Is this a hardware or software problem?
Hi
i have an iphone 5 wich is about 2 years old now
and now i could probably throw it in the trashcan since im in a recovery loop
Here is are my problems:
After couple of months of use without any problems, the iphone suddently turns off and on randomly
but ONLY if its on standby mode, when im using the phone it does not turn off/on randomly... ever
As times goes by now the Iphone shut itself off when im not using the phone for long time (by long time i mean after a night of sleep)
When i go to sleep i know my phone will be turned off by the next morning (this probably after a couple of random restarts because this problem still hasn't fixed after updating to ios7 and then later to ios8)
I always to use a Hard reset to turn it back on... every morning... because i cant turn the phone back on the normal way
Now my second problem
I had ios 6 when i bought the phone and only did 3 updates wich where i am now at ios8
i dont update regularly, i will tell you why
EVERY UPDATE was a complete nightmare
it ALWAYS gets stuck at some point during the update
either its, waiting for iphone - checking apple server - progress bar that is stuck at 10% or 95%, errors #2 and all those other error numbers
i always needed to try 100+ times before it finnaly works 1 time (6 hours of non stop trying was the minimum for each update)
but this one is different,
i want to upgrade to ios 8.2 from 8 and i tried almost 2 days straight of disconnecting and connecting to try BUT IT DOESNT WORK?
yes i tried non stop wich i am still trying now, it doesn't want to work
it completed it 2 times but whenever i got the message: do not unplug the iphone it will restart in couple moments
... it does not restart and im still stuck at recovery mode
i also want to mention that when the message appears the progress bar isn't 100% rather 95%
is there any possibility that an bad working battery is the cause of this?
im about to give up and thinking to buy a iphone 6 and just smash this iphone 5 into pieces
sorry for the long text but this is like all the problems you can get in a single phone
THANK YOU IN ADVANCE !
Try updating mac os x and then itunes. With update for mac osx 10.x use combo update this is suppose to fix this problem....
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Safari keeps crashing, hardware or software problem?
Safari keeps crashing. Also tried Google Chrome but had problems with that as well. Is this a hardware or software problem?
Process: com.apple.WebKit.WebContent
Path: /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 9537 (9537.74.9)
Build Info: WebKit2-7537074009000000~3
Code Type: X86-64 (Native)
Parent Process: ???
Responsible: Safari
User ID: 502
Date/Time: 2014-03-20 16:20:19.611 +0100
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: C00000D-CF00-7000-000E-4BBEVEW00
Sleep/Wake UUID: AAAACA16-)BAFG-4CF4-9BB9-433AB2AFAE18
Crashed Thread: 8 JavaScriptCore::Marking
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000004
VM Regions Near 0x4:
-->
__TEXT 0000000104657000-0000000104658000 r-x/rwx SM=COW /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.JavaScriptCore 0x00007fff8e1d45d3 JSC::JSString::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 35
1 com.apple.JavaScriptCore 0x00007fff8e1d42f4 JSC::SlotVisitor::drain() + 388
2 com.apple.JavaScriptCore 0x00007fff8e1d28e6 JSC::Heap::markRoots() + 550
3 com.apple.JavaScriptCore 0x00007fff8e1d2069 JSC::Heap::collect(JSC::Heap::SweepToggle) + 233
4 com.apple.JavaScriptCore 0x00007fff8e1d1cd7 JSC::DefaultGCActivityCallback::doWork() + 167
5 com.apple.JavaScriptCore 0x00007fff8e1d1914 JSC::HeapTimer::timerDidFire(__CFRunLoopTimer, void) + 164
6 com.apple.CoreFoundation 0x00007fff93f8d564 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
7 com.apple.CoreFoundation 0x00007fff93f8d09f __CFRunLoopDoTimer + 1151
8 com.apple.CoreFoundation 0x00007fff93ffe5aa __CFRunLoopDoTimers + 298
9 com.apple.CoreFoundation 0x00007fff93f488e5 __CFRunLoopRun + 1525
10 com.apple.CoreFoundation 0x00007fff93f480b5 CFRunLoopRunSpecific + 309
11 com.apple.HIToolbox 0x00007fff92f05a0d RunCurrentEventLoopInMode + 226
12 com.apple.HIToolbox 0x00007fff92f057b7 ReceiveNextEventCommon + 479
13 com.apple.HIToolbox 0x00007fff92f055bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
14 com.apple.AppKit 0x00007fff95f943de _DPSNextEvent + 1434
15 com.apple.AppKit 0x00007fff95f93a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
16 com.apple.AppKit 0x00007fff95f87b2c -[NSApplication run] + 553
17 com.apple.AppKit 0x00007fff95f72913 NSApplicationMain + 940
18 com.apple.XPCService 0x00007fff9702bc0f xpcmain + 385
19 libxpc.dylib 0x00007fff914b5bde xpc_main + 399
