Is there something wrong with my phone? Please read...

I have a couple questions, first off I have only had this phone for about a week and am not sure what I am experiencing is "normal"
First off, safari continuously freezes and crashes, no matter what I am doing it will just close out of it, sometimes as little as 10 seconds after the page loads.
Secondly, the left side of my phone is letting light from inside the phone shine through and this is very annoying, especially at night when I am watching youtube videos or something and all I can see is the light coming from the phone. And lastly, the bottom left screen is raised above the silver lining of the phone while the other side is below it, is that normal?
Also I went to submit a repair thing and it said that there was already an open repair going on so I couldnt submit a new one, does anyone know why this is?
All help is appreciated, thank you!

I went to submit a repair thing and it said that there was already an open repair going on so I couldnt submit a new one,
Where did you buy your phone? From Apple or AT&T? Was it new?
Did you buy a used phone that somebody dropped before selling it to you?
(jk)

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