Is there any way to contact apple thru email??

Is there any way to contact apple thru email, cause im trying to log in to this depot.info.apple.com/ipod site which is not working and i need to send in my ipod to be fixed. how can i contact apple, I called them but they are no use and wont fix it.

Hi i got my ipod video and i have insurance on it. It keeps on freezing like once every day and i cant fast forward or rewind on videos. My battery also lasts only 3 or 4 hours. Do you think they will give me a new ipod video. Also is there a way to contact them through email?

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Is there any way to contact support by email because I cannot call them by phone and Thanks

good day all, Is there any way to contact support by email because I cannot call them by phone and Thanks.

It may vary by location but when I click on the Get Started button in http://www.apple.com/support/contact/ I get the following on the next page.
Get help where you are.
Choose a product and we’ll connect you to an expert by phone, chat, email, and more.

Is there any way to contact support via email as I cannot receive phone call at the moment . Thanks

I have forgotten my security questions and cannot purchase apps. My rescue email was entered with an error .me instead of .mw so I can't reset my account. Is there a way to contact support via email ? as I can't receive a call.
Thanks

http://www.apple.com/support/contact/
would be the place to start

Is there a way of contacting apple through email?

I would like to contact apple through email to try to obtain my old purcahses (muisc) which were lost when my computer crashed. All I can find is a telephone number. Thank you.

"However, I am in Europe and the re-downloading fetaure of music and movies is available exclusively for US customers only (sad but true)."
Not true at all. This feature is on over 100 countries. in what country are you?
Learn more about which content types are supported for iTunes in the Cloud by country, as well as where iTunes Match is available.

Is there any way to contact verizon with a detailed cell phone technical support question?