20 com.apple.WebKit.WebContent 0x0000000104657ba0 0x104657000 + 2976
21 libdyld.dylib 0x00007fff99be75fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff95c6ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff92d0cf08 pthreadwqthread + 330
2 libsystem_pthread.dylib 0x00007fff92d0ffb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff95c6f662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8ccff43d dispatchmgr_invoke + 239
2 libdispatch.dylib 0x00007fff8ccff152 dispatchmgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff95c6aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff95c69d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff93f49155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff93f48779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff93f480b5 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff9613416e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
7 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
8 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 4:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff95c6aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff95c69d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff93f49155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff93f48779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff93f480b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff93ffd811 CFRunLoopRun + 97
6 com.apple.WebCore 0x00007fff8ce83d44 WebCore::ScrollingThread::initializeRunLoop() + 244
7 com.apple.JavaScriptCore 0x00007fff8e1aac5f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
9 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
10 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 5:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff95c6aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff95c69d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff93f49155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff93f48779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff93f480b5 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8fc09967 + + 348
6 com.apple.Foundation 0x00007fff8fc0976b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
8 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
9 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 6:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff95c6e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff92d0dc3b pthreadcond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff8e1b5e16 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff8e1b5935 JSC::BlockAllocator::blockFreeingThreadMain() + 117
4 com.apple.JavaScriptCore 0x00007fff8e1aac5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
6 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
7 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 com.apple.JavaScriptCore 0x00007fff8e1d46db JSC::JSString::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 299
1 com.apple.JavaScriptCore 0x00007fff8e1d42f4 JSC::SlotVisitor::drain() + 388
2 com.apple.JavaScriptCore 0x00007fff8e1d3f27 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 343
3 com.apple.JavaScriptCore 0x00007fff8e1b62ba JSC::GCThread::gcThreadMain() + 74
4 com.apple.JavaScriptCore 0x00007fff8e1aac5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
6 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
7 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 8 Crashed:: JavaScriptCore::Marking
0 com.apple.JavaScriptCore 0x00007fff8e1d435b JSC::SlotVisitor::drain() + 491
1 com.apple.JavaScriptCore 0x00007fff8e1d3f27 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 343
2 com.apple.JavaScriptCore 0x00007fff8e1b62ba JSC::GCThread::gcThreadMain() + 74
3 com.apple.JavaScriptCore 0x00007fff8e1aac5f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
5 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
6 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 com.apple.JavaScriptCore 0x00007fff8e1d4e4d JSC::JSObject::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 429
1 com.apple.JavaScriptCore 0x00007fff8e1d74c5 JSC::JSFunction::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 21
2 com.apple.JavaScriptCore 0x00007fff8e3fa2d6 JSC::JSBoundFunction::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 22
3 com.apple.JavaScriptCore 0x00007fff8e1d438d JSC::SlotVisitor::drain() + 541
4 com.apple.JavaScriptCore 0x00007fff8e1d3f27 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 343
5 com.apple.JavaScriptCore 0x00007fff8e1b62ba JSC::GCThread::gcThreadMain() + 74
6 com.apple.JavaScriptCore 0x00007fff8e1aac5f ***::wtfThreadEntryPoint(void*) + 15
7 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
