Is this a defect on my iPod?
I bought an iPod as a Christmas gift for myself, and when I opened it on Christmas day, I immediately put on an Invisible Shield because of how "scratchable" the iPod is. I let it dry for a full 24 hours. Then I charged it through my computer. I added a few cd's I own to listen to in the car during a family trip. My iPod was working fine, and seemed perfect.
On our way home, it was getting dark outside, and I noticed this small white line (less than half a centimeter long) below the screen, on the right side, above the click-wheel. I then realized it wasn't a "white line" but light coming through. I guess there's some kind of scratch right there that's causing light to come through (of course when the backlight is on).
When I look at my iPod in broad daylight, or even right up to a lamp, there is no scratch where that light is coming through. I think it's maybe that there wasn't enough paint coating or something..
At first I decided to ignore it, because I didn't really want to return it, and wait for Apple to repair it (I bought it online). But I listen to my iPod at night, and hook it up with my speakers, and I can see that small line of light, and now it's getting annoying. I paid a lot for this iPod and I feel it should be perfect. Do you guys know if it's possible that I could return it to a local retail Apple Store and get a new one? Is it a problem that it's engraved?
I honestly do not understand why there's light coming through. There aren't any scratches and I really want to return it and get a new one.
By the way I have a White iPod, which is another reason why it took so long for me to realize the light coming through.
I'm not sure if my description of "the defect" makes any sense. I've tried to take pictures, but since the iPod screen is so bright it blocks out any other light and you can't see the line.
It is a defect and having it engraved is a problem. You could maybe get it replaced locally of course without the engraving or talk to Apple on the phone. If they agreed to replace it they will send you a return box in the mail to ship it in.
Similar Messages
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Wat should I do?
Send it to apple?Try each of the following to rule out a software problem:
- Reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPOd from backup
- Restore the iPod to factory defaults/new iPOd.
If still a problem you likely have a hardware problem. An appointment at the Genius Bar of an Apple store would be in order. If the iPod is within warranty you can call AppleCare.
Also see this previous discussion:
FIX for iPod Touch Home Button: Apple Support Communities -
The ipod 'harms ipod' is synced with another itunes library.Do you want to erase this ipod and sync with this itunes library? An ipod can be synced with only one itunes library at a time. Erasing and syncing replace the contents of this ipod with the contents of this itunes library.
I don't know what to do? I should save my library before I replace the contents, but I don't know how to do that! HELP!!See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
My iPod Touch Gen 5 will no longer synch with iTunes on my computer. Only change since this happened is update to iPod to OS 8.1.1 iPod synch remains stuck in "Step 8 of 8"
On your computer go to the control panel (hover in the lower right corner) then programs, add/remove programs
Uninstall iTunes, Apple Mobile Device Service, Apple Application Support then go to apple.com and redownload and reinstall iTunes and try again.
You won't lose any content, you're not deleting that, just the programs that access them.
What is thought to happen is that sometimes a new version of itunes doesn't update the drivers in those other two programs. The only way to update the drivers is to force it by uninstalling the programs which allows itunes to write the correct ones.
My iPad and iPod did exactly the same thing and this is how I fixed it. -
I addesd a lot of songs in my itunes, now when I synced my ipod this message appear "elma's ipod cannot be synced because there is not enough free space to hold all the items in the itunes library (additional 382m is required). Then I uncheck a lot of song and synced my ipod again same message appeared. Do I need to buy a new ipod with more memories? Somebody told me to check apply after I unchecked some of the songs but I cannot find the word APPLY. please help I'm not a very technical person.
The Sync button becomes the Apply button, if you change the iPod's settings in iTunes. If you are only unchecking songs in the iTunes music library, you click on the Sync button.
When you select the iPod in iTunes, you see the iPod's Summary screen on the main part of the iTunes window. There is a checkbox there for Sync only checked songs. Did you check that checkbox? If you want iTunes to ignore the songs you unchecked when syncing your iPod, that setting needs to be enabled. If you change that setting, you'll see the the Sync botton has changed to Apply. Click Apply.
That method of unchecking songs works, but it may become annoying over time, as you need to uncheck more and more songs. If you want advice on some other more convenient ways to make it work, you can post back. -
when you go to do this it say that your iPod or whichever device will no longer be backed up to the computer it is currently backed up to, what exactly does that mean? Will i not be able to sync my iPod from that computer? Please help me and answer either or both question detailed thanks
Normally when you sync your device it is automatically backed up to your computer as the first step in the sync process. When you choose to start backing up your device to iCloud, iTunes stops automatically backing it up on your computer when you sync. That's what the message is telling your; that you are now backing up to iCloud and not to your computer each time you sync. You can still manually back up to your computer any time you want by going to the Summary tab and clicking on Back Up Now under Manually Back Up and Restore.
