Is this a fault with iTunes Match?

Hi All,
I've just set up my iPhone 5 and have noticed that the albums I have downloaded in full are starting to show the download symbol again, I know iOS 6 uses a system where it will automatically delete albums that are used the least from the device to save memory (a feature I never wanted and didn't find helpfull) but I play one of the albums nearly every day so dont understand why this is, I just wish Apple had kept iTunes Match the way it was in iOS 5 but I'm sure I'm not the only one who thinks this way.
Any help with this would be appreciated don't know if it's a known fault or if this something I'm going to have to put up with.

Is the app designed for an iPod or just an iPhone? Does it say that it has limited functions with an iPod? The iPod does not have GPS. It determines location only from a connected wi-fi router. If it is not in range of a router, for a period of time (24 hours??), it will show the last location that it detected a router. Also it determines the router's location by looking it up in Apple's database. If you have recently moved the router (or if the db is wrong for another reason) you will probably get a wrong location.

Similar Messages

Problem with iTunes Match and the song "This will be (an everlasting love)" from Natalie Cole

Hello,
I'd like to report a problem with iTunes Match and Natalie Cole's song "This will be (an everlasting love)".
When I stream it or download it on another device I don't get Natalie Cole's song but another one from Maxine Nightingale (Right back where we started from).
Please tell me if you have the same problem or how I can report this problem to apple.
Thank you.

Hi,
This is a user to user forum - not Apple. Contact them http://www.apple.com/support/itunes/contact/
Alternatively if the song was purchased from iTunes, you may be able to report the problem by signing into you iTunes account on your computer. Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
JIm

HT4914 If I do not resubscribe after the first year with itunes match will any songs that have been upgraded in quality lose this upgrade or will it remain?

If I do not resubscribe after the first year with itunes match will any songs that have been upgraded in quality lose this upgrade or will it remain?

Dottie,
If you want to upgrade the quality of a song in your library, you have to delete the library copy and download the matched copy.
Once it is downloaded, it will stay in your library even you don't renew Match.

On my iPhone 5 (since activating with iTunes Match), I CAN NOT see all my music. There are artists that I can not see, nor their songs. BUT I can see them on the iPad3 and on iTunes on my PC.

I can NOT see all my songs on iPhone5 since activating iTunes Match about a week ago!
ALL songs are available on my iPad3
ALL songs are available on my Win7 computer iTunes
I just did:
Transfer purchases from iPhone and a Music Sync
NOTHING. Tunes and artists are still NOT SHOWING on my iPhone5\
BUYING another copy makes it available on te iPhone, but at double the price
However, some show as PURCHASED, so I can't get another copy on the iPhone
There are MAJOR PROBLEMS with iTUNES MATCH!
This problems is ONLY on the iPhone 5

It might take a while (30 minutes or more) for the initial sync to finish.
When it finishes, here's how to see all you desktop bookmarks:
# Press the "Search" button on your Android phone, or tap in the Firefox address bar.
# Press the "Bookmarks" button (with a star icon).
# Tap the "Desktop Bookmarks" folder.

I have a problem with iTunes Match...

...and not like an 'oh man, this bolt's too big for this hole' problem, more of a 'hey man, if you don't stop doing that then you and me gona have a problem' problem.
For starters, I found that enabling the iTunes Match service means that I can't manually synch any files or playlists to my device. So when I travel to an area without wifi or phone signal, which happens more than Apple obviously thinks, I can't listen to any of my music. Whose bright idea was that??!
Secondly, when I do enable iTunes Match, I often find that changes I make on my computer (shuffling the order of songs on playlists, adding new files to my library etc.) don't always correlate with the Match service, for instance I made a playlist on my computer but it doesn't appear on my phone, or I set a playlist on iTunes to order itself by the date the files were added, but on my phone they appear in whatever order they **** well please. It unfortunately doesn't 'just work'.
And thirdly, although this isn't really connected to the Match service but rather just a chance for me to vent as I'm already doing it, when I heard they were bringing 'wifi synching' to iOS I was really excited. Then I found out it would only synch while your iDevices were plugged in and charging. THEN I found out that every time I plugged my phone in it would automatically try to synch, waking up my laptop if it wasn't already awake. So every night I would plug my phone in by my bed, turn over to go to sleep, then have to get up 20 seconds later to re-sleep my machine; this could happen at random points during the night.
I'm not expecting Apple to change their products over the dissatisfaction of one disgruntled user, I'm just wondering if anyone else is experiencing the same problems and has found any ways around them. Also I must say as annoying as certain aspects of iTunes Match are, it's still a fantastic service (in theory...).

