Is there not a 1800 tech support for nano?

I'm very frustrated with my nano. First of all, it came with no instructions. I am not very computer literate, but it has been flashing do not disconnect for about 30 minutes now and I know that's a problem. i need a number to call so I can talk to a live person and troubleshoot. thank you

Jennifer -
There should have been a printed quick start guide in the package. Beyond the quick start there is complete documentation for the Nano on the installation CD, in a folder called User Guides and Information and then one more folder below that is the language that the documentation is printed in. Difficult to include complete printed documentation in 14 different languages.
As for your second question, information on how to contact Apple directly is located at http://www.apple.com/contact/
BUT you may want to troubleshoot you issue here first. On some occasions my iPods will do the same behavior you describe.... Try closing iTunes and reopen it, if after the update process is complete it still shows "Do not disconnect", locate your iPod in the left hand column of iTunes, if it is displayed then click on the eject icon to the right of your iPod's name. Hopefully this will eject the iPod and have the Do Not Disconnect warning disappear.
Best Regards-
Randy

Similar Messages

I have been a customer with Verizon, since 1996. Recently, my husband has been added onto my account. We have both been experience drop calls. My husband contact Tech support for over 2 weeks. We were pretty upset to be paying a lot of money for a service

I have been a customer with Verizon, since 1996. Recently, my husband has been added onto my account. We have both been experience drop calls. My husband contact Tech support for over 2 weeks. We were pretty upset to be paying a lot of money for a service that didn't work. Verizon advised us that would upgrade both of our phones (to see if that solved the problem). Ok...this is where Verizon has forgotten customer service rules. He order 2 phone...one for himself, one for me. 1st the wrong address on the package..Fedex couldn't deliver...2nd...missing condo number Fedex couldn't deliver again...(2nd call to Verizon)...3rd package was finally deliver with 1 phone...missing my phone. Contacted verizon rep...reorder my phone again..but sorry we cannot give the same price as quoted on 21April...even though...its our mistake...Ok...Ok..what a surprise..but we can do this...after 65 minutes...found a price that was a little bit more...fine...just order the phone....I reordered phone on 28April...on the April 29...no email..so I can Verizon for the 4times in a few days..sorry your order was delay due to our Fraud dept. OK...talked to fraud dept...ok..account is good..will release phone and ship. OK...Next day, no email with deliver confimation. Contact Verizon 5 times now...sorry..your order was cancelled...YES...cancelled again...2nd time now...but we can reorder...OK...sorry but we cannot honor that price that was quoted..really...agent messed up...again...but we can do this for you....I don't understand...your mistake...ALL the times...
Strange ...how my order gets cancelled twice by Verizon's mistake....yet you cannot honor prices that your agents quoted!!!
I didn't reorder the phone....I cannot in good faith same with a company that does not stand behind their own mistakes...and worse...they make the poor customer pay for it...
I will not be renewing my contact...its time to Cricket Wirless...which my sister-in-law loves for half the cost....

I hope that you aren't complaining about dropped calls INSIDE your condo because no amount of switching or upgrading devices will solve that.
VZW will not guarantee service inside of any structure. There are just too many factors. If the problem is inside then you might want to look at one of the following:
1.) Network Extender (may cause issues for others in a condo or apartment style setting)
2.) A Google Voice Number (Free with a Gmail email address), downloading Google Hangouts Dialer and forwarding your calls to the GVN so that you can make and receive calls over Wi-Fi.

I downloaded the i07. My id had changed a year ago and I forgot my password and my answer to the security question was not accepted. Tech support say nothing that can be done. I can no longer access my iphone. Any suggestions

I downloaded the i07. My id had changed a year ago and I forgot my password and my answer to the security question was not accepted. Tech support say nothing that can be done. I can no longer access my iphone. Any suggestions

I believe part of the recovery process is you get an e-mail allowing you to reset questions. If that e-mail isn't correct either because your son set it up then you really have no option but to ask Apple again. They are getting strict abotu security and given the number of "My iTunes account got hacked" posts here I can guess why. They have no way of knowing you really are the owner of the account. It's like me going to a policeman and saying, "See that car over there? That is mine, can you open the door for me?" and the police opening it on that basis alone.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix.

Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.

Is this itunes on the iPad or on my computer? Thank you for the reply.

BUG! Not system locale Filenames support for 32-bit applications error in Windows 8.1 x64 and other microssoft x64 OS-s.

BUG! Not system locale Filenames support for 32-bit applications error in Windows 8.1 x64.
All Windows x64 (XP,2003,2007,Vista,7,8) have no support for not system locale filenames|foldernames for all 32-bit applications. I think it is BUG!
For example, it is possible to read files|folders with French or Chinese in English locale windows installed, rename it, but it is not possible open it, edit or delete. (ERRORS: File not found OR Unknown format)
With using 64-bit programs no such problems. How does it works and how can I fix this? Is it problem with encoding in translating kernel instructions for 32-bit apps in x64 Windows OS's? Whether there are
solutions to this problem OR some hacks|fixes?

Hi,
Have you installed the language package for French or Chinese?
If no, please download the language package and install them.
To download language package, please click the link below,
http://windows.microsoft.com/en-US/windows/language-packs#lptabs=win7
Best Regards.
Steven Lee
TechNet Community Support

HT201070 there is no camera raw support for Leaf Aptus-II 8? I need to be able to read MOS files

there is no camera raw support for Leaf Aptus-II 8? I need to be able to read MOS files

OS X Mountain Lion: Supported digital camera RAW formats seems to indicate that you are correct.
Are you are trying to provide Apple - Aperture - Feedback or Apple - iPhoto - Feedback?
If so, use you can send direct feedback via the above link(s). You will not likely get a direct response, but you can be certain that the responsible Apple people will see your input for consideration in future product development.
If you seek a solution rather than to offer feedback, or until Apple supports your needs within the Mac OS, check whether Mamiya's Leaf RAW converter 1.2.6 for Mac meets your needs.
Message was edited by: EZ Jim
Mac OSX 10.8.4

Tech Support for Quicktime?

Is there a tech support for Quicktime? I need to fix my problem, or figure out how to disable quicktime. It's really causing a problem for me.

You could uninstall QT7 and re-download QT 6.5.2. I had to do that to keep watching Cisco IP-TV content in a stand-alone player.
PowerBook G4 15" 1.5GHz Mac OS X (10.3.8) My screen reader came with a free computer!

Satellite A300-20Q not listed on tech support page

Satellite A300-20Q not listed on tech support page. I can see 20P, 20R, but not 20Q. Even an automatic model detector can not find it in a database. Please fix this mistake.

Hi
I have no idea what pages or database you are meaning but the Satellite A300-20Q is not available in every country!
This model has been released for Russia market.
Other Sat A300-xxx models are avaialbel on other European/middle east countries.
Greets

HT204266 My iPad (version 1, IOS 5.1) has quit connecting with the store. I am unable to update or buy any app. I did a reboot and a reset with deleting the data. I can not find anything in support for this problem. Any help will be appreciated.

My iPad (version 1, IOS 5.1) has quit connecting with the store. I am unable to update or buy any app. I did a reboot and a reset with deleting the data. I can not find anything in support for this problem. Any help will be appreciated.

My iPad (version 1, IOS 5.1) has quit connecting with the store. I am unable to update or buy any app. I did a reboot and a reset with deleting the data. I can not find anything in support for this problem. Any help will be appreciated.

Is there a web based tech support?

Is there a web based tech support, or is the disscussion forum it? I need a tech to tell me why there is static in my burned itunes cds.I don't think I am the only one and we are all stumped.

"*Is there a web based tech support, or is the disscussion forum it?*", asked the user in the support forums.
*why there is static in my burned itunes cds*
Set your burn speed to a lower setting (iTunes prefs -> Advanced - Burning).
Also, make sure you CD/DVD burner firmware is up to date.

Tech Support for Captivate?

Did Adobe discontinue tech support for captivate? I can't seem to initiate a tech support session anymore??

Sorry but this is a user forum, hope someone from the staff pops in.

Is there any tech support for Neo4 products?

