Is there any way to contact support for iphone by email?

I cannot find an answer to my problem. Still cannot assign ringtones (not customs) to contacts for phone.
Only for incoming text.
This is a feature on my phone and only worked I think once when I bought it. After two updates still broken.
I cannot use the phone support option as I currently don't have access to another phone.
Thanks

Thanks for responding Will. Yes I do know how to edit. I have assigned tones to all my contacts for texting and when there is an incoming text the assigned tones all work.
However it won't work for phoning.  It reverts to default.
Have removed any double contacts etc etc. 

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  • Is there any way to contact support by email because I cannot call them by phone and Thanks

    good day all, Is there any way to contact support by email because I cannot call them by phone and Thanks.

    It may vary by location but when I click on the Get Started button in http://www.apple.com/support/contact/ I get the following on the next page.
    Get help where you are.
    Choose a product and we’ll connect you to an expert by phone, chat, email, and more.

  • Is there any way to contact support via email as I cannot receive phone call at the moment . Thanks

    I have forgotten my security questions and cannot purchase apps. My rescue email was entered with an error .me instead of .mw so I can't reset my account. Is there a way to contact support via email ? as I can't receive a call.
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    http://www.apple.com/support/contact/
    would be the place to start

  • Is there any way to contact someone for this probl

    I would like to state there is an error on the page of the Zen Vision.
    It states "GB=,000,000,000"
    That's what you'd _like_ to think.
    It's infact; Gigabyte = 07374824 Bytes.
    Due to my pedantic nature, I'm rather annoyed at the error on the page.

    Maz_Cleo,
    Actually, your measurement is technically incorrect (however the measurement you use is still used in some applications, so it is understandable). See there are two definitions for GigaByte (and Mega, Kilo, and Terra) that have been used, the Binary (in which each level is equal to 2^0 of the lower...so MB is 2^0 (or 024)KB) way and the decimal (in which each level is equal to 0^3 of the lower....so MB is 0^3(or 000)KB) way. Hard dri've and hardware manufacturers tend to use the Decimal definition whereas the binary definition is still found on many operating systems. The usage of the binary measurement is falling out of practice however as "new" terms for the binary measurement are beginning to be used (to avoid this problem of not knowing how much a GB should be).
    The SI standard (which is the measurement used by the IEC, IEEE, and ISO) uses the decimal definition for Kilo which keeps it consistent with other uses (such as in mass and capacity measurements). The SI standard instead suggests using less ambiguous "new" binary prefixes when expressing in binary measurements. These prefixes are:
    kibi - KiB - 2^0
    mebi - MiB - 2^20
    gibi - GiB - 2^30
    tebi - TiB - 2^40
    and so on.
    So the page is correct, and it took the extra step of trying to make the term less ambiguous by defining exactly what definition of Giga it was using.
    For more information on this you can consult the Wikipedia at: http://en.wikipedia.org/wiki/Binary_prefix
    Jeremy

  • Is there any way to contact verizon with a detailed cell phone technical support question?

