Is there aproblem with the settings app measuring cell data usage incorrectly?

My Settings app in my iPad (3rd gen) under General>Usage>Cellular Usage is telling me I have used 10.2 TB received and 713 GB sent. The Cellular Network Data>Usage had been only 240MB in received data just two days before. I had not used the iPad in two days. It was sleeping and not shut off. My battery level also had only changed a few percent. My Verizon account is still showing the correct 240 MB received. Is it possible for the iPad to continuously access cellular data while asleep? Could this be a problem with the Settings app? Could this be from location services? I had the Map open, but it had been closed. It was still showing in the background apps witht a double touch of the start button.

Thanks SergZak. My iPad has only been active for about two weeks. I don't see how it could have accumulated such an astronomically high number. I found one other thread from April that showed the same problem with  a number of other users (New iPad shows incorrect cellular data usage statistics?). I am hoping that Apple is aware of this and working on a correction. Although upon checking my Verizon account the numbers were accurate to true usage, I am concerned that incorrect accumulation of statistics could lead to overcharges. If I had actually used 10 TB (10,000 GB) of data at $10 per GB over my allotmet of 2 GB, I would have owed Verizon $98,000.

Similar Messages

  • Is there aproblem with the lightning connector on the iPhone 5

    Is there a problem with the lightning port on the iPhone 5

    I would like to know as well.  My iPhone5 has informed me that the cable is not approved (but both the cable and power adaptor came with the iPhone5 itself) and it often just fails to charge the phone at all

  • Why would the settings app use cellular data

    when i go into settings and can choose what apps use cellular data, 'settings' is a choice and in fact has used 99.4 kb of data. anyone know why? thanks.

    trying one more time to get an answer for this.

  • What is the best app for managing data usage on an iPhone 4S?

    What app are most of you using to manage your data usage on an iPhone 4S.

    Assuming that DonXX means 'monitor' rather than 'manage', my experience may be of relevance.
    I have a data usage problem with my iPhone 4. It started for me when I 'upgraded' to ioS 6. This may or may not be a coincidence. I went from an average monthly data usage of 150MB/month (a 2 year average) to 8.1 GB up/download in 28 days. To try and track down which app is The Ravenous Bugblatter Beast of Traal, I've just installed the Onavo Count app. This claims to monitor the data usage of each app. My sights at the moment are on Skype. I only use iCloud for Calendar syncing.

  • Why is there a java enable function in the settings app if java ia not supported by ipad2?

    Why is there a java enable function in the settings app of the ipad2, ios5, when java is not supported by ios5 on the ipad2?  The adds say that java neo, I think that is what it is supposed to be called, was supposedly introduced into the ios5 format to deal with this?

    If you're looking in the settings for Safari, that's JavaScript, which despite the similarity in names is completely different from Java. Java is not, never has been, and all indications are never will be supported in iOS. I have no idea what "java neo" might be, but I've never seen Java mentioned in any way in any of Apple's iPad ads.
    Regards.

  • Under the settings app there's the general column and under the accessibility section the is a setting called black over white does that drain your battery any more than the normal setting

    Under the settings app there's the general column and under the accessibility section the is a setting called black over white does that drain your battery any more than the normal setting

    Wow. I have not seen that question nor a discussion. I agree with James. I don't think it will, and if the power drain is different, maybe it'll be less and not more.
    With a 10 hour battery, you have plenty of time to test it and see. If the battery depletes fast, just go back to the other way.
    If you do try it, let us know what you discover.
    Thanks ! !

  • Are there any free apps with the same app iPhoto?

    Are there any free apps with the same app iPhoto?

    Do you want to get iPhoto for free, or are you looking for supplemental apps that are working well with iPhoto?
    I do not know of any free third party replacement for iPhoto. For add-ons browse the Store - there are some nice camera apps, image editors,  and panorama stitchers, some are free (cam wow, pic collage, Photo splash, pixlr-o-matic).

  • Is there a way to open the settings app from an air app on both iOS and android?

    Since you can't change the notifications settings within the app, is there a way to simply open the settings app from an air app? like a link or something like that?

    Even on iOS this has only recently been added by Apple for iOS 8 only using the line:
    [[UIApplication sharedApplication] openURL:[NSURL URLWithString:UIApplicationOpenSettingsURLString]];
    So you would have to wrap this in an ANE and then again, only for iOS and only call it in iOS 8+

  • How do I turn off Private Browsing in Safari when there is no choice in the Settings app?