8 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
9 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 10:: QTKit: listenOnDelegatePort
0 libsystem_kernel.dylib 0x00007fff95c6aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff95c69d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff93f49155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff93f48779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff93f480b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff93ffd811 CFRunLoopRun + 97
6 com.apple.QTKit 0x00007fff90f53f3c listenOnDelegatePort + 385
7 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
8 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
9 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 11:: QTKit: listenOnNotificationPort
0 libsystem_kernel.dylib 0x00007fff95c6aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff95c69d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff93f49155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff93f48779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff93f480b5 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff93ffd811 CFRunLoopRun + 97
6 com.apple.QTKit 0x00007fff90f54404 listenOnNotificationPort + 353
7 libsystem_pthread.dylib 0x00007fff92d0b899 pthreadbody + 138
8 libsystem_pthread.dylib 0x00007fff92d0b72a pthreadstart + 137
9 libsystem_pthread.dylib 0x00007fff92d0ffc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff95c6ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff92d0cf08 pthreadwqthread + 330
2 libsystem_pthread.dylib 0x00007fff92d0ffb9 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff95c6ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff92d0cf08 pthreadwqthread + 330
2 libsystem_pthread.dylib 0x00007fff92d0ffb9 start_wqthread + 13
Thread 8 crashed with X86 Thread State (64-bit):
rax: 0x000000010de126f0 rbx: 0x00000000ffffffb5 rcx: 0x0000000000000004 rdx: 0x000000010f8d0000
rdi: 0x000000010bbd1830 rsi: 0x0000000000000082 rbp: 0x0000000109211e70 rsp: 0x0000000109211e40
r8: 0x0000000000000001 r9: 0x0000000116b0f000 r10: 0x000000010af1a740 r11: 0x0000000018ef92fe
r12: 0x0000000107c7c000 r13: 0x00007fff7c55b278 r14: 0x00007fff7c55c268 r15: 0x00007fff7c55bea8
rip: 0x00007fff8e1d435b rfl: 0x0000000000010202 cr2: 0x0000000000000004
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x104657000 - 0x104657ff4 com.apple.WebKit.WebContent (9537 - 9537.74.9) <46AD5B20-A90A-329C-8A8C-18A9062AA559> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
0x104660000 - 0x104660fff WebProcessShim.dylib (7537.74.9) <D688F5E3-16BC-3856-A9A2-8524B7C85002> /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcessShim.dylib
0x10a8cb000 - 0x10a8ddff7 com.apple.webcontentfilter.framework (5.1 - 5.1) <81289FEE-C191-3434-9394-543B00B24522> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
0x10fb10000 - 0x10fb14ffd com.apple.audio.AppleHDAHALPlugIn (2.6.0 - 2.6.0f1) <82D2F703-F961-3298-B06F-14B772D23C7B> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x123400000000 - 0x12340047bff7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.24.11 - 8.2.4) <AD8822DB-4408-36A5-B524-04476A8E0245> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x7fff68c4e000 - 0x7fff68c81817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
0x7fff8bf96000 - 0x7fff8bf9eff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff8bf9f000 - 0x7fff8c105fff libGLProgrammability.dylib (9.6) <8807FAD2-11E2-3293-89D8-397B87334138> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff8c106000 - 0x7fff8c16afff com.apple.datadetectorscore (5.0 - 354.3) <B92E87D1-2045-3AB2-AE3F-8F948B30518A> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8c16b000 - 0x7fff8c59effb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff8c59f000 - 0x7fff8c5abff7 com.apple.OpenDirectory (10.9 - 173.90.1) <E5EF8E1A-7214-36D0-AF0D-8D030DF6C2FC> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8ccfc000 - 0x7fff8cd16fff libdispatch.dylib (339.90.1) <F3CBFE1B-FCE8-3F33-A53D-9092AB382DBB> /usr/lib/system/libdispatch.dylib
0x7fff8cd17000 - 0x7fff8cda0fff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8cdac000 - 0x7fff8dbfafff com.apple.WebCore (9537 - 9537.74.11) <9683BA7C-A04B-3E33-B195-DCF1C2CABF95> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff8dc44000 - 0x7fff8dc6cffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff8dc6d000 - 0x7fff8dc9efff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8dd44000 - 0x7fff8dd97fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8dd98000 - 0x7fff8ddc9ff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x7fff8ddca000 - 0x7fff8ddd5fff libkxld.dylib (2422.90.20) <EF476345-7A69-3AC0-95ED-0196FB8910CB> /usr/lib/system/libkxld.dylib
