Is there any hope to old costumers like me to install new software and have at last enjoy all the same apps?

Complaining because I cannot have all apps in my all iPad,very unfair

Perhaps you could be more specific. What apps? Do you mean you want to update your iOS? Old hardware does not always support new software. At some point old hardware has to be replaced.

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Upgrade to version 10.5.x, error - "There is a problem with the Windows Installer Package". I'm installing as Administrator, and have done an uninstall of the earlier version. Any ideas??

Hi; Attempting to upgrade to version 10.5.x, but I keep on getting an error - "There is a problem with the Windows Installer Package". I'm installing as Administrator, and have done an uninstall of the earlier version. Any ideas??
Needing to upgrade to allow connection of a 4S iPhone to the Laptop.
Thanks!! - Tim.

Repair your Apple Software Update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you can't find ASU in all program, you can do it in CONTROL PANEL, ADD N REMOVE PROGRAMS.

I have scanned many old pictures onto my iPad. I would like to get a new iPad and have those pictures on I cloud. How do I do this?

I have scanned many old pictures onto my iPad. I would like to get a new iPad and have those pictures on I cloud. How do I do this?

Welcome to the Apple Community.
What do you mean by scanned, which app do you usually view them in.

HT1751 Is there any way to transfer my music to an External Hard Drive and have the music disappear from the library until I plug in the Hard Drive?

I have an old External Hard Drive that stores all my music from years ago. I was wondering if it was possible to have the music only appear in the Itunes library when the External Hard Drive was plugged in. So when it is not I just have the music I have added recently, not the thousands of songs from the late 90's. I do not always keep my External plugged in and when it is not all the thousands of songs come up with the and is slightly annoying. Someone I knew in the past had the Itunes set up this way but did not know how it was done. Any help would be appreciated!

Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
 Cheers, Tom

Is there a native app/software that will get my photos all the same size?

I know how to do this with photoshop but I'm not sure if there is any Apple native app/software that will do this for me.
Lets say I have 5 photos of different sizes and I want them all the same size. I know I could reduce them all in preview but that doesn't allow me to move the photo around and cut out stuff I don't want in it. Or I could crop them in Preview but then they are not automatically all the same size.
The way it works in photoshop is: I open up a new project that is the same size I want the photos to be. Let say 900x644. Then I copy one of the photos I want in that size (lets say it somewhat bigger) and when I paste it into that blank new project that is 900x644 I can move the pasted photo around to get it so what I want to fit into that newer smaller size is there.
Is there any way to do this without special software on a regular Mac. I'm trying to help a family member who doesn't really want to buy or learn a complicated graphics program. They have iLife 11 BTW but I don't see a way to do it with iPhoto.
Thanks for any ideas you may have!
Susan

Use the Automator app (it's in the app folder) to resize a batch of photos:
http://osxdaily.com/2011/12/20/batch-resize-pictures-in-mac-os-x-using-automator /
I just tried this and it works and is fast.

My songs have all been duplicated. All my music is on external hard drive and I want it to stay there. Am using a new computer and thought I'd done all the required things for my library to show on iTunes 11.

I'm using a new computer. All my music is on an external hard drive and I want it to stay there. Before installing iTunes on the new computer, I followed turingtest2's instructions as to the layout of all the iTunes folders (Itunes folder, Itunes Media, Music, etc...). I also followed his instructions as to get all my music in iTunes on the new computer (but keeping all the media on the external drive). Now my songs are all duplicated in my library (I normally have about 15,000 of them). They all play when I click onto them. Also, I've lost all my playlists, and all the songs in the library are now ticked. I've already spent hours trying to sort this out, but can't seem to find a solution. Help please!

