Is there in fact anyone actually out there to respond to questions?

I need some help with a Camera RAW issue that is really confusing me  this is for CS6,  it is a new problem I have never had and has suddenly appeared RAW is defalut sizing my files for saving down from the original output of the camera without the ability to change this back to original files size why is this?  How do I fix it?  Can anyone help with this?  this forum sucks I have typed this 3 times with zero response  Adobe custome service is a joke!!!

danpbphoto wrote:
I must agree to some extent "sto7m". It is "hit or miss" sometimes here.
I have had a question up for 3-4 days with no response. I thought it was a relatively simple question to answer for most, especially from the Adobe employees and top community responders.
I just can't find the answer anywhere! And yes it could be I am not looking in the correct place but then that is why this and other "Help" forums exist.I am 67 yrs old and have an excuse!
Dan
JJ has your answer.
Timing is important.  If your question gets too far down the first page, it can easily go unanswered.  I tend to start at the top and work down, and if a persistent poster keeps answering questions quickly, you can get stuck at the top of the page until you feel the need to go and get some work done.
Subject lines are also important.  Depending on mood, I might or might not look at a thread that has a boring subject line.  We are mostly just users here after all, giving some time in the hope of finding interesting questions, and maybe learning a trick or two on the way.
Content is the most important thing.  Sometimes you can just tell that a poster is going to be relentlessly clueless and hard work, and I never respond when I get that feeling.
It is also OK to bump your thread if it gets too far down the first page, or on to the second page without an answer, but don't get arsey when doing so.  Take note of who is responding when timing a bump.
So what is the problem you are not getting answered?  Start a new thread, and link to it here.
[EDIT]  I'll also add that there are one or two weird responders here just lately giving irelevant answers, and being just plain strange.  It's best to ignore those posts and not get into an exchange with them.  Goodness knows what they are about.
Good luck.

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