Is there any way to contact Verizon with a detailed cell phone technical support question? I prefer e-mail so as to provide details (like I am trying to provide here). I have tried in-store personnel (no help at all) and the web chat - they just want to see me more data instead of helping me with my basic problem!
I CAN NOT GET ANYONE FROM VERIZON TO GIVE ME ANY HELP NOR CAN I FIND A WAY TO FILE A COMPLAINT. AT THIS POINT I JUST WANT TO DROP MY VERIZON ACCOUNT BUT I'M SURE THAT IT WILL COST ME A SMALL FORTUNE TO GET OUT OF IT.
Here is my issue:
Chat transcript removed as required by the Verizon Wireless Terms of Service
BELOW IS A SCREEN COPY FROM REDDIT ABOUT SOMEONE WITH THE SAME PROBLEM WITH A VERIZON CELL PHONE
So last night my RAZR MAXX HD did something totally bewildering by spontaneously downloading 2.6 GB of data over the course of ~ 3 hours. Fortunately I was able to catch this problem before it ended up being really expensive, but I still exceeded my 2 GB data plan by 600MB.
The Culprits:
Reddit News Free: 160 MB foreground / 0.96 GB background
Android OS: 0 MB foreground / 1.18 GB background
Several unnamed applications: ~ 350 MB
Screenshots:
The massive data spike
Android OS data usage
Reddit News Free data usage
Weird unnamed processes
Detailed timeline:
5:12 PM: Incident begins according to VZW data usage website (2.60410 GB used). This is around the last time that I used my phone at the laundromat before getting dinner and watching Game of Thrones.
8:04 PM: 50% of data allowance used (txt msg)
8:31 PM: 75% of data allowance used (txt msg)
8:58 PM: 90% of data allowance used (txt msg)
9:13 PM: 100% of data allowance used (txt msg)
10:05 PM: Got the text messages and immediately put the phone into airplane mode
10:30 PM: Took screenshots
10:45 PM: Enabled wifi, installed Kaspersky premium. Scan returned no threats.
11:00 PM: Left phone in airplane mode, went to sleep.
The questions:
What was the root cause of this issue? Did Reddit News freak out as a result of an esoteric bug or was my phone hacked?
If this was a simple Reddit News bug, then why was the Android OS also trying to use such a massive amount of background data?
What the hell are these unnamed numeric applications? I've inspected my process history and this is the first time they have ever attempted to use data.
I'm pretty sure that I can explain this situation to Verizon and get out of having to pay additional data usage fees, but I would like to know more about the problem before I get in touch with them.
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[–]omgmrjmako/PA, deb/Carbon 3 points 1 year ago*
All I can think is your phone may have background downloaded an OTA update, and you'd then be prompted with something like, "As update to your Android system has been downloaded, would you like to install it now?"
I do find it very odd that the update would be 2.6GB. As a rough base, the CyanogenMod 10.1 firmware for your device is well under 200MB, so unless Verizon has a ****-ton of bloatware in the update, or it had to attempt to download multiple times for some reason, it may be a stretch.
But doing a little homework, it looks like the Verizon Razr Maxx was updated to 4.1 in late March. Maybe they're still rolling it out in waves? Have you gotten the update yet?
Edit: Aaaand I just noticed you appear to be running an AOSP-based ROM, which totally rules out a carrier update being sent out.
Edit2: If you want to live dangerously, you could try running:
#kill -9 12289
That 12289 is the PID listed in your screenshot. But don't run that without fulling understanding the kill command.
The ps command could also be of use, but probably not.
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[–]lechnito[S] 2 points 1 year ago
I can confirm that the phone is currently at 4.1.2 and that I wasn't prompted for an OTA update.The fact that both the Android OS and Reddit News processes were simultaneously using an extremely large amount of data is unlikely to be a coincidence...
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[–]omgmrjmako/PA, deb/Carbon 3 points 1 year ago
That is very curious that the spikes happened at the same time.I'm curious. It may have put at least some of that 2.6GB somewhere. You could use a data visualizer tool to see if you can find it, which may lead to more clues.
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[–]lechnito[S] 2 points 1 year ago
The largest directories are:
DCIM: Normal looking photos (90,825 KB)
Android: Primarily map cache data (64,846 KB)
If it was downloading content then it did not significantly save content to storage. It's not like I have anything particularly sensitive on the phone, but the idea that it was uploading a snapshot of my data definitely makes me uncomfortable.
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[–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
Yup, Digital Camera IMages and videos.Somewhere in /sdcard/Android would be my guess as to where a mysterious file would be downloaded, but if it's only 64MB, and mostly map data, I'd safely rule it out.I'm sorry, but I'm stumped here.Edit: I should mention I don't think this is malware, because unless a malicious app gained superuser access, any data it used would show under it's own apk in the data usage list, not Android OS.
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[–]mistrbrownstone 0 points 1 year ago
DCIM: Normal looking photos (90,825 KB)
Was it trying to auto-upload pictures or video to G+?I ******* hate that.
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[–]lechnito[S] 1 point 1 year ago
Although I'm not really up to speed with the Android platform, I come from a UNIX background so I feel comfortable running commands. How do I pull up a bash terminal? Do I need to root the phone first?
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[–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
There's a number of terminal emulators in the Play Store that work well. You don't need a rooted phone to get to the shell as your user, but any privileged command won't execute unless you can grant it permission from the Superuser app that is installed when you root the device. So you could probably do a ps -e, but not a kill -9.
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[–]lechnito[S] 1 point 1 year ago
Got it. I downloaded a terminal emulator but unfortunately those processes no longer exist.Does Android keep a generic log of system level events like /var/log/syslog?
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[–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
I don't think so, and I know you'd need superuser permission to read most of the files in /var/log anyway. I'm not super familiar with how Android does its logging, but I do know that the two files of interest are the logcat and dmesg.
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[–]sh0nuff 1 point 1 year ago
Want to mention here that using your settings to set your data cap (set it on your billing day), then you won't go over again.Those text messages are really unhelpful, as they send out well after the data has been used. Chances are good you hit close to the 2GB mark before you received the bulk of the messages.
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[–]kindofabuzz -4 points 1 year ago
Quit installing pirated apps.
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[–]lechnito[S] 1 point 1 year ago
That's definitely not the case here; both my PC and and Android phone are free from pirated apps.