Hi turingtest2,
Thank you for replying. I've been looking at your posts about setting up iTunes using an external drive. A bit of background info. My old computer broke down, so I got a new one from work. I've always kept my music files on my external drive (I have around 170GB of music). I didn't follow the suggestions in the "migrate iTunes library" post because my old computer died on me. However, I've looked at your posts about lay out of the iTunes folders. Before connecting to iTunes on the new computer, I had reorganized my iTunes folder on my E: external drive, and created an iTunes folder which contains an iTunes Media subfolder. The music files are in a Music folder, which is in the iTunes Media folder. I've also put the following files in my iTunes folder: iTunes Library.itl, iTunes Library Extras.itdb, iTunes Library Genius.itdb, iTunes Music Library.xml, as well as sentinel. I then followed the advice you gave bmw99 on 2 Nov 2013 at 9.58 (sorry, can't copy the exact answer).
Just to clarify: I'd like to keep all my music media on the E: external hard drive (the computer hard drive is too small), and I'm aware i might never have my playlists back, and that all the songs in my library might be ticked. However, I don't want my library to be duplicated.
I'm at work at the moment, but will be back home in about 10 hours, so I can be more specific about folders / files names.
I'm glad you picked up my message and greatly appreciate your help.
Patrice

I copied all of my CD's onto my iMac's hard drive. Now I'd like to buy a new iMac and am wondering how to transfer the music I have loaded on my iMac from CD's on to my new computer w/o going through the process of loading them into my iTunes Library.

I have copied all of my CD's, probably over 100, on to my iMac, through iTunes and now am considering buying a new iMac. Would like to be able to transfer what's in my music library w/o having to recopy all of the CD's. Any thoughts? Can I do it throught the iCloud or do I need to buy and external storage device?
Thanks Brenda

When you buy your new iMac you will be able to have the installation process transfer all your applications, data (including music, pictures, documents, etc) and settings to your new computer. In the past that was done via Firewire. I'm not entirely sure of the process with the new iMacs that don't have firewire. I think it can be done via ethernet and probably via tha thunderbolt cord using a firewire adapter but you'll want to check that out.
    With the your new computer properly connected to your old computer, the initial booting of the new computer will include the ability to move everything over.
    If for some reason you don't want to do that (smart if you have some horrible software issue that is causing problems) you can connect your old computer to the new one and start it in Target Disk mode where it will be seen as a hard drive. You can then manually copy over all your music and import that into iTunes (and any other data you want).
    Somebody here will surely point you to directions for connecting an older iMac with no Thunderbolt to a newer iMac with no Firewire.

HT5824 Is there any way i can recover my contacts that my daughter deleted off her phone? she uses the same ID as my ID. i went to my ICloud and they are all deleted. i need know if i can recover my contacts.

I am trying to recover my contacts, my daughter started deleting my contacts on her phone and they deleted off my phone. she use my apple ID, I went on my ICloud and they are gone. any suggestions if ICloud can recover?

That is only for ressetting, i'm trying to recover information that got deleted.

HT4623 just got a new phone and i need to download all the info from my old iPhone into the new iPhone 5. how do i do it?

just got my new ihphone 5, I need to transfer my contacts and songs from my old iphone. How do it do it?

iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

I have a new iphone 5 64 gig model and find the battery life extremely short compared to my old iphone 3gs with 16gig...why?...the claim is that the battery life is improved. I am running all the same apps, latest software, etc. on a new unit?

Very short battery life on new iphone 5 with 64 gig memory. Old 3gs with 16 gig had much longer battery life. Why?

Here are Apple's tips to lengthen your iPhone's battery life.
http://www.apple.com/batteries/iphone.html

My Itunes library has been deleted, yet I am left with all my music saved to 'my music' on my PC. How do I restore my old library with my playlists and artwork back? I have already installed a new library and have managed to get all my purchased songs.

Please help, Im at the end of my tether with this!!

See this older post from another forum member Zevoneer covering the different methods available for copying content from your iPod back to your PC.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

Is there any hope for Help Viewer?