One of the reasons I'm watching this forum is to see what kinds of problems I might end up with my Neo4 Platinum since I found out that MSI support of their products kinda sucks (not to say any other any other OEM is any better) This system I just built started out with a MSI X800 Pro PCIe (thought I wouldn't have any compatability problems since both were MSI products) that ended up being sent back because of a bad GPU. It did install ok but had garbage on the boot screen and wouldn't run any 3d programs. I tried to update the Bios on it and liveupdate wouldn't recognize it for bios update or driver updates. When I called tech support on it I was informed that none of the MSI X800 Pro PCIe cards are recognized as MSI products. I also asked why liveupdate does not show any driver updates for the motherboard drivers (I also have a KT6V that shows all the MB driver updates even when they have been updated) and I was informed that none of the new motherboards will show driver updates if they are current on the board. Problem is that my realtek drivers are updated and they still show up on liveupdate.
I also have a hard time buying the statements made on this board that the forums are not part of MSI support. The Forums are not shown as an outside link but are listed under Service for MSI products and if you go to the Sevice page under the discription for the Forums it states that "You can also post a message there to get help." and yes I did read the forum rules where it states that "There is no MSI support to be found here. The moderators are not paid by MSI and do not work for MSI, we are users just like you." If everyone posting on these forums are just users helping each other, then wouldn't it be better just to state that the boards with SB are not compliant with the 24 pin connectors and that you need a PSU that is backward compatible to 20 pin specs?
This "rant" of mine is not meant to be a bashing of MSI products since I haven't found many other OEMs that are any better in their support but is intended to help present and future users of MSI products and since I hope I'm using this forum as is intended by the "rules" can anyone who has a K8N Neo4 Platinum let me know if they are having a problem or know of a problem with the AMD 3500+ (winchester) voltage never reaching 1.4 volts on this mb? If the manuals for the mb and my psu are correct I have a dedicated 12 volt rail for the cpu with 15A. The cpu voltage stays around 1.37 on CoreCenter and 3 other programs that monitor cpu voltage even when running Prime95 with 100% cpu usage.

The default for CPU Voltage is By CPU VID default for Adjust CPU VID is Startup which should be 1.4 volt. Since Cool'n'Quiet requires a driver to run and I also show low CPU VID in cmos it should be 1.4v but I tried with Cool'n'Quiet disabled and also tried setting CPU VID to 1.4 but have never made it to 1.4 I also tried setting it to 1.425 which is the next step and still read under 1.4.

Is there Tech Support for ITunes?

Is there tech support somewhere for ITunes or are the discussion lists it?

Thank you! Actually someone already answered my questions. I thought ITunes was the place to go to buy music videos and audios for handheld devices, but I was wrong apparently! It's only for IPODS and for watching/listening on the PC.
I wanted music videos for my PDA (uses Windows Media Player) and music audios (MP3s?) for my phone, and I thought I could buy them here.
I didn't realize that ITunes was it's own little Apple prison where music videos and songs have to remain - and in a format that my devices won't play.
I don't want to sit and watch them on my PC -- I want to take them with me on my PDA and my phone.
I suppose I will have to make my own.

Is there tech support for snow leopard

I'm trying to install windows 7 using boot camp. i'm a little discouraged. I've been waiting for about 40 hours for an answer to this question
https://discussions.apple.com/message/15218517#15218517
and have not gotten one yet. I'm afraid I won't get one. The nearest genius bar is an hour away so I'm not keen on spending two hours plus about 10$ in gas to solve this problem.
Do I get complimentary tech support with snow leopard. It doesn't look like i do but i want to be sure.

You get a certain amount (I forget how much) of free tech support with a new machine. Not with the purchase of Snow Leopard. If you have paid for Apple Care, then you can call them for free, otherwise you have to pay for phone support. Driving to the Apple Store would be cheaper, probably.

Verizon tech support for FIOS - how to get around the attitude.