    Is there any way to contact Verizon with a detailed cell phone technical support question?  I prefer e-mail so as to provide details (like I am trying to provide here).  I have tried in-store personnel (no help at all) and the web chat - they just want to see me more data instead of helping me with my basic problem!
    I CAN NOT GET ANYONE FROM VERIZON TO GIVE ME ANY HELP NOR CAN I FIND A WAY TO FILE A COMPLAINT.  AT THIS POINT I JUST WANT TO DROP MY VERIZON ACCOUNT BUT I'M SURE THAT IT WILL COST ME A SMALL FORTUNE TO GET OUT OF IT.
    Here is my issue:
    Chat transcript removed as required by the Verizon Wireless Terms of Service
    BELOW IS A SCREEN COPY FROM REDDIT ABOUT SOMEONE WITH THE SAME PROBLEM WITH A VERIZON CELL PHONE
    So last night my RAZR MAXX HD did something totally bewildering by spontaneously downloading 2.6 GB of data over the course of ~ 3 hours. Fortunately I was able to catch this problem before it ended up being really expensive, but I still exceeded my 2 GB data plan by 600MB.
    The Culprits:
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    Android OS: 0 MB foreground / 1.18 GB background
    Several unnamed applications: ~ 350 MB
    Screenshots:
    The massive data spike
    Android OS data usage
    Reddit News Free data usage
    Weird unnamed processes
    Detailed timeline:
    5:12 PM: Incident begins according to VZW data usage website (2.60410 GB used). This is around the last time that I used my phone at the laundromat before getting dinner and watching Game of Thrones.
    8:04 PM: 50% of data allowance used (txt msg)
    8:31 PM: 75% of data allowance used (txt msg)
    8:58 PM: 90% of data allowance used (txt msg)
    9:13 PM: 100% of data allowance used (txt msg)
    10:05 PM: Got the text messages and immediately put the phone into airplane mode
    10:30 PM: Took screenshots
    10:45 PM: Enabled wifi, installed Kaspersky premium. Scan returned no threats.
    11:00 PM: Left phone in airplane mode, went to sleep.
    The questions:
    What was the root cause of this issue? Did Reddit News freak out as a result of an esoteric bug or was my phone hacked?
    If this was a simple Reddit News bug, then why was the Android OS also trying to use such a massive amount of background data?
    What the hell are these unnamed numeric applications? I've inspected my process history and this is the first time they have ever attempted to use data.
    I'm pretty sure that I can explain this situation to Verizon and get out of having to pay additional data usage fees, but I would like to know more about the problem before I get in touch with them.
    all 13 comments
    best 
    [–]omgmrjmako/PA, deb/Carbon 3 points 1 year ago*
    All I can think is your phone may have background downloaded an OTA update, and you'd then be prompted with something like, "As update to your Android system has been downloaded, would you like to install it now?"
    I do find it very odd that the update would be 2.6GB. As a rough base, the CyanogenMod 10.1 firmware for your device is well under 200MB, so unless Verizon has a ****-ton of bloatware in the update, or it had to attempt to download multiple times for some reason, it may be a stretch.
    But doing a little homework, it looks like the Verizon Razr Maxx was updated to 4.1 in late March. Maybe they're still rolling it out in waves? Have you gotten the update yet?
    Edit: Aaaand I just noticed you appear to be running an AOSP-based ROM, which totally rules out a carrier update being sent out.
    Edit2: If you want to live dangerously, you could try running:
    #kill -9 12289
    That 12289 is the PID listed in your screenshot. But don't run that without fulling understanding the kill command.
    The ps command could also be of use, but probably not.
    permalink
    [–]lechnito[S] 2 points 1 year ago
    I can confirm that the phone is currently at 4.1.2 and that I wasn't prompted for an OTA update.The fact that both the Android OS and Reddit News processes were simultaneously using an extremely large amount of data is unlikely to be a coincidence... 
    permalink
    parent
    [–]omgmrjmako/PA, deb/Carbon 3 points 1 year ago
    That is very curious that the spikes happened at the same time.I'm curious. It may have put at least some of that 2.6GB somewhere. You could use a data visualizer tool to see if you can find it, which may lead to more clues. 
    permalink
    parent
    [–]lechnito[S] 2 points 1 year ago
    The largest directories are:
    DCIM: Normal looking photos (90,825 KB)
    Android: Primarily map cache data (64,846 KB)
    If it was downloading content then it did not significantly save content to storage. It's not like I have anything particularly sensitive on the phone, but the idea that it was uploading a snapshot of my data definitely makes me uncomfortable.
    permalink
    parent
    [–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
    Yup, Digital Camera IMages and videos.Somewhere in /sdcard/Android would be my guess as to where a mysterious file would be downloaded, but if it's only 64MB, and mostly map data, I'd safely rule it out.I'm sorry, but I'm stumped here.Edit: I should mention I don't think this is malware, because unless a malicious app gained superuser access, any data it used would show under it's own apk in the data usage list, not Android OS. 
    permalink
    parent
    [–]mistrbrownstone 0 points 1 year ago
    DCIM: Normal looking photos (90,825 KB)
    Was it trying to auto-upload pictures or video to G+?I ******* hate that.
    permalink
    parent
    [–]lechnito[S] 1 point 1 year ago
    Although I'm not really up to speed with the Android platform, I come from a UNIX background so I feel comfortable running commands. How do I pull up a bash terminal? Do I need to root the phone first? 
    permalink
    parent
    [–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
    There's a number of terminal emulators in the Play Store that work well. You don't need a rooted phone to get to the shell as your user, but any privileged command won't execute unless you can grant it permission from the Superuser app that is installed when you root the device. So you could probably do a ps -e, but not a kill -9. 
    permalink
    parent
    [–]lechnito[S] 1 point 1 year ago
    Got it. I downloaded a terminal emulator but unfortunately those processes no longer exist.Does Android keep a generic log of system level events like /var/log/syslog? 
    permalink
    parent
    [–]omgmrjmako/PA, deb/Carbon 2 points 1 year ago
    I don't think so, and I know you'd need superuser permission to read most of the files in /var/log anyway. I'm not super familiar with how Android does its logging, but I do know that the two files of interest are the logcat and dmesg. 
    permalink
    parent
    [–]sh0nuff 1 point 1 year ago
    Want to mention here that using your settings to set your data cap (set it on your billing day), then you won't go over again.Those text messages are really unhelpful, as they send out well after the data has been used. Chances are good you hit close to the 2GB mark before you received the bulk of the messages. 
    permalink
    [–]kindofabuzz -4 points 1 year ago
    Quit installing pirated apps. 
    permalink
    [–]lechnito[S] 1 point 1 year ago
    That's definitely not the case here; both my PC and and Android phone are free from pirated apps.

    You used the data.  Verizon can not see what it was sued for.  However your phone can see whats apps used the data.  go to settings-data usage- there will be a place that says data usage cycle.  line the dates up with your cycle.  then there will be a bar graph below that   extend bother white bars one all the way to the left and one all the way to the right.  after those are extended below that will be a list of apps,  there should be one that used over 2 gb and that will show you what app used that data in her purse

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