You used the data. Verizon can not see what it was sued for. However your phone can see whats apps used the data. go to settings-data usage- there will be a place that says data usage cycle. line the dates up with your cycle. then there will be a bar graph below that extend bother white bars one all the way to the left and one all the way to the right. after those are extended below that will be a list of apps, there should be one that used over 2 gb and that will show you what app used that data in her purse

I cannot create a catalog because everywhere I try on my computer, it comes up with cannot Lightroom cannot create a catalog on network volumes. And is there any way to contact Adobe directly? Would you be able to give me a phone number and/or email add

I cannot create a catalog because everywhere I try on my computer, it comes up with cannot Lightroom cannot create a catalog on network volumes. And is there any way to contact Adobe directly? Would you be able to give me a phone number and/or email address?@@

The short and direct answer to your question about catalogs on a network drive is that you can't do that. The catalog must reside on a local drive.
Here is a link to a list of telephone numbers. Choose one that is appropriate:
Adobe Connect Support phone numbers

Is there any way to ask Apple to add a certian TV Show (Star Trek : The Next Generation) to the iTunes store in Australia?

Is there any way to ask Apple to add a certian TV Show (Star Trek : The Next Generation) to the iTunes store in Australia?

You can try requesting it via this page : http://www.apple.com/feedback/itunes.html
But utlimately it's the TV studios choice, they are the people who will have to grant Apple a license to have it in the Australian store.

Is there any way to change your icloud email address?

Is there any way to change your icloud email address?

To change the email identifier of your iCloud Apple ID follow the instructions here:
http://support.apple.com/kb/ht5621

Is there any way to contact a human at the store?

My app passed certification and is live. I search for the name and all the search terms I listed but it doesn't show up in the store on my surface pro 2 or surface pro 3. There is also no email address, customer service or any way to contact
MSFT about this-- does anyone have any idea what is going on?

Just installed Split Panel and it looks like it will do exactly what I want.
Thanks,
(Don't know how this got in here twice. I'd like to delete it but can't figure out how to.)

Is there any way to re-instate an email sub accoun...

Yesterday one of my email sub-accounts was compromised and 'deleted' from the yahoo mail server.
The BT Techs suggested that I delete the reference to the sub-account on my 'Account' management page so that I could then re-instate the sub-account after 5-12 hours, when it would have been 'properly'
deleted from the yahoo mail server. On trying to re-instate the original sub-account today (after nearly 24 hours) I kept getting the message that I could not do this as the username already existed.
More calls to BT tech support, resulting in an escalated problem, but with the outcome that I will have to wait 110 days before the account is truly 'gone'.
BT/Yahoo do not believe that they can restore the email account, which is frustrating as this account is used for all our business emails, and has been for 18 months now.
I spoke to a really helpful bloke at BT this afternoon/evening who suggested asking about the problem on here, so here is the timeline.
9.35am Mon 23rd - Security window popped up asking
me to verify my login by entering my password. This didn't work (twice on Apple
and once on PC)
Tried to reset my password via the usual security (DOB & place of birth). No luck - was told that my place of birth and DOB did not match those on record! Alarm bells. Tried this three times, just to be
sure.
9.54am Mon 23rd - Called BT broadband help to ask them to nip into account to see, but the stored details were not the true ones.
10.00am onwards - Eventually discovered that my security answer had been changed to 'Compromised' (or a version of this). With the techs help I was able to get into my security check area and correct all details and change the security question and logon password.
BT Tech told me that there was no evidence of my sub-account (despite the fact I could see it listed on my screen along with 8 others).
Because they couldn't find it there was no way to log in to reset the password...
To simplify things for BT I deleted six of the sub accounts I no longer use, leaving only the one in question and one other that is still 'live'
I was then advised to delete the sub account so that I could create it again. (Apparently after 5-12 hours)
End of call
14:05 - Sent test mail to sub account from another email address, and received the usual 'out of office reply'
Account obviously still there
Further, repeated mails across the rest of the day were not bounced back (as they would be if the account had been deleted)
Tuesday 24th - Tried to create 'new' sub account with the same name as my original, now that nearly 24 hours had passed. No joy - username still exists
Further calls to BT and the problem was escalated...to where I am now.
No BT/Yahoo way of restoring the account because it's been deleted, although it will still exist
Have to wait 110 days to re-create, but business critical as 40,000 magazines are printed each month with this address in them.
So...
is there any way to re-create the path to the deleted email account? Or...
is it possible for BT to restore to the username from a backup snapshot from Sunday? Or...
is there any way to set up a remote forwarding protocol despite the fact there is no loger a login?
Any help gratefully received.
Many thanks

