Is there any way to talk to a person instead of digging through forums?

I bought this several months ago in the middle of a move. My I don't even know enough to articulate what is wrong. Very frustrated with the customer service. I may need to uninstall and reinstall.  So frustrated...

I don't even know enough to articulate what is wrong.
Since you've gone to the effort of posting here, how about trying to post the symptoms and giving us a few clues?

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     Clicking the "Kudos Star" to the left is a great way to say thanks!
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    Rules of Participation

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    <Personal Information Removed by Host>

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