Is there any way to close download windows that remain all black and open after the downloading ?
<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/968842]]
</blockquote>
Hi,
I have my download windows that remain black and open after the downloading achieved. The only button active is the red cross but seems to be inoperative...
I can have couple of them open at the end of the day at the same time.
I have already tried to uninstall/resinstall but the problem remains...
For info, i am running firefox on a Mac OS.
Thanks in advance for your help.
Cheers,
Jul_313
Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back to us!
Thank you.
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