Adman wrote:
Yesterday one of my email sub-accounts was compromised and 'deleted' from the yahoo mail server.
The BT Techs suggested that I delete the reference to the sub-account on my 'Account' management page so that I could then re-instate the sub-account after 5-12 hours, when it would have been 'properly'
deleted from the yahoo mail server. On trying to re-instate the original sub-account today (after nearly 24 hours) I kept getting the message that I could not do this as the username already existed.
More calls to BT tech support, resulting in an escalated problem, but with the outcome that I will have to wait 110 days before the account is truly 'gone'.
BT/Yahoo do not believe that they can restore the email account, which is frustrating as this account is used for all our business emails, and has been for 18 months now.
I spoke to a really helpful bloke at BT this afternoon/evening who suggested asking about the problem on here, so here is the timeline.
9.35am Mon 23rd - Security window popped up asking
me to verify my login by entering my password. This didn't work (twice on Apple
and once on PC)
Tried to reset my password via the usual security (DOB & place of birth). No luck - was told that my place of birth and DOB did not match those on record! Alarm bells. Tried this three times, just to be
sure.
9.54am Mon 23rd - Called BT broadband help to ask them to nip into account to see, but the stored details were not the true ones.
10.00am onwards - Eventually discovered that my security answer had been changed to 'Compromised' (or a version of this). With the techs help I was able to get into my security check area and correct all details and change the security question and logon password.
BT Tech told me that there was no evidence of my sub-account (despite the fact I could see it listed on my screen along with 8 others).
Because they couldn't find it there was no way to log in to reset the password...
To simplify things for BT I deleted six of the sub accounts I no longer use, leaving only the one in question and one other that is still 'live'
I was then advised to delete the sub account so that I could create it again. (Apparently after 5-12 hours)
End of call
14:05 - Sent test mail to sub account from another email address, and received the usual 'out of office reply'
Account obviously still there
Further, repeated mails across the rest of the day were not bounced back (as they would be if the account had been deleted)
Tuesday 24th - Tried to create 'new' sub account with the same name as my original, now that nearly 24 hours had passed. No joy - username still exists
Further calls to BT and the problem was escalated...to where I am now.
No BT/Yahoo way of restoring the account because it's been deleted, although it will still exist
Have to wait 110 days to re-create, but business critical as 40,000 magazines are printed each month with this address in them.
So...
is there any way to re-create the path to the deleted email account? Or...
is it possible for BT to restore to the username from a backup snapshot from Sunday? Or...
is there any way to set up a remote forwarding protocol despite the fact there is no loger a login?
Any help gratefully received.
Many thanks
Hi. Welcome to the forums.
A deleted sub account actually goes into a limbo state, and is actually 90 days (or 3 calendar months) before it is actually put back into the "unused" state. Hence any emails sent to this deleted sub account will not bounce, and any forwarding or out of office type settings are still active.
You will not be able to re-create it as is already exists as this limbo state. All emails to it (unless using forwarding) will not be stored on the servers as far as I am aware.
A few years ago now, it was possible to delete a sub account (from the primary, as this controls the accounts) and re-add immediately, but this changed to the 90 day feature.
Unfortunately deleting the sub account was actually the wrong thing to do in this case. As you had already managed to alter the security details and DoB - in fact I always recommend that these are not as expected. For example "My first car" - you can put anything here, not a car, and for DoB - use something that isn't your DoB - any old date will do. As long as these answers are recalled by yourself. With the huge boom in social media sites, these sorts of details are not too hard to find and many folk can fall foul to their accounts being compromised.
Anyway, after altering the details - there was no need to delete the account!, and I'm afraid that the advice was incorrect.
Your best bet is to ask one of the moderators to help. Use the following method :-
Moderation Team Email Address: Please fill out this "contact us" form http://bt.custhelp.com/app/contact_email/c/4951
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

Is there any way to recover ePrinter account email by using a ePrinter e-mail address?

