Is there any way I can upgrade early? Considering canceling contract..

My current upgrade date is 10/26. I bought the very first iPhone for Verizon (iPhone 4) the day it came out. This put my 2-year contract renewal date about a month after the iPhone 5 came out. It took lots of searching to locate an iPhone 5 in stock by the time my upgrade date rolled around. I am trying to see if I can avoid having to do this again with the iPhone 6, as my contract end date falls about a month too late once again. I have been a faithful Verizon customer for 10 years. If Verizon cannot move up my upgrade date I am going to switch to T-Mobile, who will pay my early termination fees from Verizon, allow me to order the iPhone 6 NOW, and has much lower monthly access rates. I don't understand why Verizon doesn't reward its loyal customers and would allow them to walk away after being a customer for a decade. Step up Verizon! Someone in customer service please help...

trember3,
We truly understand how exciting the release of new phones are. We do not want to see you go. I do apologize as upgrades are only able to be processed on the actual upgrade date. Are you looking into upgrading early due to issues with your current device? Kaebfly, has presented some great options of either purchasing the device at full retail or looking into your Edge eligibility. Keep in mind if you purchase the iPhone 6 or 6 Plus at full retail you can still take advantage of the trade in promotion, as long as your device is in good working condition. Check out the trade in promotion here... http://bit.ly/GGnDDC
LindseyT_VZW
Follow us on Twitter @VZWSupport

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