    How do I turn off Private Browsing in Safari when there is no choice in the Settings app?

    To turn on private browsing, tap Safari, then tap in the lower-right corner. Tap Private to turn private browsing on.
    Note: If you're using an iPad, tap , then Private.
    Tap again > turn off private.
    http://support.apple.com/kb/ht1677

  • Yesterday, when I brought my laptop back from sleep, I tried to check my e-mail with the Mail app like I always do. But there was the lightning bolt sign next to the inbox, and the pop-up asked me to input my password, which didn't work. It says mail.mac.

    Yesterday, when I brought my laptop back from sleep, I tried to check my e-mail with the Mail app like I always do. But there was the lightning bolt sign next to the inbox, and the pop-up asked me to input my password, which didn't work. It says mail.mac.com has rejected my password. The password is correct (I'm able to check my e-mail through my browser at me.com), but for some reason Mail keeps on rejecting it. I usually don't have to input my password at all in Mail. Any clue how to fix this? I haven't changed anything at all on my laptop.

    I did change my apple ID password though...

  • As of 3/30 when using the App for Facebook, when I log off of Facebook, it keeps me permanently logged into Facebook. If I use Safari to log into Facebook, I have no problem logging off. Is there a problem with the Facebook App??

    As of 3/30/13, when logging off of Facebook using the Facebook App, it will not log me out. It is now permanently keeping me logged in. No problem logging off of Facebook when I do not use the App. Is there anyone that can tell me why this is happening and what I need to do to Logout of Facebook. I like using the App for Facebook but I also want to be able to log off, I do not like to stay logged in.  Is there something different with the latest Apple software I downloaded a couple of weeks ago, IOS 6.1.3?

    it also could be something different, if you try google hangounts. change password and log out it still recieves notifications. its how apples handles the "channel" notification system for apps that recieve notifications or do backroung sync, and im sure at some point that security hole will be a hijack point.  i think its called XO auth. and is why it can maintain session even after an apperant logout
    if you go to the app and it shows you have logged out but are still recieving notifications then that is evidence of the bug.
    also look and find the option for "keep me logged in" i remember in the past that would allow a autologin after logout. also if the app does NOT save the logout status correctly in its "memory" the above refereced system will auto login you with the XO app authentication.
    if there really is no keep me logged in option. then what crh24 said, they designed it delibertly to keep you logged in. though i never remember a problem on my ios 6,. are you on ios 7, bunny hop?

  • There is a problem with the phone app. When I want to call somebody the phone screen come too late. This will cause a problem if I call the wrong number

    There is a problem with the phone app. When I want to call somebody the phone screen come too late. This will cause a problem if I call the wrong number.  Apple please please please fix it as soon as possible and also check why the phone is always restart. I prefer to let us use the iOS 7 until you finished from the IOS 8 because Ios 8 still under construction  there is a tones problems in the system.  And this Will cause undirect problem for the iPhone 6

    There is no apple here in this user to user technical forum.
    Do this Use iTunes to restore your iOS device to factory settings

  • Help- 5 yr old messed with the settings and now App world will not open....

    My lovely daughter decided to mess with the settings. Not being able to read- she just did a bunch of touching pictures... JOY... now when I go to open App WOrld it tells me "Blackberry App works is not currently available in your country". We are in America, and the other PLaybook in the house still functions as per normal.
    Any ideas what my 5 yr  old pressed????

    If you backed the Playbook up on your PC using the Desktop Manager software, you should be able to easily restore it.
    You can also do a wipe on it, and then re-initilaize it back to its birthday.
    Wipe The Playbook System:
    http://crackberry.com/how-wipe-os-blackberry-playb​ook
    Jerry G.
    Jerry G.

  • Can anyone help with the new App Store app? It keeps telling me that there is an unknown error even though I can access my account information, thanks.

    Any idea why upgrading to 5 should cause problems with App Store app. Can I delete it and download it again.  How might I do this.