My problem is as follows, I registered my printer onto ePrintCenter and set custom email address to my printer. But, I logged out from the ePrintCenter and sine that time I couldn't login into the ePrintCenter any more as the system says that the e-mail address I set for ePrinterCenter is not used in the system.
So, I have my ePrinter e-mail, is there any way to recover ePrintCenter email address by using the printer email?
Thank you, Agrifert.

Hi Agrifert,
Unfortunately its not possible to retrieve the email address you used to create your ePrintCenter account from the printer's ePrint email address. Are you still unable to log in to your ePrintCenter account? I'll wait to hear back from you before suggesting any further actions.
Best.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

Is there any way to switch my itunes email address?

I need to switch my itunes email address because I no longer have acsess to my old one. Is there any way i can do this while keeping my stuff from that account?

Yes. Go to your account in itunes and simply change the e-mail address associated with your account.
Click the arrow next to your username in itunes.

Is there ANY WAY to contact Google/Gmail directly?

I'm having a problem with my account (gaining access to it) and I really need to speak to someone at Google about it but I can't seem to find a contact email address for them anywhere. A company that is so into web searches can't seem to find the time to put contact information on their site...does anyone here have a email addy for them?
Also while I'm at it, is there any kind of adapter I can buy to that I can use my headphones with my iPhone? The hole is recessed to far in and most headphone connectors won't fit-why did Apple make it like this???

'm having a problem with my account (gaining access to it) and I really need to speak to someone at Google about it but I can't seem to find a contact email address for them anywhere. A company that is so into web searches can't seem to find the time to put contact information on their site...does anyone here have a email addy for them?
Google don't seem to provide much in the way of email support apart from this page http://mail.google.com/support/bin/request.py?contacttype=contactpolicy which "helpfully" doesn't actually give you an email address to contact them.
Also while I'm at it, is there any kind of adapter I can buy to that I can use my headphones with my iPhone? The hole is recessed to far in and most headphone connectors won't fit-why did Apple make it like this???
You can get an adapter from the Apple Store. This is apples own adapter:
http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?mco=MTQ 2MjM&fnode=home/shopiphone/iphone_accessories/cablesdocks&nplm=MA854LL/A
This is a cheaper option from Belkin.
http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?mco=MjI 4Nzc3&fnode=home/shopiphone/iphone_accessories/cablesdocks&nplm=TQ523LL/A

Is there a way to contact apple about terrible service at one of their stores?

I recently spent 3 different days and over 4 hours at an apple store in order to swap a defective product. I was hoping to contact apple in some form to complain about how awful the customer service was at that particular store. I have a lot of apple products and enjoy the often spectacular customer service. However, I want to voice my displeasure about this particular store. I was wondering how I would be able to contact apple about the store.

If you call AppleCare, they can log a complaint about any aspect of Apple's Business in the system for review by senior management. If you log a complaint about service provided at an Apple Retail Store, it will be reviewed by AppleCare Senior Management and forwarded to the appropriate area or regional manager for review... or so I have been told!

Please help! is there any way to contact customer service via email? Have already talked to 25 different reps. Not Kidding!

Duplicate post - please visit:
https://community.verizonwireless.com/thread/809565
Message was edited by: Admin Moderator

yes, I have indeed spoken with 28 different customer service rep.s, today is the 29th. and yes, i do not agree with the answer i am getting. I purchased a new phone in september, it is not functioning, and has not been, "fatal error" per tech support. they have finally sent me a replacement phone, and i received it a day and a half after it was "guaranteed" to arrive. the replacement phone is refurbished, i paid for a new phone, i would simply like to have a new phone to replace it. or a refund to equal the difference in price btw purchasing a new phone vs. used.. i do not think i am being unreasonable, however, there are many people who read and reread policies on the phone. there is no way to contact the same rep. twice, so that one does not have to explain themselves again. no way to email anyone. the worst customer service i have ever dealt with ever.

Is there any way to contact apple thru email??

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