peanutismint wrote:
I hope they manage to fix the playlists issue, hopefully by the next couple of updates. I figured the syncing/waking thing would be what it was meant to do. I wonder if there's a command line or something I can tweak in settings to stop my Mac waking on LAN/Bluetooth etc....
In System Prefs > Energy Saver > Power Adapter unselect the option for "wake for network access." Although this may have the effect of preventing wireless syncing. I'm not sure.
peanutismint wrote:
The downloading of songs is pretty much useless as a feature in my situation, as by the time you're out of signal and can't stream music, neither can you download it (and if I were expected to download it first in case of signal loss then doesn't that negate the need for a streaming music service anyway?!)
iTunes Match doesn't stream to iOS devices, all songs are downloaded. If you have not done so, you can enable "use cellular data" to download music by going to Settings > Store and setting the option to ON. To answer your question, though, yes, pre-downloading of tracks is the "best practice" for using an iDevice with iTunes Match enabled.

How do I sync iTunes playlists on my iPhone with iTunes Match?

My experience with iTunes Match so far has been mixed. On one hand, the face of iTunes on one computer to the next is virtually identical, and the streming over the wi-fi from the laptop at work to my home computer is perfect. At the same time, iTunes Match on my iPhone seems terrible. Playlists don't sync and are deleted from my iPhone. Songs that are already on my phone, for some reason, still make my phone spin and drain my battery life. Even after disabling the "allow cellular data over 3G" message, or whatever it is, is turned off, still the phone keeps spinning and draining battery life. So, in one sense, iTunes Match is nice because I can access my music from multiple computers, but in another, the mobile connection - which should be awesome and seemless - is terrible. Is there a way, aside from turning iTunes Match off, syncing manually to iTunes, and loading my playlists like the old way (which isn't a perfect science now, either)...Basically, how can I sync my playlists from iTunes on my computer to iTunes on my iPhone using iTunes Match?

With iTunes Match enabled on an iOS device direct syncing with iTunes via USB or Wi Fi is disabled. To sync in the traditional way iTM must be disabled on the iOS device. At this time is it either/or.

Can I sync contacts and calendars with iTunes Match enabled?

I’m getting an iPhone in a couple of weeks and really want iTunes match but the more I read about it the more I’m wondering whether it’ll be worth the hassle. I’ve loads of old CD rips at 128 kbps and protected iTunes files, also at 128 kbps, and what really attracts me is the idea of upgrading all these to unprotected 256 kbps.
I have a Macbook for personal use and a PC for work, being able to sync both computers to the phone will be essential for me. I know that I wouldn’t be able to sync music with iTunes match enabled but if I can sync contacts and calendars and drag Office documents to the phone from both computers that would be OK.
Please could someone tell me whether this would be possible?

Brij011 wrote:
I think I understand now, it's nothing to do with syncing music - everything is synced through iTunes. Have I understood properly?
Yes. Including music.
Brij011 wrote:
This could be a major blow for me as I'll be using the iPhone mainly for work so I will have to Sync with the PC. If I understand this correctly, once I decide to sync with Outlook on the PC as the main priority I can no longer sync with the Macbook?
What if I ditch iCloud and sync everything through USB?
If it is possible for you to do so you might want to consider signing up for an iCloud account <http://www.apple.com/icloud/setup/pc.html>. Keep in mind that iCloud and iTunes Match are seperate services. One does not require the other. However iCloud will work with Outlook 2007 and up so you can keep all your contacts in sync across the devices. You can also sign up for iTunes Match if you want. Or you might even consider using Google to do what you want. It is not necessary for you to keep syncing via USB, unless that is just what you are comfortable doing.

Since upgrading to 7.0.3 (iPhone 5 64gb, with iTunes Match enabled) all of my music wiped off my phone. Downloading it again, most of the artwork has been mixed up with other artists, and I'm no longer able to stream or download over 3G? Any ideas?

Since upgrading to 7.0.3 (iPhone 5, 64gb, with iTunes Match enabled) almost all of my music has vanished from my phone (weirdly some hasn't).
Downloading it again, most of the artwork has been mixed up with other artists, and I'm no longer able to stream or download over 3G (all tracks greyed out), though my network settings etc are all set correctly.
Lastly since upgrading to iOS 7.0.1 (and beyond) Genuis has become effectively useless: it continually asks me to connect to wi-fi, and if I do it creates playlists mostly composed of tracks by the same artists or those very obviously linked to them- previously it created brilliant, nuanced playlists.
Are these things connected, and how do I fix them?

