Is this a Mail problem or an ISP problem?
I've cleaned out my "Sent" folder and my "Trash" folder and my inbox has all of about 25 e-mails. YET, I keep hearing from that darned mailer-daemon that "Your account is using 9M of mail storage,
this is close to its 10M storage quota."
Is 10M really the equivalent of 25 text only mails or are there more emails hiding somewhere in Mail OR is my ISP screwing me over? This is really annoying. Any help, much appreciated.
Brian
Hi Brian,
Consider your question as "answered". Kieran's post is your answer: he mentions one of the most poorly documented features of Mail, one that you cannot access by any menu at the top as far as I know.
A fast way of getting this same info is the keyboard command "Command-I", also very poorly documented, but also very handy.
Hope that this helps a bit,
Roger the Photographer
Montréal
Similar Messages
-
A networking problem or an isp problem?
I posted here last week with a mysterious problem i was having -- it turned out to be a bad modem, which was replaced yesterday.
the (new) problem is, i can now only connect to the internet when my ibook is directly connected to the modem. neither my airport network, nor a direct connection to my powerbook recognize the internet connection. the ibook was the computer the comcast technician used to register the new modem, and other times i've started a new isp service, once it works on one computer, the internet connection will easily transfer to other computers and/or the wireless network.
so my question is, is this a problem with my network/computers, or a comcast problem? i thought i'd check here first since it is such a hassle trying to get answers from their support, who know very little about macs. here are the details:
1)airport network and all computers were working fine last week.
2)the modem broke (thursday) and was replaced yesterday
3)now the ibook can access the internet with a direct connection to the ethernet port
4)powerbook does not work when connected directly (it gets a "self-assigned" IP address and cannot find any servers)
5)neither the desktop nor either laptop can connect to the internet via the airport network, even though the airport admin says that it's connected to the internet.
6)computer to computer connection over the airport network works fine.
any ideas? (i've already tried power-cycling the modem and airport as well as restarting all computers and the airport through the admin)Hello Frank, I hope it's OK if I leech onto this thread. I am having the same problem as post #1. I can only connect to the internet when the cable is plugged directly into the ethernet port of my powerbook. Here are my system info.
Powerbook 1GHZ
Graphite Base station
I also had a modem replaced two days ago. When the Comcast tech guy configured the modem it was plugged directly into the computer and everything worked fine. After he left, I tried to put the Airport in the loop and could not get on the internet.
I called Apple tech support to troubleshoot and we tried everything as far as the Airport goes (hard reset) and everything appears to be OK. The tech said that i should call Comcast and talk to the about provisioning. He said that when they installed the new modem that they sent the computer MAC address and recorded that and that MAC address is the only one that will be able to log onto the internet. He said if I call Comcast and give them the MAC address of the Airport, they should be able to change the MAc address they have and everything will be OK.
I called Comcast and they claim that is not the case. They say that the modem only uses the LAST MAC address that was connected to it and it must be a router problem.
I have tried the 30mins. unplugged and reset the modem and router and it did not work. I'm lost here......
Sorry for the long ost, but just wanted to detail the whole timeline....
Thanks, Steve -
Hello,
I'll try to explain my problem (not that you did not understand, but my explanations may be long and difficult).
I'm Lion 10.7.3 on iMac and I use Mail as my mail manager.
My ISP (access , mails) is "VOO".
At mail I am often "over quota" because the server VOO grants only 40M. I would like to address this problem. I contacted VOO but they tell me not to know and do not appear to increase capacity at the moment.
My idea was:
- All messages received at the server VOO would be automatically transferred to another address (eg ................. @me.com, my address icloud) whose capacity is much greater.
- But the problem is that nothing is planned at the server level VOO to perform this maneuver!
- Therefore, I turn to you to ask yourself the question, one of you has it you an idea, a suggestion, a solution?
Any suggestion is welcome.
Thank you in advance for taking the trouble to read and possibly to follow up my request.
How do I ask to go and read icloud (permanently) my mail to another address, that of my server?
Philippe (philippe.thiriet @ me.com)Thank you for your reply and the clarification it brings me.
Voo is imap of course and does not provide the possibility of forwarder mails to another address.
Since I use MAIL and I receive messages without any problems sent to me on my address icloud (............... @me.com) I think to ask all in my address book to send me on my address on icloud. Is it a good idea?
Could you tell me how much space I have in icloud? 40M is the highest in VOO.
Thank you for your help and for the time you devote to my problem.
