to load CUCM licensed through my work onto an oracle VirtualBox running linux redhat, and its unpacking linux fine onto the vbox, and passes the hardware test on boot but when it goes to load I'm getting the error "The hardware you are using is not supported for this product."
I have dedicated to the VM:
4GB ram
4 CPU's (tried 2 and 4)
80GB Hard Drive
What in the world could be jamming this up? Anyone else ever run this or know what the deal is?
Any input is appreciated, thanks!

We only support ESXi
Sent from Cisco Technical Support iPad App

Is there any retro effect for this changes we made in 2001 Infotype for

HI Experts...
Please advice me on the follwing absence issue.
In my clients company.... .... one of Personnel areas employees Earned leave records are not updating in 2001 Infotype from the begining.
Now they wish to have to update in 2001 Infotype.
What are the Retro effects after updating the EL s in 2001 IT for previous dates.
Is there any retro effect for this changes we made in 2001 Infotype for the past dates.
We dont need retro effected from those changes.
Please advice...
Sai.

HI Vincent....
Thanks for the reply.
Last month professional tax rates were shown up correctly only.
For the employees slab rates are similar that is 200 per month.
Last month professional tax rates were correct only.
For the current month also the prof tax amount is showing up correctly only.
Please advice to get the professional tax amount in the payslip.
Regards,
V Sai.

I have upgraded my iPhone 4S to ios 6... I am surprised to see that the wi-go option is grayed out.. I did reset all the setting but no luck... Is there any fix coming for this or will apple exchange the device??? I want wi-fi option back

I have upgraded my iPhone 4S to ios 6... I am surprised to see that the wi-go option is grayed out.. I did reset all the setting but no luck... Is there any fix coming for this or will apple exchange the device??? I want wi-fi option back

Seems like a wide spread problem. See this post: https://discussions.apple.com/thread/4310121?tstart=0

I am using iPhone 4 : i OS 7. When the phone is in sleep mode i cannot disconnect unwanted incoming call, Is there any upgrade coming for this for iPhone 4 users

Dears,
I am using iPhone 4 : i OS 7. When the phone is in sleep mode i cannot disconnect unwanted incoming call, Is there any upgrade coming for this for iPhone 4 users. How this can be sorted

Hello Bibhore,
Calls can be declined by hitting the sleep/wake button twice quickly.
Decline a call and send it directly to voicemail. Do one of the following:
Press the Sleep/Wake button twice quickly.
iPad User Guide - When someone calls
http://help.apple.com/ipad/7/
Cheers,
Allen

Is there any alternative logic for this issue

Hello all ,
I have a program which is executed as a background job for every 15 minutes . Now my requirement is If this batch job is successfully finished, i have to capture that time and date at which the batch job is successfully finished and update the corresponding time and date in a ZTABLE .
In order to achieve this , i have created a separate program which will also be running in background.in this program , using the table TBTCO, i m getting the last date and last time at which the batch job is successfully finished and modifying the ZTABLE accordingly
Is there any alternate solution for this ?
thanks&regards,
G.Pavan

Hi gpavansap,
When you define background job in SM36, your first step should be the program which you have scheduled now.
Create a second step in the same job with another program which would just update system date and time to the ZTABLE. No need to read TBTCO and all.
The second step would immediately execute as soon as the first step ended successfully.
If you don't want to create a separate program. you can have a check-box "Update ZTable Only" in the selection screen of the first program itself. If this check-box is selected, the program should only update ZTABLE and do nothing else. Create a variant of your selection screen with this check-box selected and schedule this variant as "Second Step" of your back-ground job.
Regards
Suresh

Is there any system variable for this date format 01/21/2004 18:00:32

Hello,
Is there any system variable for this date format 01/21/2004 18:00:32
This is my Internal date format and my External date format is sy-datum.
How can I validate....any suggestions will be apprecaited!
Regards,
Kittu

Hello,
Thank you very much for your response!
My internal date format is 01/21/2004 18:00:32
and external date format on selection-screen is sy-datum.
My external format is stored in S_crtsp
and internal format is stored in L_crtsp. (01/21/2004 18:00:32)
I want to remove the time from the internal format and validate it aginst the external format.
Any suggestions or brief explonation is appreciated...I apprecaite the help soo far...
Regards,
Kittu

After updating to ios 5, my calendar sometimes freezes when entering a new event. I have tried syncing but it doesn't fix the problem. Are there any bug fixes for this? Any ideas would be great thanks, I don't really want to have to reset everything!

After updating to ios 5, my calendar sometimes freezes when entering a new event. I have tried syncing but it doesn't fix the problem. Are there any bug fixes for this? Any ideas would be great thanks, I don't really want to have to reset everything!

Try to reset the iPod by pressing the home and sleep button for about 10sec, until the Apple logo comes back again. You will not lose data doing a reset, but it can clear some glitches after installing new software or apps.

Does anyone from Adobe offer feedback and support for this product?

I'm a teacher at an elementary school and run our morning news show. Currently we're using rather old hardware to run the show through closed-circuit, but are in the process of getting what we need to run a software solution instead. When I watched the video for VC3, I liked what I saw. It was a major part of why we decided to go with a software solution. It seemed to have all the right pieces for what we need to do.
However, the more I read about it on this forum and around the net, it seems that support and instruction for this product is non-existent, and that the product itself can be buggy at times. This has me quite concerned. It looks like this program is a few years old now, and I can't find any recent updates or news about it. Before I make the purchase, is this a program that Adobe even supports anymore? Is there anyone here at Adobe or elsewhere in the know that can/will provide guidance and troubleshooting if needed?
If not, does anyone here have any other products that they have experience with that might provide a better alternative? We're still looking to run this as a live show through a closed-circuit, although we could prerecord the show and stream it if necessary, but the turnaround time would need to be quick.
Any thoughts?

There is an entire community of Visual Communicator users at http://TeachMeVC.com where you can browse topics and ask questions if you become a member (free).
Nobody bothers to monitor the forums on the Adobe site for this product so we encourage you to join us at TeachMeVC.com and subscribe to stay in the loop. You will find users that span from the education, business, government and personal users of Adobe Visual Communicator.
Also consider my training DVD series and equipment recommendations that have been used by thousands of VC users over the years. There is NO competing product that gives you live greenscreen capability, teleprompter, easy workflow, wizards, and a ton of included media content. At this point in time, Adobe Visual Communicator is a unique product in it's class! The next comparable option is to spend $8,000 to $10,000 on a NewTek Tricaster that has a huge learning curve.

Is there any customer support for this product?

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