I have read through as many discussions about Help Viewer problems as I can find, and still, help in Finder doesn't work. I have tried all of Dr. Smoke's suggestions and many others to no avail. Help Viewer still ends up going back to a blank screen, links that don't work, and the search just keeps searching.
All of the suggestions I have tried fix Help Viewer temporarily, but it has always gone back to its same old broken self.
If anyone out there can REALLY help, I would REALLY appreciate it.
Thank you!

Hi Jordan. Hopefully I can offer a solution for this which bugged me enough to really try to resolve it, and have now done so, at least for me.
First the essentials.
System Setup: Powermac G4 Dual 1GHz MDD. 1GB. MacOS 10.4.3
Issue: Loading Mac Helper from the Finder will result in a blank screen after the first launch. On first launch you will be able to click one or two links then it will not work and search will not function [issues may vary but blank screen always]
This problem occurred with earlier versions of Tiger. I have since done a clean install. Tried replacing the Help Viewer app from the Install disk and also the MacHelp.help document too, but it did not help. I even tried the same items from other disks just to check for corrupt files but still no change. Trashing the prefs does not seem to make any difference, nor the same with the cache folder but it can resolve other issues, just not this particular one.
NOTE Before others try this fix I strongly suggest you try the solutions suggested by Apple and those on the very good XLab web site. Here are a few related articles:
XLab. The most comprehensive guide to the Help issues.Check out the 'Help Viewer displays a blank window.' link.
http://www.thexlab.com/faqs/helpviewer.html
Apple. From the source. Not quite the same symptoms but offers Help advice on
'Mac OS X 10.2, 10.3: Mac Help Viewer unexpectedly quits'
http://docs.info.apple.com/article.html?artnum=107013
Solution:
1. Go to User > Library > Caches > com.apple.helpui [note: you need to launch Help Viewer at least once so that this folder is created]
2. Delete ALL files/ folders in the com.apple.helpui folder, if any.
3. Create a new folder inside com.apple.helpui and name it 'Mac Help' [the same as that created automatically by Help Viewer, case sensitive].
4. Select the new folder and use Command + I to see the folder 'Info'. First
label it red [to aid further diagnostics] and then change ALL the permissions at the bottom to *Read only* [click Details to see the options, not just 'You can'. Include Read only for 'Owner', 'Group' & 'Others'. You will need Admin access for this]. Close the Info panel.
5. Launch Mac Help from the Finder menu bar. If it was blank before, the Help Viewer screen should show the Mac Help homepage again. Try several links and search and Index. They should all work, and quicker now. Quit and relaunch. This time the Help Viewer works now and no blank screen. The issue with Mac Help is fixed ( but be aware that any other Help folders created could well cause the same issue, so check for these if it still happens and read on for details of how to deal with this other part of the issue)
*BUT*
Although this resolves the Mac Help issue, AS SOON AS OTHER MAC APPLICATION HELP's ARE LAUNCHED, IT IS MOST LIKELY THE ISSUE WILL RETURN!, hence the labeling of the Help folders red, to track newly created Help folders (i.e. Mail Help, Safari Help etc). If these are launched this automatically creates help folders in com.apple.helpui for them and they also cause the blank screen problem.
So, the best thing is to create Help folders in the same way that you did for Mac Help, for ALL Mac applications to avoid having to do it incrementally as and when you use another Mac application Help [or if you do a search it may well create folders anyhow]. These are the Help folders I have created, with the red label and 'Read only' permissions:
Activity Monitor Help
Address Book Help
AirPort Help
AppleScript Help
Automator Help
Bluetooth Help
Calculator Help
Chess Help
Console Help
Dictionary Help
Directory Access Help
Disk Utility Help
DVD Player Help
Font Book Help
Grapher Help
iCal Help
iChat Help
Image Capture Help
Mac Help
Mail Help
ODBC Administrator Help
Preview Help
QuickTime Player Help
Safari Help
Script Editor Help
Sherlock Help
Stickies Help
System Profiler Help
Terminal Help
TextEdit Help
There are probably more but these are the ones I could find fairly easily. If they are labeled red then it is easy to see if any others appear and cause the issue. Once I have done this I make a backup copy of these folders with the permissions set and archive it for use as and when I need to replace them.
Result: For me and my setup this has resulted in my being able to use Help normally without the blank screen issue for nearly two weeks now since I spent a lot of time looking at this issue. In fact I find Help works a lot faster and suffers fewer delays. Because this only requires amendments to file permissions, in a folder which is automatically replaced if deleted anyhow, I feel it is a safe and easy enough for most users to do if they have this problem.
