Is this a genuine gigaworks s750 system?

A little over a month ago I purchased a GigaWorks S750 system from Dell, which arrived in a regular brown box with Creative's logo, pictures of the S750 and black writing on it. It looks fine. Recently however, I observed that all the pictures I ever saw of the S750 always showed the shipping package as a multi-colored box. Plus, some of the wording on the box I received are a bit different from what are on the multi-colored box.
Just out of curiosity, I e-mailed Creative about this and they replied stating that all S750 systems are indeed shipped in Creative's multi-colored box (orange/white with blue writing on it). They advised that I should contact Dell about this since Dell might have shipped me a refurbished S750 system.
I contacted Dell by telephone about what Creative had said and they told me that first of all, they do not refurbish third party products and second, although I ordered the product from Dell, the S750 was actually shipped from Creative's warehouse. (Product was actually shipped from a company named Tech Data Corp., Technology Drive, Swedesboro, NJ 08085. Country of origin: China. Manufactured date: 0/28/05).
Please note that I have not even hooked up the system yet. In view of the innumerable amount of problems people are having with the S750, I think I should first get some explanation about this discrepancy.
Am I the only one this has happened to I need to know whether this is a genuine GigaWorks S750 system or is it a fake, a refurbished set or whatever. I really need to know just to put my mind at ease.
JC

JC,
I have seen S700 and S750's shipped in brown boxes so I would not worry. It may be that since these were for a third party a brown box was decided on as the packaging. I am not aware of any "fake" S750's so I think you are safe.
Jeremy

Similar Messages

  • Loss of sound with the Gigaworks S750 system

    Hi,
    I just recently purchased a Gigaworks S750 speaker system and I ran into a problem. Every-so-often, randomly, my entire system will just stop playing any sound. This last for a random amount of time (5 second to 30 mins). I've triple checked the wires and even taken the system down and re-set it up. I know it'ss not the sound card (recently purchased Audigy 2 ZS) and it'ss not the drivers (updated them many times). I know it'ss a problem with the speaker system itself as I split the signal from my soundcard out to both my headphones and my speakers and my headphones continue to work during the outages. When I plug my headphones into the jack on the control unit of the S750 during an outage, the sound plays through them. Any help you can give me will be greatly appreciated!
    Thanks,
    Riley
    Message Edited by RileyKash on 02-02-2005 02:28 AM
    Message Edited by RileyKash on 02-02-2005 02:28 AM

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  • My Gigaworks S750 system distorts when i turn up the volume... Please Help Me

    My Gigaworks s750 has been stuffed from day . It's about a year old. How is it stuffed? turn up the volume and some speakers distort. Its not the speakers, i tested by swapping them around, so the amp in the sub is stuffed. Can i pay creative to fix this? any ideas on cost? If not can i take out the AMP and buy one and plug that into it to replace the broken one?
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    You're right, it's over my head. I have no understanding of bitrates being sent too fast to the subwoofer, perhaps your brother can break it down into layman's terms for you and then you can enlighten us. With regards to Creative charging you $200 to fix it, it sounds like you've already sent the speakers to Creative. As I understand it from past experience and from what others have posted, Creative never quotes a repair charge until they have had an opportunity to diagnose the system to determine the level of repairs needed. That, of course, would also conflict with Creative's more current policy of not doing any out-of-warranty repairs at all, and not providing any support for any product that is out of warranty.
    The crackling that you're hearing is probably there at all levels, you may just need to turn it up to the 50% or above level for it to be noticable. If this is an issue that has just exhibited itself in the last 6 months or so, there is probably a loose or fatigued connection someplace. The most likely is probably one of the 3.5mm female jacks on the subwoofer, or a wire that may need to be replaced.
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    I posted about the same issue. It is not normal distortion, most likely a bad amp. I am looking into how I can fix this myself also since creative wants over $200 to fix a product that broken because of their poor design.
    Check out the thread that involves repairing the sub, it may be a little over your head though.

  • GigaWorks S750 systems

    I need someone's help! I just bought the Gigaworks system and have a volume issue.
    1. The system is not loud as I thought it would be. I have maximized all the volume controls including my speakers setting in the computer (control panel). I have windows xp on a Dell Inspiron 7" widescreen laptop.
    2. Also when playing back audio, the vocals get washed out and can only hear the music. You can hardly hear the voice....
    Everything is connected correctly and have no problems with the channels. The sound quality is fine excpet for the volume, I just does not thump the way I read in various reviews.
    Please advise.

    do you use the onboard soundcard? if you do, that will be the problem for your volume issues.
    and about the voices getting washed out, I guess that is a software related problem. dell must have some special audiosoftware installed on the pc, so you'll have to look for that.

