Is there any way to be able to bypass the restrictions passcode. I set it a long time ago and I don't remember the passcode. I have and Ipod 4th gen with software 6.1.3. Please help
I need help resetting my restrictions passcode.
you can't, the only way to get rid of the code is to restore the device as new.
make sure you transfer your photos to a computer before doing so, using: http://support.apple.com/kb/ht4083
After that: http://support.apple.com/kb/ht1414
If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
If you're not able to restore the device, this one might help: http://support.apple.com/kb/HT1808
Using that last article will erase everything on the device
Good luck
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Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan. -
My I pod is disabled and i don't remember the password but it doesn't give me another option.
please help!Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
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Hi there slogrown,
You may need to download these purchases directly to the device. Take a looke at article below for more information.
Downloading past purchases from the iTunes Store, App Store, and iBooks Storehttp://support.apple.com/kb/HT2519
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I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?
Hi AlphaCentori,
If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
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Try:
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Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
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iOS: How to back up
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Does Sony say it will work with a 4G iPod with iOS 6.0.1? Sometimes an iOS update will break compatibility.
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Try:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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- Restore from backup. See:
iOS: How to back up
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If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
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Try here:
iOS: Troubleshooting backup issues in iTunes
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