I hope this offers a solution to other users with the same issue and who have tried the other suggestions (Including Dr. Smoke's and from Apple etc) but still have problems with the blank screen.
The Cause & Other Notes
Having been frustrated with this issue for several months now I spent some time trying to find the cause. It clearly does not effect everyone, and others have found the suggested fixes, such as trashing the com.apple.helpui cache folder and relevant preference files, have worked for them. It makes it a more complicated problem to identify. It appears perhaps to be related to your type/ speed of connection from the computer to the Apple help servers where the cache folders and files and downloaded from. This seems likely from error messages. It also appears that, for whatever reason, some of those files being automatically created when Help Viewer is launched are the actual problem. In order to explain why I think that, if you have this issue then you should get the exact same repeatable test which led me to find the solution.
Do this:
1. Firstly navigate to > Library > Caches > com.apple.helpui and trash this folder. Then before proceeding launch the following apps to help diagnose and follow what is happening:
a. Console [so you can watch for error message in console.log window]
b. Activity Monitor [to watch internet traffic during launch and browsing the Help Viewer]
c. Leave the FInder window so you can watch what happens.
2. Launch Mac Help from the Finder menu bar. It should launch and show the home page on the screen. Immediately you will see a new com.apple.helpui folder being created. Navigate into this so you can watch what is being placed in the newly created com.apple.helpui folder.
3. Now click on any of the Help links on the right (not the link to the apple web site). Immediately (slower if dialup and not already connected) you should see traffic over the network as the computer connects to the Apple help servers. Then, in the com.apple.helpui folder you will see a new folder called 'Mac Help'. Also some other numbered (0-15) cache folders which are not of interest right now. And on quit a file called 'TOCCache.plist' which does not effect things. Soon you should see an error in the Console console.log window something like this:
"2005-11-19 01:57:45.585 Help Viewer[1313] Exception raised during posting of notification. Ignored. exception: * End of archive encountered prematurely at 400"
I am not sure exactly why this is but it appears to be related to some sort of timeout and failure to fully download some items.
4. Now try to click on any link or Index. For me, nothing happens and I get only more error messages like:
"2005-11-19 02:02:21.190 Help Viewer[1313] Uncaught exception - * End of archive encountered prematurely at 400
2005-11-19 02:02:21.190 Help Viewer[1313] * Attempt to remove unrecognized exception handler 0xbfffdce0"
The only option is to quit out.
5. Immediately relaunch Mac Help. If it is like me then it will now be a blank screen accompanied by the following my critical error message:
"2005-11-19 02:03:33.543 Help Viewer[1319] * NSRunLoop ignoring exception '* End of archive encountered prematurely at 400' that raised during posting of delayed perform with target 375df0 and selector '_setupTOC'"
Now, everytime I quit a launch Mac Help it is the same error and blank screen.
This seemed to me to point towards an issue within the com.apple.helpui folder because when it is trashed Help Viewer will launch one time then stop.
So I went through each folder (I had a number of Help folders the first time) and tried moving it out of the folder, rather like testing for bad prefs in OS8.
Eventually I tracked the offending file/s down to this:
User > Library > Caches > com.apple.helpui > Mac Help > Contents > Resources > English.lproj > pgs > pgs.helpindex
As soon as this file is created then it all stops. Trash this file and relaunch and the homepage appears again until it appears and once again the problem reappears. This is totally repeatable for me.
Once I had isolated the problem file I tried various solutions to resolve it. The first was to replace it with the same file which is already in the System within the MacHelp.help documentation here (the system Library, not the User path)
Library > Documentation > Help > MacHelp.help
Copy MacHelp.help and then use Command + I and 'Show Package Contents' to navigate to:
MacHelp.help > Contents > Resources > English.lproj > pgs > pgs.helpindex
(right at the bottom of the pgs folder with hundreds of .html files)
I then replaced the existing pgs.helpindex with this one. It is different at it has an earlier Created date of 16/03/2005 (my vary), the one in the cache folder is Created 20/10/2005 (may vary?)