  • Connecting DVD-Player with GigaWorks S750

    I'm going to buy a GigaWorks S750 system. Will I need an extra decoder like the DDTS-100 when I want to connect the soundsystem with the Computer (with Audigy 2 ZS Platinum Pro) and one of these things: DVD-Player, Radio, Walkman?
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    No, I wouldn't bother. You can connect both radio and walkman to two of the line-in sockets on the Audigy's external hub. A DVD player can be connected using the coax or optical inputs. One thing you can't do with the Audigy 2 is use Dolby Pro Logic II for PS2 games. If you don't have a PS2 to connect then, that's not really a problem.

  • Ideal power supply protection for gigaworks s750 speaker system

    anyone please help me decide on what to buy to protect my gigaworks s750 speakers from power surges or instability.
    actually, i'm confused with what to buy, AVR or UPS and what capacity, 500, 000 or 500 watts/va.. Here in our place, the power supply is not consistent that for such reason I feel the need to secure my s750 speakers, especially that it's quite expensive.
    Also, does anyone know how much power (if i'm right, it's expressed in watts) the s750 consumes, assuming it operates continuously in one hour? Thanks in advance.

    eomons wrote:
    anyone please help me decide on what to buy to protect my gigaworks s750 speakers from power surges or instability.
    actually, i'm confused with what to buy, AVR or UPS and what capacity, 500, 000 or 500 watts/va.. Here in our place, the power supply is not consistent that for such reason I feel the need to secure my s750 speakers,?especially that it's quite expensi've. Also, does anyone know?how much power (if i'm right, it's expressed in watts) the s750 consumes, assuming it operates continuously in one hour? Thanks in advance.
    Just get a power surge protector will do.

  • How to use GigaWorks S750 to my laptop??? HELP!!

    Hi
    I'm having trouble with finding the right and best solution to connect my GigaWorks S750 to my laptop.
    I havent got enough outputs on my laptop (my system needs 7.1).
    I need a solution so i can use all 8 speakers. Maybe a external soundcard or something like that?
    Please be kind and help me if you know a good solution. Thanks!
    Danni

    Belindasue01, welcome to the forum.
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  • Rear/side speakers not working on GigaWorks S750

    I have a Creative GigaWorks S750 7. sound system and a motherboard which uses Realtek HD audio.
    There are four colored jack ports on the back of the sub, which are labelled:
    Green: Front
    Pink: Center/subwoofer
    Black: Rear
    Grey: Side
    There are six jack ports on my motherboard:
    Yellow,Blue, Black, Green, Grey and Pink.
    The cable that came with the sound system has four jacks on one end, and three on the other.
    On the four-jack end, they are Green, Yellow, Black and Grey (so they match up perfectly to the sub, presuming the yellow jack goes into the pink jack port).
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    I have plugged the three-jack end's jacks into the Black, Yellow and Green jack ports on my motherboard.
    Everything is now matching. I also have Windows and the Realtek HD Audio Manager set to 7.1.
    The front left, front right, front center, sub and back right work fine. However, neither of the side speakers or back left work.
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    Message Edited by kingmustard on 05-30-2009 09:54 PM
    Message Edited by kingmustard on 05-30-2009 09:55 PM

    Hi Kingmustard,
    It's recommended to find out which colored audio jack is used for the front, rear, side & center/subwoofer for the Realtek HD audio. The motherboard manual should have this information. Depending on the configuration, you may need a 4 to 4 cable instead. Our default 7.1 connection setup with our Creative sound cards uses the supplied 3 to 4 cable.
    Please refer to this article.
    Message Edited by KokChoy-CL on 06-01-2009 02:26 PM

  • Gigaworks s750 with a 5.1 card?

    Hi all,
    I have a SoundBlaster Live! 5.1 (D880) card.
    Can the Gigaworks s750 Kit work with this card or I must get a 7.1 card?
    Tnk's in advance!
    Bye
    Phant

    Phant,
    The Gigaworks S750 speaker has a upmix switch by the volume control box that can help upmix 5.1 channel to a 7.1 channel effect so it should work with a 5.1 soundcard. Of cos if possible, I would still suggest getting a proper 7.1 soundcard to fully utilize a 7.1 speaker system.
    Jason

  • GigaWorks S750 7.1 - Interference and Volume issue

    Please provide assistance,
    I recently purchased a the Gigaworks s750 along with Creative's Sound Blaster Audigy 2 ZS.
    Here is the problem I am encountering:
    When using it for any type of audio, DVD playback being the worst, I get a great deal of interference when turned up past 50% volume on the Gigaworks controller. And to get any sound, I have to have the volume of the controller connected to the sub at a minimum of 50%. If there is no audio, when turned up the interference is totally unbearable.
    I have the audio on my PC turned up to 100%, and this goes for every form of audio controller on my PC. If any one of these audio controllers on my PC are turned down, I get very little audio out of the speakers at all?
    Is there anyway to get rid of this noise? I would like to have my DVD movies or games with the ability to play at a reasonable volume and be able to hear the fine noises that make a surround sound system worth purchasing. At this point when turned up, 80-100% of volume on sub volume controller, I get so much interference that the only time I can hear decent quality sound is when the sub and music are loud enough to cancel out the annoying interference?
    Please help?
    Sincerely,
    Poor creative customer

    I would recommend the G550W if you don't want to risk the S750, I have an S750 set, had to have the sub replaced a single time, but was no trouble at all and only took like 4 or 5 days for the new one to arri've, sets been running perfect for more than a year now

  • GIGAWORKS S750 7.1 malfunction solved?