I have done this on numerous occasions but I think that my Iphone has a defect. After many tries, reinstalls, deletion of content, changing content to be stored on external hard drive, deleting itunes and cleaning computer I managed to get all of the songs on and things seemed okay for a while.
The problem returned about a week ago after downloading a new album from Itunes. I now have 12.5k of songs leaving 10gb spare on Iphone which should be more than enough room to operate properly. Last night it seemed to be dowloading ok (after doing all of the above again for the umpteenth time) this morning it revealed that it had just synched 2.5k of songs and 18gb of "other" on the contents bar. it wont synch now as it says its over capacity. So the 18gb of "other" would probably be corrupted data that means it must corrupt each song as it tries to synch it.
The 2.5k of songs it did synch are working on the Iphone as is every song in the library on Itunes. I did completely delete the new album I bought and redownloaded it from the store then tried to synch just that album and it worked fine.
Just about time to dump apple I think!

I updated my iphone 4 with iO6.1. I now no longer have any of my music available with iTunes match. I've turned iTunes match on and off on my phone and on and off on my computer. I am not restoring my phone to factory settings.

I updated my iphone 4 with iO6.1. I no longer have any music on my phone even with itunes match. I've turned my phone off and on. I've turned my imac off and on. I've turned off imatch on my computer and turned it back on. I've turned imatch off on my phone and turned it back on. I spent HOURS on this yesterday. Coincidentally, two of my playlists were deleted from itunes. So I spent quite a bit of time recreating them only to find them missing again today. The ONLY way for me to get music on my phone is to click on the ...more tab and go to shared and pull music from my actual desktop. Restoring my iphone is not an option. I am completely frustrated so if anyone can help, that would be great

From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
Hope this helps!

Playback issues with iTunes Match on iPhone 4 (iOS 5.0.1)

I'm running into several odd issues when playing songs on my iPhone with iTunes Match enabled. The problems I've experienced are:
A song partially plays, then skips to the next song.
Sometimes songs will not pause, pause after a 2-3 second delay, or pause, then start playing again when I press the pause button.
Sometimes there is a 3-5 second delay when playing songs that have already been downloaded.
Sometimes a song will play distorted, it just sounds like static.
Once, I pressed play on my iPhone and it just started playing random songs, some that had not even been downloaded before.
A few times, when I pressed play on already downloaded songs, nothing happened.
Now, some notes about these problems I've been having: I have a mix of matched, uploaded, and purchased songs. I haven't found a pattern as far as the type of songs that any of the issues occur with. With problem 1, I can kind of understand this happening if the song hasn't completely downloaded, but this happens even for songs that I've downloaded. It doesn't always skip the song in the same place and I can even go right back to the same song and play it all the way through again with no problems. With problem 2, it seems like maybe I'm just being impatient here, however, I'm not sure why there's a delay when these are downloaded songs and the artwork has already been downloaded. Sometimes if I just wait about 10-15 seconds it will finally start playing, but again, that seems odd since I've already downloaded the song. Problem 2 and 3 are kind of similar. I've noticed that sometimes when this happens that I can see the "network processing" indicator in the status bar, but sometimes not. It's a little odd to see my iPhone going out to the network to play a song that I have already downloaded and have the artwork (assuming metadata as well) for the song. Problem 4 has happened just a few times, but usually happens immediately after I unpause the song or start playing a song. Again, I can go back and play the same song normally and have played the same song before previously. Once, it caused the Music app to just crash entirely. Not much to say about problem 5 other than I checked shuffle and it was off. Just a little odd. Not much to say about problem 6 either other than it hasn't happened in a few weeks now.
Sorry for the wall of text, but it just seems that there are a bunch of odd issues going on that I haven't seen anyone else have aside from problem 1. I've already tried turning iTunes Match off and on. I've deleted all songs twice. I haven't jailbroken my phone or anything. I can't find a pattern because it happens with matched, purchased, and uploaded songs. Sometimes it will happen to 1 song, I will try it again some other time on the same song. I listen to music for about 6 hours a day using WiFi and at least one of these problems happens about every 2 days.
Aside from the problems I've been having, the service is great. I do understand it's fairly new and even with all of that, I still think the positives outweigh the negatives, especially for just $25.
I'm lost, though. Anyone have any ideas?
Message was edited by: burakkuchi - Added problem 6.