This allowed Help Viewer to launch correctly, but after a short time and re-launch it returned to the blank screen. Examining the file showed it was being overwritten by the later downloaded version, the one causing the problem. This led me to change the permissions to 'Read only' to prevent it being overwritten and after this the Help Viewer worked normally on relaunches.
I also changed and altered the permissions on the pgs/pgs2.helpindex folder in the same directory as the pgs folder as it seemed to also cause a problem.
So, finally I resolved the problem, with no error messages, the Help Viewer loading correctly and a working Help. However, I noticed that after a while the blank screen came back. Knowing the pgs.helpindex was OK it seemed likely that other .helpindex files in other Help folders created in the com.apple.helpui folder. This proved the case because, on trashing the new Help folder, it launched again. Swapping the downloaded .helpindex in say, Mail Help, and changing the permissions fixed it, until another Apple application Help folder was created and it re-occurred. The problem does not occur with all the Mac application Helps, but with some (notably for me, Mail Help, Safari Help and some others).
Finally I found that rather than digging into the apps contents I could get the same fix and also quicker Help browsing by simply creating the actual Help folders as described above and ensuring the .helpindex (or other folders/ files like idx) was not created.
From nearly two weeks trials it so far appears to completely resolve this issue.
Just be aware of any new Help folders/ files being created.
The are a few other observations:
1. I tried just altering the permissions on the actual com.apple.helpui folder to 'Read only' but whilst it allowed the Help Viewer to open fine, it broke links within the application Help windows.
2. I have not tried many Helps on other non Apple applications. I find that Toast help triggers error messages:
"2005-11-19 02:27:02.229 Help Viewer[1340] -[IdxSearchController openIndices:] caught a VTWIN exception. Bad index file is /Applications/Toast 7 Titanium/Toast Titanium.app/Contents/Resources/English.lproj/Toast Help/Toast Help idx
It is not possible to change the 'Toast Help idx' as it is an exec file. The errors do not seem to break Help Viewer. I had similar error messages from Quicktime Help when it loaded. I suspect that the Toast help is broken for similar reasons as mac Help b (it works for links to installed pages but not external ones). But it could be from the alterations to the Help folders. Either way at least Help works.
3. It is possible to get most .helpindex files from the relevant application contents but just using the Help folders is a quicker solution.
4. I can't help feel that the difference between those that have or do not have these issues is a slower connection, i.e. non-broadband. I have a 64k ISDN connection through a router which is pretty much 'always on' with solid 7KB speeds, but it seems this is insufficient for Help to work properly. I read elsewhere that connection speed appears to be an issue and Help is sensitive to this. It would be interesting to know what type of connection people with the issue have. I also have a hardware firewall in the router which may be a factor but it does not stop any other normal traffic and allows the files through anyhow. It has been in place for 6 years and with no issues. Just wanted to note it.
5. Certainly for my situation, it appears that the files being downloaded from the Apple help servers are actually causing the problem at my end. I can't explain why or how other than the tests explained above are repeatable and that using the same file but from the System file resolves the problem. It remains unclear why a slower connection would lead to files downloading which affect some people but not others? It may be something totally different of course but the error messages in Console do seem to point towards this.
6. I imagine the reason why the files and folders are downloaded are to ensure that they are kept up to date, as the pgs.helpindex for instance is a later creation date. However I do not seem to have any problems browsing or looking at topics, especially with the 'Include product Support Searches' option selected in the Help View menu. It means that there is extra traffic but gives a wider range of responses from Apple. Perhaps it is better to deselect this option if you have a slow dialup connection?
Summary
I hope that this solution can help others with this issue and perhaps other related problems. There is no way of me testing it further and I do not know how others who seemingly do not have a problem can check this. I just know it resolved it for me. I am no expert but a long time Mac user who is used to simple and elegant functionality, not the ongoing saga of the current Help, and wanted the thing just to 'work'.
Good luck
Simon