    Hellow everybody!
    I have read a lot about GIGAWORKS S750 7.1 sub malfunction. I would like to buy a sound system, and I think this is a great one but as I said there are a lot of post with the same malfunction.
    Is this malfunction solved, or it have the same problem yet?
    In spite of buying 7.1, would be better to buy the GIGAWORKS G500 5.1 Does G500 5.1 have the same problem?
    THANKS!

    I would recommend the G550W if you don't want to risk the S750, I have an S750 set, had to have the sub replaced a single time, but was no trouble at all and only took like 4 or 5 days for the new one to arri've, sets been running perfect for more than a year now

  • Problem with gigawork s750 speakers

    I was wondering if someone could help me? I have the gigawork s750 and x-fi elite pro. When I play music only the center,side,rear left and right speakers play all the songs. When I do the check they all work, but I still have no idea how to make them all work at once? anyone help me would be greatly apreciated
    thanks,
    tuggy

    Can you confirm that the individual speakers are all working correctly by swapping them around to see if the fault follows the speakers or remains on the channel where they were. If the speakers are ok, then there maybe a fault with the sub woofer or sound card. You could check this by using different speaker system to verify the sound card or connect the speaker system to another sound card, but both are time consuming tests.

  • Gigaworks S750 Subwoofer

    Can another subwoofer be attached to the Gigaworks S750 Speaker System? Or additional speakers? Basically, I have a set of Creative Inspire 6.1's and I would like to hook them up to the Gigaworks S750 Speakers if I get them, is this possible?

    why would you want to do that? If you connect a cablesplitter to the cable connecting the center/sub, you can redirect it to another subwoofer. but you might try placing the sub in a corner first, cause using splitters and such isn't an inprovement to the audioquality

  • Gigaworks S750 front channels cutting out/clipping

    I'm having a problem with my Gigaworks S750. It works perfectly at low volume (~30% or less). Above that, I get horrible clipping, cutouts, and digital chatter out of the front channels. Audio passed out the headphone jack is fine regardless of volume.
    I cracked open the sub and looked for burnt electronics and popped capacitors... didn't find any. I did notice that the plastic wrap on 2 of the 3 transformers looked darker than normal.
    Any suggestions?

    I have exactly the same problem, but I still didn't open the sub, i think everything fine there too...
    I li've in Moscow, Russia and I don't know where to get fixed it even for money, anybody help!
    I really love this speaker system and i don't want to have anything instead of it....

  • Gigaworks S750 Power Requirements

    Hi,
    I'm planning to purchase the Gigaworks S750 to use in my car, which I can link up to the X-Fi PCI Card I have in my car's computer system and I was wondering what the power requirments were.
    Could someone please post details on the Gigaworks S750 power supply:-
    Input and Output; Voltage, Current, Frequency and any other possible details.
    Hopefully this system might be able to run of the power inverter I currently have installed, which takes 2V from the battery, converts it up to 240V then the PC and Power Supply for my current Inspire System converts it to the required amounts for input.
    I was expecting to have to upgrade my power inverter, as it's only 600W constant and 800W at peaks. The PC System takes away around 250-350W leaving only 250-350W for the speaker system.
    I expect I'll be upgrading to a KW Power Inverter, but if needed I can always go with the 2.5KW Inverter; just hope my cars alternator can produce enough juce.

    Thanks for the info, that's all I needed to know. Looks like the Gigaworks S750 is going to need between 660W-720W of power, so a KW inverter should cover it.
    I've considered using a car audio set-up, but they typicaly only have 2 channels. Atleast with the Gigaworks S750 I'll be able to expereince the full 7.1 surround sound experience. I'm probably not going to be going to keep my X-Fi card for long though, it's entertainment proccesor has gone faulty and I no longer have any Rear-Left sound for some strange reason? So I've switched it to the gaming mode proccesor for the time being and all channels are now working once again.
    Personally, I think the X-Fi is too advanced for it's own good, so I'm going to RMA it and downgrade to a slightly less advanced 7.1 sound card, which hopefully won't encounter those sorts of problems. As I've done some re-search and people have had all kind's of problems with X-Fi sound cards.
    Thanks for the recomendation though, but I find the computer far more usefull than any other car audio set-up's. I have wireless internet access which automattically connects to the nearest wireless access point, typically with-in 50 meters, using a 9Dbi antenna. The computer also has a DVD player, TV and FM Radio, a 60GB hard disk, a small touch screen LCD mounted on the dash, GPS with voice directions and many other random features which I personally would rather not do with out.

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