0x7fff8ddd6000 - 0x7fff8de24fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff8de25000 - 0x7fff8de9cfff com.apple.CoreServices.OSServices (600.4 - 600.4) <36B2B009-C35E-3F21-824E-E0D00E7808C7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8e130000 - 0x7fff8e138ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8e139000 - 0x7fff8e154ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff8e1a1000 - 0x7fff8e518ffa com.apple.JavaScriptCore (9537 - 9537.74.4) <0942FE6B-3152-30FC-B92A-92A1C29C5295> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8e51a000 - 0x7fff8e5d2ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8e869000 - 0x7fff8e8b0ff7 libcups.2.dylib (372.2) <37802F24-BCC2-3721-8E12-82B29B61B2AA> /usr/lib/libcups.2.dylib
0x7fff8e8c4000 - 0x7fff8e8caff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
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0x7fff998d9000 - 0x7fff998dbfff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff9993d000 - 0x7fff9998bfff com.apple.opencl (2.3.59 - 2.3.59) <8C2ACCC6-B0BA-3FE7-98A1-5C67284DEA4E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff9998c000 - 0x7fff9998dff7 libsystem_sandbox.dylib (278.11) <5E5A6E09-33A9-391A-AB34-E57D93BB1551> /usr/lib/system/libsystem_sandbox.dylib
0x7fff9998e000 - 0x7fff99992ff7 libsystem_stats.dylib (93.90.3) <1A55AF8A-B6C4-3163-B557-3AD25DA643A8> /usr/lib/system/libsystem_stats.dylib
0x7fff999a5000 - 0x7fff999a7ffb libutil.dylib (34) <DAC4A6CF-A1BB-3874-9569-A919316D30E8> /usr/lib/libutil.dylib
0x7fff999a8000 - 0x7fff99a6cff7 com.apple.backup.framework (1.5.2 - 1.5.2) <A3C552F0-670B-388F-93FA-D917F96ACE1B> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff99a6d000 - 0x7fff99a75ffc libGFXShared.dylib (9.6) <E276D384-3616-3511-B5F2-92621D6372D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff99b30000 - 0x7fff99b7dff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff99b80000 - 0x7fff99be3ff7 com.apple.SystemConfiguration (1.13 - 1.13) <63B985ED-E7E4-3095-8D12-63C9F1DB0F3D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff99be4000 - 0x7fff99be7ff7 libdyld.dylib (239.4) <CF03004F-58E4-3BB6-B3FD-BE4E05F128A0> /usr/lib/system/libdyld.dylib
0x7fff99be8000 - 0x7fff99c16ff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff99c17000 - 0x7fff99c81ff7 com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 663
thread_create: 1
thread_set_sSafari keeps crashing. Also tried Google Chrome but had problems with that as well. Is this a hardware or software problem?
When you have problems with multiple browsers, that could be an indication that the startup disk needs repairing or you need to restore OS X.
Launch Disk Utility located in HD > Applications > Utillities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
If DU reports errors, restart your Mac while holding down the Command + R keys. From there you should be able to access the built in utilities in OS X Recovery to repair the startup disk and restore OS X if necessary.
Make sure to back up all important files first before using OS X Recovery.
OS X Recovery does require a broadband high speed internet connection. -
HT1414 my iphone 4s the wifi grayed out!! is it hardware or software problem?
my iphone 4s the wifi grayed out!! is it hardware or software problem?
Hello EAB007,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Best of luck,
Mario -
My IPhone 6 128GB with current software using AT&T is dropping 5-10 calls a day. I am calling from an office with good signal strength and in the same location as i did with my 5S which almost never had dropped calls. Is this a hardware or software issue? Is this a common issue with the new IPhones?
Hi jackneedshelp,
Thanks for visiting Apple Support Communities.
If calls are not going through on your iPhone 6, I recommend going through the troubleshooting method found at this link:
iPhone: Troubleshooting issues making or receiving calls - Apple Support
These steps can help identify and resolve the symptom that might be causing the connection issue.
All the best,
Jeremy -
Is black screen for iPhone hardware or software problem
Is black screen for iPhone hardware or software problem.
Don't know until you troubleshoot. First step is a reset:
hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss) -
My ipod touch 4will not respond unless I hook it up to the computer. It never goes pasthe logo apple screen.It never restores fully. Cant tell if this is a screen or software problem.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 if a 64 GB one and $99 for the other 4G iPods. They do not fix yours.
Apple - iPod Repair price -
Hardware or Software Problem?
Hi
Every six weeks or so, my IMAC G5 slows down until it doesn't respond (pinwheels galore).
