Is there anyone else having a major probblem with excessive data usage with the iPhone 5??
My wife and I are on a shared 4GB data plan, she has the Galaxy Note 2 and I have the iPhone 5, she's on her phone way more than I am, but I am using waaay more data than she is, double to be exact. She sends pictures all the time and all of that, I do not, but yet I am still using more data. I have cut off everything from using my cellular data except, facebook, twitter, instagram, and Onavo Count, I have deleted iClouds from my phone, my location is turned off, but yet I am still using a lot of data.. I was wondering, is this issue because of Verizon, or is it because of the iPhone 5? My boss has a iPhone 5 through AT&T and she's not using as much data as I am either and I am pretty sure she's on her phone more than I am as well and do not have half of everything I got not using cellular data cut off.. I been with Verizon since Feb. 2012 and I have always had this problem with data while my wife is using barely 1G a month, I am using almost 2G every month. I am not complaining, I just want to know if anyone else is experiencing the same thing and if so what kind of solutions have you found? Thanks in advance! I hope I hear from someone... preferably a Verizon representative.
Thank you for your response. I do not stream music or videos, I do not
FaceTime, my apps are not automatically updating when using wifi, I
manually update them so they do not use cellular date either. Yes I have
been able to view my data sessions, and honestly its not adding up. This
morning it said my phone used over 90,000 kilobytes and I do not know how.
I am positive my wife uses her phone more than I do but yet I am using more
data.. I've been to the Verizon store and they have not be able to help me
at all, I really like the coverage I get from Verizon but my confusion on
why my phone is using so much data may cause me to switch providers and I
really do not want to, I just really want to get to the bottom of this
situation. I can't even enjoy my phone because I have cut mainly everything
off. Location is cut off, I've deleted iTunes off my phone, I got mainly
all my applications to only be accessed through wife for when I get home. I
cut off my cellular data as soon as I get home because I am under wife when
I am home. My wife do not have to do anything of what I've just mentioned
but yet I am still using more data than she. Is my phone defected,
something has to be wrong here. Please I will really appreciate it if you
or anyone can help me figure what is going on. Please, thank you!
Sent from my iPhone
On Nov 8, 2013, at 12:55 PM, Verizon Wireless Customer Support <
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