Is there anyway to refresh a program without uninstalling the entire thing?

I have been playing The Tribez for awhile and when trying to purchase credits, my game froze. It eventually changed over and now I am stuck with a "unable to complete purchase" message that won't go away. The game still moves in the background, but I can't get rid of the message in the middle of the screen. I really don't want to start all over again and likely won't if there is no solution. I did contact the company who told me to try closing the app, doing the double tap to get the running apps and then close them down and restart... Did not work. Does anybody have any other suggestions?

Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
Note: You will not lose any data.

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