Ultimately I run disk utility from the Leopard Disk, but verify disk and repair disk both fail. So I erase the hard drive and re-install. Everything is then great for about six weeks until I start waiting for godot again...
How can I tell if this is a hardware or software issue? I'm sick of doing this, so if the solution is hardware I'd be willing to get new hardware. I don't want to get new hardware, and then have the same problem when I transfer of the data.
Any help would be appreciated.
Thanks,
Rob
Message was edited by: RKS1971How much free space do you have on your hard drive? Do you allow the computer to perform its regular maintenance tasks? You can use OnyX to clear your caches, and how much RAM do you have? Increasing that might speed things up as well. Make sure your trash is emptied as well.
These are a few things you can do to speed your machine up, you can also clear out deadwood, run [whatsize|http://www.versiontracker.com/dyn/moreinfo/macosx/44018] to see if anything you don't use is taking up lots of space. -
Lion 10.7 Only Boots in Safe Mode. Is This a Hardware or Software Issue?
Hi. On my iMac late 2009 i7 8GB bought last March only. I reinstalled Lion (I didn't erase the whole disk because I have Boot Camp Windows and I have filed there) and it can only boot in safe mode if I use the Mac's built-in EFI bootloader (where you have to press option on restart) menu then press shift after choosing the iMac OS X hardisk. I've been trying to fix it for around 4 days now today. I'm tempted to take it to the authorized Mac shop but that could take weeks to months in our country. If I let it boot normally, it would seem to have a kernel panic and would stop at the white/gray screen. Verbose mode showed that is stopped at something 10 of these like: nstat fail.
Is this a GPU hardware problem, specifically the 3D element of this 4850M GPU? I'd like to do load each kext, each extension manually but I can't find them in Lion. When I use the Lion DVD or the Lion Recovery partition, it's very sluggish, every click and process takes 20 seconds to minutes. If I try to boot in Linux, Snow Leopard DVD or Snow Leopard external hardisk, there seems to be a kernel panic. It's either just a black screen or a garbled screen.
I want to erase/format the iMac's hardisk but in Safe Mode, it can't be mounted even if I use Disk Utility. If only there's a way to force it to mount, I can save some Windows 7 file to one of my external hardisk or flash drive. Does anyone know of an app or program that can mount NTFS files on Lion's Safe mode?
If it's a Lion bug, has Lion somehow corrupted the Mac's built-in (hardware not the EFI partition in the hardisk) EFI or somehow corrupted the Mac or GPU's ROM? Could it be a new OS X virus? Should I then perform in Safe Mode to flash the GPU ROM and the Mac's ROM again (I have the latest)?
Do you think if I erased the whole drive, reinstalled it again with either Snow Leopard (assuming it doesn't boot into a garbled screen) or Lion things will go back to normal?
Has anyone experienced something like this? What was the culprit (was it a hardware or software issue) and what was the solution?
Gbu.Hi thanks for all the concern and replies. I've tried all that.
I had just got it back from the shop last Friday. It was there for around two weeks. It was a faulty GPU (when you see garbled display that's consisten when booting it the GPU). I have a strong feeling it's related to the Lion install 10.7 or 10.7.1 and may be similar to reports of Mac laptops overheating. It's good the GPU is removable, it might have taken 3 week or a month if it had been the whole board.
It's a blessing in disguise though as with all or most cases because I also got to have the LCD replaced for excessive backlight bleeding (in my opinion), the dead pixel from the previous LCD isn't there anymore (though under the glass there're some smudges but nothing crucial). The backlight bleeding is still the same though in my opinion but at least it's new.
It's a great thing I bought Applecare. I didn't buy it for the iPhone because that's more durable (my iPhone 3G's 3 years old now and it's still solid. Although there are scratches and a crack at the back at the bottom, got sqeezed under the table I think when I sat). I think Applecare is a good recommend for things that get hot like desktop and laptop Macs(are the iOS considered Macs btw?) which are twice or thrice the price of iOS devices.
Gbu. -
Is there a diagnostic test to detect hardware or software problems?