When I went to restore my phone, I may have found the cause of these problems. I never deleted all of my original synced songs before enabling iTunes Match.
When I just went to do the restore, I figured I'd delete all of my songs, then disable iTunes Match. After deleting about 3.5 GB of music and disabling iTunes Match, I ran the sync to backup my iPhone. It said there was still 2.2 GB of music. I checked my phone just in case and there was 2.2 GB there, probably the original synced songs that I never removed.
Anyway, I'm doing the restore now just in case and will respond tomorrow with how everything is working.

I can't sync iPod classic with iTunes Match since I have updated to iTunes 11

When I open iTunes (11) and connect my iPod (classic) it does not recognise the device. I am using iTunes Match. My question is how do I transfer the music from PC to my iPod? I just bought a new PC and thought getting Match would be useful and save time transferring from my old PC. It was fine to begin with until the iTunes 11 update.
Any help would be appreciated!

The iPod classic not bring recognized is unrelated to iTunes Match. You should post this problem to either the iPod Classic forum https://discussions.apple.com/community/ipod/ipod_classic or the iTunes for Windows forum https://discussions.apple.com/community/itunes/itunes_for_windows. Probably the former.
FYI it is only iOS devices that cannot be synced via USB with iTunes Match enabled.

ITunes Match info says"With iTunes Match, you can download some or all of your music directly from iCloud on a total of up to 10 devices and computers." but when I try to add a computer it tells me i have reached my maximum of 5 computers.

iTunes Match info says"With iTunes Match, you can download some or all of your music directly from iCloud on a total of up to 10 devices and computers." but when I try to add a computer it tells me i have reached my maximum of 5 computers.

You have old computers authorized that you are no longer using more than likely.
From http://www.apple.com/itunes/features/
Authorize and Deauthorize
Purchases you make from the iTunes Store can be played on up to five computers that you authorize using your iTunes Store account name and password. To authorize or deauthorize a single computer, choose Authorize This Computer or Deauthorize This Computer from the Store menu. If all five authorizations are being used, you can deauthorize all your computers at one time by choosing View My Account from the Store menu and selecting Deauthorize All.
You can then restart the authorization process with each current device.

HT204074 If I have additional music on my second computer that I authorize with iTunes Match, How do I upload it to iCloud?

If I have additional music on my second computer that I authorize with iTunes Match, How do I upload it to iCloud?

check out this post by Zevoneer.

HT204406 Problem with iTunes match cutting off a song on my iPhone, not Mac or PC

I have purchased the Katy Perry album "Prism" outside of iTunes and matched it with iTunes match. When I try to play the first song "Roar" on my iPhone, it plays only part of it and then cuts off and plays the second song. This only happens on my iPhone, when I use iTunes match to play the song on either my mac or PC using iTunes, the song plays fine without any issues.
I've tried turning off iTunes match, and then starting it again, no luck. I powered off, then on my iPhone, no luck. I've downloaded the song out of the cloud and still has the same problem... anybody have this problem too or can help?

Some additional observations:
When I look at the album, the song "Roar" has a length of "2:05", but once I play the song by pressing it, the song begins playing and the slider shows a length of 3:39 (close to the correct length). However, once it hits 2:03, it stops and starts playing the next song.
Interestingly, using iTunes on my mac, the song in the album view shows "2:04" but once I double-click the song, the length changes to "3:43", but plays the complete song without any problems.

Download Problems with iTunes Match

I'm having problems with iTunes Match, upload the songs are done and had great difficulty with the freezing of steps.
I'm not able to make the songs appear in iTunes: http://pqp.me/7qr
and when I get the songs come I can not download:http://pqp.me/7qq
Can you help me?

Vinny Bastos wrote:
I'm not able to make the songs appear in iTunes: http://pqp.me/7qr
I don't know what you mean by this. Do you mean you can't figure out how to get off that screen? Click the "done" button.
This is just to say that I managed to sync with iTunes Match, in my other notebook I can not do the songs appear.
Vinny Bastos wrote:
and when I get the songs come I can not download:http://pqp.me/7qq
You're connection the iTunes Match servers is offline. That's why the songs are greyed out and the cloud icon has the horozontal lines in it. Quit iTunes, wait a few seconds, re-launch the application and wait until the tracks are no longer greyed out and you will be able to download them.
That part you answered, thanks.
How often iTunes Match is off? Sometimes?

Is this a fault with iTunes Match?

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