    I had an unknown error problem with the Mac App Store, and this is how I fixed:
    (1) Inside Mac App Store select 'Debug' menu from top menu bar
    (2) Select "Show download folder ...'  from drop down menu
    (3) It will then take you to the folder in Finder
    (4) Press Cmd + I while on highlighted folder to Get Info (or choose 'Get Info' from right-click menu)
    (5) Under sharing and permissions click on the padlock to enter admin password and make changes
    (6) Now press the plus "+" sign and from the dialogue box add the Administrators (admin) group
    (7) When returned to the Get Info box, under sharing and permissions select 'Read and Write' as the option next to the admin group
    (8) Close the Mac App Store app, then re-open it. Now try downloading apps. It worked for me.
    (note: I'm finding I have to lock and unlock a couple of times with Lion before it lets me change some permissions, so if unresponsive first time try locking again then unlocking)

  • Problems with the photo app

    so recently, a day after updating to IOS 5, i was using my camera to take pictures at an event. i was using the camera from the lock screen and snapping with the up button. well as i was taking pics i would look at the pic, as one normally would. after i took the picture, the photo was perfectly clear no problem i was happy with my photos. about an hour later when i went in to view the pics, my camera roll was all glitchy. When i would scroll up or down there was a huge lag. looking through the albums, there were whole rows of blacked out squares where my pics should be. it looked like the pics had gotten corrupt. the biggest problem is when i clicked a picture to view it, it was super blurry. As i mentioned previously, the pictures were clear. normally you select a picture, and you have that second where the app refines the pictures. My phone/app was no longer refining the pictures so they were just blurry. so i restarted the phone hoping that would fix the problem. nope. i restored it to factory settings nothing.
    some other symptoms include, not being able to attach a photo, either to messages, email, or facebook. when i click a photo and delete it, if i select another photo it will display the pic i just deleted. sometimes when i select photos the photo app will just crash and take me back to the home screen. my diagnoses is that my pictures have somehow managed to corrupt the photos app, but i am really not an expert. also if i try to back up my photos, from either iphoto or itunes there are no pictures at all to select.
    i have called apple, they are giving me a replacement. but, hopefully this helps other people because i did not see anything out there related to my problem. i hope the next ios update can fix this issue, if it is one.

    I apologize for not replying earlier after i went to the apple store. but i will explain what the apple rep did.
    first off, i recommend trying several things before you wipe your iphone.
    1.The obvious, reboot your phone by holding the home button. If that does not work then...
    2. Backup your phone, then do a restore from backup. If that doesn't work then...
    3. This is where it gets tricky, my dilemma is that i had taken pictures that i didn't want to lose. Keeping the pictures on my phone was the most important thing to me so i tried a couple different things. In my original post, i mentioned that i could not attach pictures to a message to email them to myself. Otherwise, I would have emailed all 100 pictures to myself, no matter how long it took. There are several Extractor programs out there but they are a bit pricey, in my opinion. The one i used was called "Photo Transfer App". You can find this app on the app store, it costs 2.99, but its an awesome little app. It is worth the money. So if you dont care about anything on your phone, if you dont mind losing all your data, eg. notes, music, or photos, then in the next step you will restore your phone as a new phone. All the above steps were my own way to try to troubleshoot the problem.
    So at the apple store heres what they did...
    First, I showed the girl all the problems i described above. after doing all the steps above, she was like this looks like a real problem. I told her it happened after i updated to ios 5. she said its not the ios, she has seen it on the iphone 3. but i kind of doubt that, because i have not seen anything like this in any forum. but anyways....
    To save my photos she recomended i email them to myself, the Internet at the store was not that quick because
    of all the devices connected so she said i should do it from home.
    but the steps to email (i did not try this method):
    -click photos>click the 'select photos' button (looks like a square with a right facing arrow located at the bottom left corner.)>select any photo you want to email-click share-then select email.
    I had explained that i had already backed up my photos so we continued...she asked me several times are you sure you saved everything. She continued to emphasize that all my data would be lost when we restore as a new phone. i said no problem, i can do without the things i have on my phone. keep in mind when we tried to restore from backup i was having the same problems, so we decided the back up was also corrupt and was no longer useful.
    To restore as a new phone. the lady said this is one of the cool things on ios 5. i'm not sure if you have to be connected to wifi, but i would think you should be connected just to be safe.
    -click settings>general>reset>then click 'erase all content and settings'. this will delete everything. Make sure you select the restore as a new phone.
    this has fixed the problem for me, i have not had anymore problems. The apple rep said that she thinks either something dealing with the photos app or one of my photos has corrupted the hardware.

Maybe you are looking for