Hi All
Is there a way to run a diagnostics test to find if there is a hardware problem? or software problem? or even a computer history that I can pull up that shows what led up to the crash? (...like in iDVD
I was working on several large video projects in FCP and my space became limited on both my internal drives ( Hitachi and Macintosh)_
I moved files to the Trash bin and when I hit delete, the screen went grey, the fans went into high gear, and an error message came up stating that I'm required to shut down the computer by holding down the ON button. (Crash)
Is this is "blues singin' time" or is there hope to this scenario. Is there a way to run a diagnostics test to find if there is a hardware problem? or software problem? or even a computer history that I can pull up that shows what led up to the crash? (...like in iDVD)
I reinstalled MAC OS X v 10.4.11 but I'm getting the same results.
Processor: 4 x 2.5 GHz PowerPC C5
Memory 4,5 GB DDR2 SDRAM
Thanking All in advance.Your Mac should have come with an Apple Hardware Test on the DVD that came with your Mac.
For software, run First Aid that is part of Disk Utility on the DVD that came with your Mac or the Tiger install DVD. For directory corruption, the best is DiskWarrior that you have to buy.
Will it boot in Safe Mode? See
What is Safe Boot, Safe Mode? (Mac OS X)
http://docs.info.apple.com/article.html?artnum=107392
Takes a while to run, but it usually "fixes" problems.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://docs.info.apple.com/article.html?artnum=106214
Cheers, Tom -
Hardware or software problem? non-responsive non-stuck power button
Power button suddenly stopped responding.
It is not stuck as it clicks.
Arbitrarly, the phone would go on sleep while using as if someone pressed the power button! and right after the phone give me "Slide to shut down" as if someone pressed the power button for 3 seconds.
This happen when i'm on a call, and more when it is just there on my desk without me touching it.
As i didn't touch the phone and it does that, i guessed it is a software problem.
I preformed an OS update and the problem still there.
I'm in Dubai, and the weather is very hot and very humid, so i thought it is a hardware problem, but again, how would it do what it does suddenly without me even touching the unit!!!
We don't have Apple store here, just some retailers.
Anyone with similar experience?Try going into iTunes and on the same page you find the update option there should be a button to restore. I suggest restoring to factory settings and setting it up as a new phone first before restoring from a back up. If the home button works any better then it was a software problem and I don't recommend restoring from the back up if it works because the back up could carry over the software glitch with it.
If the restore did not fix it then it is a hardware problem.
Also, if it is very hot and humid where you are your phone could be getting water damage without you realizing it. Check the headphone jack to see if it has turned red. -
Hardware or Software Problem: Firewire Keeps Disconnecting
Hi. The My Book Studio from Western Digital, external hard drive disconnected but when I reconnect it, it won't mount because it can't even be seen by the iMac on both Windows (Bootcamp) and OS X Mountain Lion 10.8.2. I checked it's own SMART diagnostics tool and it says, it's a pass (I also used it's quick test which also says it's pass). If I connect a USB cable though it works fine but I'd rather use the Firewire.
I got to mount it when I flashed the My Book's firmware to the latest once. After that, that method doesn't work anymore. I resetted the SMC and the the PRAM just now, this one mounted. So far so good. I'm not sure if it'll disconnect and never mount again but could this be a software problem or a hardware problem. Is it the iMac's hardware or the My Book? Is it OS X or the software that My Book uses which is came with this external hardisk.
Thank you in advance.
God bless.Hi. It's most probably a Mountain Lion bug coz' it started after upgrading to that (I've checked the cables, it's got power and is working fine. I've sprayed it and the Firewire on the iMac with contact cleaner, dosed it with compressed air too):
https://discussions.apple.com/thread/4174723?start=0&tstart=0
Thanks for the reply. -
The problem is that my mac is working very well, in soft programs, like browser or text editing, and then stop. Stop for one eternity, until i do a hard shut down.
After this situation apper´s many times, in a single day, i went to a apple service store and left my mac to repair. At first, the tecnhical manager told me that happens a lot, and the problem are in the logic board. Well, when i pick up the mac, he told me that was a software problem and was solved with the instalation of 10.8.5, but in that same day, he crash 3 or 4 times, in different way´s. Now, he crash´s and restart alone, and at the first try don´t restart appearing one message on the grey screen.
I don´t know what is this problem.
Someone have or had this problem too?
What is the solution?
Thanks a lot...Maybe find a local who can translate for you. I don't know what to tell you for dealing in another country for service on your computer.
I can offer you something you can do if you want to give it a try. You'll need a backup of your data in your Home folder because you need to erase the drive. You'll also need a solid, preferably fast, internet connection.
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
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