Is there any hope of apple adding a 're-link with media folder'-type function to iTunes?

Is there any hope of apple adding a 're-link with media folder'-type function to iTunes?
I have 1000s of broken links after installing the latest version of iTunes and updating some files in my media folder. The location of my itunes library has not changed, and all the files are there (I know because I've just waited several hours for the files to be updated by my ultra-slow computer) - by my logic, there should be some menu option that simply re-synchronises with the media folder, just like itunes would do with an ipod - it can't be that hard can it? The only way I can restore a link is by clicking every song (I have over 28,000) and locating the file in the folder that iTunes claims to use as its media folder - the new version 10 option of then using this location to restore all broken links doesn't work because it only looks in the specific album file, and after a couple of times this dialog box no longer even comes up, so I couldn't ask it to do this even if I wanted to. At the moment the only option I can see is to completely wipe iTunes and re-load all my music from scratch - using my tired and over-worked computer this will realistically take around 15 hours that I don't have, and my computer will melt in the process. I wish I'd never tried to 'tidy up' my iTunes library...
PLEASE Apple, how hard can it be to have a function that searches for and restores broken links by itself????? I've told you where the music is - just flipping look for it yourself instead of getting me to do it!

You don't have to re-rip, re-import or re-download all your content. You can clear the iTunes library, either by selecting all in the libary and pressing the Delete key, saying "no" when it asks if you want to remove the files themselves, and then use the Add To Library command, selecting the iTunes Media folder (or iTunes Music folder, as applicable to your situation), and that will add back all your content. It shouldn't take more than a few minutes; if it does, something may be amiss with your hard drive or the library file is corrupted (in which case just delete the library file and re-do the Add To Library command).
Regards.

HT4864 Is there any way to get my photos and videos from my old android phone to my iCloud? I'm going to but an iPhone in two weeks and desperately need to download all the info I already have... Please help!!

Is there any way that I would be able to download my pictures and videos from my old android to my iCloud?? I'm desperate to make this happen. It is the pics of my baby girl. I have just received the iPhone so I hope to never have this problem again but I need a solution currently.... Thanks!!

sure pretty simple. make a backup of your current settings
http://support.apple.com/kb/HT1766?viewlocale=en_US
then restore device from old backup you need pics off of
then import pics to computer
http://support.apple.com/kb/HT4083
you may need to save pics to camera roll first
then restore the new backup and sync pics back to phone via itunes
Peace, Clyde

Is there any hope for us here?

I live in the Caribbean (Dominican Republic). I see the iPhone getting released in a lot of big countries, but I don't see Apple releasing the iPhone in other countries like mine.
I have seen iPhones activated here, but as you know they are being ilegaly activated with the hacking options available, and with every new update the hacks get frustrated.
Is there any hope for the iPhone being released in countries like mine here in the caribbean? What chances do you see for us here? Are we destined to live without the iPhone or with an hacked-outdated iPhone?

The best thing to do is keep watching for announcements from Apple on when the iPhone will be coming to the Dominican Republic, since this is a user to user forum no one would be able to give you an answer.

Is there any hope to old costumers like me to install new software and have at last enjoy all the same apps?

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