Is there any way to reset your security questions?

The only responses that i am recieving are to get an email to your rescue email, however i dont have one and i cant do anything with my account

1. See my User Tip for some help: Some Solutions for Resetting
    Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for
        support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

Similar Messages

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    i am having problems with itunes. i just put a 15$ card on my account and now it will not let me buy anything because i dont remember the securtiy questions. i am verry unhappy about this due to the fact that i can not contact customer service any other way then email that takes about 2 days to get a response. any suggestions?

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Trying to make a purchase form the apple store and I keep being asked to answer my security questions. I don't remember what the answers are. Is there a way to reset your security questions or get the answers to the current ones?

    I have been trying to make a purchase from the apple store and I keep being asked to answer my security questions. I don't remember what my answers are. Is there a way to reset your questions or find out the answers to your old ones?

    Yes, go to the AppleID FAQ for how to reset the questions.

  • I forgot the aIs there any way to change my security questions?

    I forgot the answers to my security questions and now itunes is asking me for them to buy more songs. Is there any way I can change them? Help me please!

    This may help
    https://discussions.apple.com/docs/DOC-4551

  • Is there a way to change your security questions if you forgot them?

    I have the iPod Touch 4th generation and I recently got a iTunes gift card and I enerted the code and now I have money on my account. But, when I go to but a song, it tells me I have never purchased any thing on my iPod (which I have purchased stuff on there before) or any computer that I do it on. When it tells me that, it gives me the security questions that I forgot. Can I change them with out having to enter them? Is there a way I can get the answers sent to my e-mail? Answers are much appriciated!

    1. No, you can't, except as noted below.
    2. Only if you've previously set up a rescue email address. If not, see #3.
    3. You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94230)

  • Any way to reset my Security Questions without having to contact Apple via phone?

    I forgot my security questions and could not make any purchases since app store asked me those question everytime I tried to buy something. I realise that Apple provides a excellent customer servise allowing users to leave their phone numbers online and having someone to call back. However, I am now out of United States, and the form does not accecpt international phone numbers.  I am wondering if there is other way I can contact Apple and sort this out.
    Joseph

    Click here and fill out the form.
    (94727)

  • Is there a way to reset the security questions on my apple ID

    i wanted to purchase an item in one of my apps and since i had just gotten a new iphone 5, a message said since this was the first time buying somthing on this device i had to answer the security questions and for the life of me i cannot remember the correct answers and my account was locked 3 time already from me guessing incorrectly

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • Is their any way too reset your Secuity Questions without contacting apple through Calling?

    Please help, I've forgotten my Security Question Answers and this has become a problem...

    Probably not; you need to have Apple verify your identity to address this. If desired, click here and fill out the form.
    (114495)

  • What is the simplest way to reset my security questions? I'm using a new device and simply cannot remember answers to security questions set years ago!

    iis there any way I can avoid security questions? These were set years ago. Answers were probably ambiguous. Now I'm using a new device and being asked security questions the answers to which I can't remember.

    Reset Security Questions
    http://support.apple.com/kb/ht5312
    If you still have problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • Is there a way to reset Apple Id questions without calling customer support?

    So the questions asked for my security questions are definitely ones i never answered (i write everything down) and i have tried entering asnwers so many times that I'm completely locked out from even getting a chance to answer the security questions.  I was wondering if there is a way to reset your Security questions without having to call apple support

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 i am in Iraq right now and i cannot make any schedule for having a call with your support team , however, i forgot the answer for security questions , and also previously i have not summited a rescue Email address is there any way to reset my accou

    i am in Iraq right now and i cannot make any schedule for having a call with your support team , however, i forgot the answer for security questions , and also previously i have not summited a rescue Email address is there any way to reset my account?

    Please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
    As to whether you can work with Apple via email on this issue I can't say for sure, but you can contact them via this web page:
    http://www.apple.com/support/appleid/contact/
    and see if they can help. It's mostly going to be an issue of you being able to prove to them that you are the account owner.
    Regards.

  • Is there any way to reset security questions without a vocal contact with Apple?

    Yesterday I've tried to buy a song from iTunes, and it's surprised me that I've been ask to answer some security questions I have made long time ago and unfortunately I can't recall the answers of these security questions, I've tried to reset the security question by this site applied.apple.com and the reset link is not appearing under the answer box!!
    Is there any way to reset security questions without making a vocal contact with Apple ?
    Best Regards,

    Click here and ask. If they say that there isn’t, and they probably will, accept that.
    (122113)

  • TS3988 forgot security questions is there any way to reset?

    I forgot security questions is there any way to reset?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (88222)

  • I don't remember my security questions. Is there any way to reset them?

    Please! Someone help me out! I am about to go insane and am very upset with Apple right now.
    Or if anyone knows how I can get the answers to my questions, that'd be great too.
                           Sorry, but I just want to buy a song! I shouldn't have to go through all this!
                                                                                 -SarahCate

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (114356)

  • I forgot the password to a pages-document, is there any way to reset the document?

    I forgot the password to a pages-document, is there any way to reset the document?
    Thank You

    No, Apple can't help.  Just connect the iPod to your computer and restore via iTunes. If necessary, place the iPod in recovery mode.  For that mode see:
    http://support.apple.com/kb/HT1808

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