IS THERE ANY WAY TO ACTUALLY GET SUPPORT FROM ADOBE?
I swear Adobe acts like they hate their customers. I've been having a problem since June 18 and I am getting nowhere. At that time their so called "support" site was down for days. Somehow I eventually established a support case that I could see when I logged on to my account. I submitted everything they asked for. Now it is gone, poof. I cannot see what happened to my case. I was also exchanging e-mail with someone from Adobe but after I submitted everything she requested she quit replying. THAT WAS 9 DAYS AGO. Did I mention that the CHAT IS DOWN in the middle of the day with no explanation of when it will be available again? I regret every buying an Adobe product but I did and I deserve to be able to use it but I cannot.
Does anyone have any suggestions??
As I mentioned in your other post, you may want to describe your problem. There are many users here that can offer excellent help (some who are more knowledgeable than Adobe support staff).
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Thanks a lot!As I mentioned in your other post, you may want to describe your problem. There are many users here that can offer excellent help (some who are more knowledgeable than Adobe support staff).
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See:
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sure pretty simple. make a backup of your current settings
http://support.apple.com/kb/HT1766?viewlocale=en_US
then restore device from old backup you need pics off of
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http://support.apple.com/kb/HT4083
you may need to save pics to camera roll first
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sure pretty simple. make a backup of your current settings
http://support.apple.com/kb/HT1766?viewlocale=en_US
then restore device from old backup you need pics off of
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Restoring the iPod will do nothing to his iPhone.
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Mac App Store Support -
http://www.apple.com/support/mac/app-store/ -
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Hi webby84,
Welcome to Apple Support Communities.
It sounds like you're experiencing a hardware issue with your iPhone.
These links are a good starting point for troubleshooting:
iPhone Assistant
http://www.apple.com/support/iphone/troubleshooting/
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Best,
Jeremy -
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adam5678 wrote:
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If you have a backup of your computer, here's the location of the iTunes backup folder:
Where are iTunes backups stored on your computer
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The "~" represents your Home folder. If you don't see Library in your home folder, hold Option and click the Go menu.
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
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Windows Vista, Windows 7, and Windows 8: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press Return.
copied from http://support.apple.com/kb/ht4946
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