You can still sync your device as you did before, it just will no longer back up automatically when you do. -
My ipod nano was synced by itunes and removed all of my music and game files, and replaced my music with my kids music that they have put into the current itunes library. My music is nowhere to be found on my computer, so now I am in the long, forever process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?
Contact iTunes support and explain your situation to them. They may let you redownload it at no cost.
http://www.apple.com/support/itunes/contact.html
If they don't, I'm afraid you'll have to purchase it again. Sorry.
B-rock -
My daughter has entered the wrong passcode too many times on her iPOD Touch, it is now disabled. When I connect to iTunes, it will not let me go any further until I enter the correct passcode. I no longer get the option to do this, all I get is iPOD disabled. Help Please
Restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I just updated my iTunes to the new software. When I plugged it into my computer and it said I need to reset my iPod. I did this and everything on my iPod deleted. Now, it won't let me sync my music or apps back onto my iPod. What do I do?
It doesn't say anything. It runs through the sync process like normal and tells me all of the songs that it's synking. But then when it says I can disconnect it, nothing actually synked.
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The songs on my Ipod Classic wont play at all although you can feel and hear the machinery working hard. The tracks are not playng at all but you can see the Ipod rewinding them all and returning to the album. And this happens to the second IPOD I just got!
First off, I would STRONGLY suggest that a external hard drive would make you life much easier by at least being able to back up your songs on the external drive for when you need them. Even if you don't want them in the iTunes library, you can have them all ready on the external to be re-added as needed. You can get 100's of gigs for under $100 shipped.
Anyway, since you used Yamipod, are all the songs back on the computer? If so, I would go ahead and restore the iPod, let iTunes then resync everything back to the iPod, then switch it back to manual and see if the restore and resync clears up the issue.
Patrick -
I am receiving this error when syncing my ipod: iTunes could not copy "song name" to the iPod "name" because an unknown error occurred (-50). I am using iTunes version 10.6.3.25. Why?
Right click the filename that won't download and selsct 'Get Info'. Look at the file path, does it have a //?// in it? That is a problem with Amazon downloads that prevent iTunes from finding the file. Use 'Add Folder' to add the album to your library and try syncing it again
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My iPod touch 2nd generation forced a software update to apply to my ipod via itunes. what effect did this update have on my ipod software, as i still cannot download some apps?
I would appreciate your support to help me figure out if this problem is solvable.
The error comes about whilst trying to download certain apps from the app store, including CSR Racing which when i tap on install a message box pops up saying "This App Is Incompatible With This iPod touch", another time for a different app it came up with a message saying "This app requires OpenGL ES 2.0 graphics capability.
Main questions:
What was achieved from the latest forces iPod touch 2g update (17/07/2012)?
solvable problem(s)?
Will i need to buy a more recent model of iPod touch if this isnt fixable?
ps. My iPod has lasted me 3 years so far so i am not suprised, still in good nick!
thanks, Sim xi saw something on itunes just a moment ago saying iPod 1g can download 3.1 update for £2.99, will this help with the compatability of the csr racing app at all with that individual problem? |http://support.apple.com/kb/HT2052] (html for this)
i didnt think graphics could change via software updates -
I'm getting this error when I try to install the newest version of Itunes. I have tried so many things. Please help.
installer has insufficinent privileges to access this directory c:\program files\ipod\bin log on as administratorOkay.
Let's try running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
there were frequent purple line appear on photo taken with my iPhone 5 camera, is this the defect of product?
So it looks like I ran out of AppleCare two weeks ago, what a shame. I guess it's not worth $260 to receive a new handset simply for a dusty camera. However this is still annoying due to the fact that the phone shouldn't have dust behind the lens anyway. I think this situation is a bit unfair since this is a malfuntion of hardware and it is also disappointing that so many people have this problem with the iPhone 5 in particular. :X
Thanks for your help though Templeton! -
My iPhone 4s socket for the headphones does not connect with the headphones' plug unless I push it in hard and hold it there. If I take my finger away, the outside world hears my music, but I can't hear it through the headphones. Is this a defect in the socket? Do I have to visit the Genius Bar? (I think I do, which would be pretty disappointing for a phone that's only a week old.)
I am having the same problem. Just got my phone 5 days ago! Just tried headphones tonight after I got Netflix and Pandora apps. I'm pretty peeved... tried 4 different pairs of earbuds and headphones. Going on a work trip in a week and really wanted to be able to use this new toy! Seems like it's a hardware problem. Did you get anywhere, cindyao?
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