Most are helpful, but some are rather disdainful of macs or linux, or act surprised if you have more than one computer.
A: Well, if I only had one computer, why would I need a router?
Linux does not need any special support, and in fact runs quite beautifully on FiOS and the router without any setup at all. It recognizes the router and self-adjusts with DHCP auto. Actually it's much faster and less flawed than Windows.
Linux doesn't have any recognized or known virus. At all. FUD is generated at various times during calls to FiOS support when I make the mistake of mentioning linux. They act like it's going to break their network.
I'm an Admin from MSFT, and MSFT uses linux. Extensively. They just don't like to talk about it. "Seven" = NT 7.0. NT is MSFT's version of UNIX, which they licensed fom Novell.
So, even microsoft contains unix code. Tada. Lets' drop the operating system arguments for now though.
I have three Dell servers, six Dell and HP desktops, and two laptops. All but two of them run linux full time, and only one is dual boot. Both laptops run linux exclusively and so do three of the desktops and ALL my servers. I've never in 12 years had a linux virus, and I never will. No, I don't even run a firewall, and there is no linux antivirus software accepted by the linux distributions, because it's useless. Not needed.
All of these machines, XP, Vista, Ubuntu, Slackware, and Red Hat Server run on four brainless hubs, or switches. A switch is not capable of DHCP or DNS routing. They are passive devices which are not capable of blocking a router. They only stop working when they die. You can have switches [hubs] in ANY conceivable chain or configuration, and they still work the same, as they all take commands from whatever routers you have.
The only router in my home is the verizon router. I have no need of others, but I've run dual and even triple routers before without a single problem. You set the extra routers to 192.168.2.1 instead of 1.1. Third router? 192.168.3.1. And so on. Painless.
None of these devices have yet failed or ever blocked internet access, yet half the time when I call verizon FiOS, the tech people tell me to connect directly to the router with my laptop. I've always just TOLD them that I did, but I never ever did that. It's not necessary. If you can't connect to 192.168.1.1, the router is dead. checking hubs is an astoundingly simple task that only takes a second... you just go to any other computer on that hub, or plug in my laptop, and see if you can get through. I've had one hub fail in the last 8 years, and that didn't fool me for more than a minute. I replaced it and was back in biz without tech support help.
ONLY in the instance where only ONE computer is down, does it make sense to isolate the router. Thus, the FiOS people are just trained to eliminate the obvious, but they also talk smack. MOCO? Why would I have a major OC24 type network connection in my home? I've been hit with just such questions. Wouldn't verizon know if I had a backbone connection through them???
Here's the deal: Buy your own equipment, and get warranties. Unless the external box, ONT I believe they call it, has died, you're not likely to get a lot of support anyway - since verizon will not talk about anything other than their router and the ONT. Save time and just be aware of your own eqiupment. I'm on my sixth day of having no FiOS since Verizon sent me a new also bad router and now I'm awaiting another replacement by the UPS people. Speed is not a hot button issue with verizon service apparently, but they are better than comcast.
Good thing about verizon is that they don't appear to cap bandwidth, and for that I respect them no matter how much garbage I get from a few of the tech support staff. Even most of those people are pretty nice. One of them actually talked linux with me for a half hour, and that was a breath of fresh air.
Verizon needs to realize that there are three to six times more linux operating systems in use now worldwide than all windows products combined. The US Army and US Navy have switched to linux systems and dumped windows. I'm shopping for another new desktop, and I'm only buying penguin computers. I won't buy "7" because I've seen the source code, and don't have a high opinion of it. Linux is more robust, and for whatever reason, MSFT still refuses to implement the System Five and UNIX security levels that are inherent to a safe Operating System, and a kernel component of unix. I don't see why not. NT is capable, but all suggestions to turn it 'on' are ignored.
I want to see verizon get with the program and start to support linux. After all, it's fifteen times cheaper to maintain, and three times less expensive to develop for. Verizon would never have to deal with spyware and viruses from its users ever again. One day I hope verizon will wake up.
In the meantime, it would be nice if the tech support at FiOS wouldn't misinform clients and customers about linux, macs, and having several computers in the home. There's nothing at all wrong with that. I just bought a netbook from you folks and I'm using that now to get online.

All I have to say about that is, "People fear what they do not know." Everyone has a comfort zone. Some people's comfort zone is larger than others, or encompasses different aspects of life. Most Windows users aren't comfortable with Mac or Unix operating systems. Most English speakers aren't comfortable with foreign languages. Most two-year-olds aren't comfortable with spinach.
C'est la vie.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Is there not a 1800 tech support for nano?

Similar Messages

Maybe you are looking for