Philippe -
If my network connection goes out briefly due to a problem at my ISP, FireFox immediately opens a "diagnose network problems" page. This is particularly annoying when I don't even have FireFox or any other software open. Ideally, I do NOT want FireFox to even check if my Network is connected. How can I stop this?
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Experimental Features
--------------------- -
I can't send mail from my iPad apps, I just get the error message, 'The recipient… was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
I am having a problem deleting all but one particular mail message from my inbox. I delete by either using the trash can icon for individual mail, or using edit, selecting the mail message (s) and clicking delete. However there is this one mail message that will not go away regardles of what I do including deleting all from the trash. Any ideas?
I get that every once in a while on my 3GS, and that's what I do to get rid of it. Probably not a bad idea to power down the phone every so often, anyway, gets rid of any crud waiting to cause a bug.
Glad to hear that it worked for you. -
Hey everyone,
I am new here and I have a question. I am using Mac Mail and what my problem is is that when I am trying to connect to my ISP, I can see on the screen that it says it is searching for new messages but it never downloads anything. Now, I know this is untrue because I checked my webmail and I have messages on there. Here is what has already been done.
** Deleted and remade the curent account and verified all of the settings are correct
** Tried moving the PList to the desktop, restarting and creating a new account there
** I have went in and deleted all of my old ISPS accounts
** Set up an account with OE6 on my home computer and made sure I left a check in leave a copy of mail messages on server
** I have no antivirus programs on my computer that are currently turned on
** I have nothing else using my connection that woudl interfere with this
** Verified my port settings were correct for 110 incoming
I just do not get it. Why does it send the log in information? Check my mail, check for unseen messages and then come back with nothing to show? Keep in mind, this was working fine at one time. And also this is not just my computer. There have been 10 other friends I have that are having the exact same problem. I give them Apple
s number at 1-800-SOS-APPLE and apple basically refuses to help them if they do not have the tech support feature. They also refused to help me basically. Does anyone have ANY ideas whatsoever or has anyone had this problem and if so, how do u fix this?
Power MAC I5 Mac OS X (10.4.6)Hello,
Is this POP account provided by your ISP? Is there an online link where the ISP provides info about how to set up their email account?
In Mail, it is necessary to know whether the mail server expects the Username to be the portion of the email address in front of the "@", or the entire email address -- here we are talking about the entry block for Username, and not Email Address. If you are only entering the username portion, try the whole email address -- if you are using the latter, currently, try only the username portion.
Access of the POP3 mail server, with Mail, uses only the Username and password, so the form of Username is critical.
Ernie -
Outgoing mail suddenly rejected by ISP
since 5/6 days my outgoing mail is rejected by ISP and stays in the outbox after all worked fine for several month.
Browsing the internet like being here..... receiving mail from a different account all works fine, through the same wireless ISP connection, which suddenly rejects my outgoing mail.
here are some screenshots
confusing is that Airport Utilities can't find any wireless devise , even so I am using it, see screenshot
can somebody help????I could sort my e-mail out today, the problem, was with the ISP new setting arrangement
about, there are two questions left :
b) Also why I was using the TPG wireless internet connection on the 02.05.2011 @ ca.1150pm, my macbook pro brought up a message like"somebody is using your (my computers) IP address, the settings changed". Can you make any sense of this or explain, what has happened???
c)Also, when I bring up my 'Airport Utility', while I am connected to TPG and even actively browsing the net on wireless it say's " it can't detect wireless devices (see screen shot above) -
When I try to sign in to the support community using one of my e-mail addresses and I put in nothing or what I thought was my apple support community user name I can get one of several messages
Ie.1. Please specify a user name
2.An account using this e-mail address already exists; only one account per e-mail address is allowed on Apple Support Communities
How do I find out what my Apple Support Communities user name isGood luck with this!!!
EVEN USING what WAS my Username, this is the exact problem I am having having entered my correct ID and Password.
Rgds
Rod -
I my safari automatically wiped when i took update. I am using Mac 10.6.8. Can you please send me how to reinstall it. Due to this my mail email system also effected. can you please help me soon
The reason Safari "wiped" is unknown, but try reapplying the OS X 10.6.8 Combo update here:
Mac OS X 10.6.8 Update Combo v1.1
Your email problems may or may not be related. A more complete explanation of the problem would help. -
Create Mail account by AppleScript - Authentication problem
Hi everyone,
For two day, I try to create a new email account in Apple Mail by using Apple Script. Actually, my script works fine except for the declaration of SMTP informations.
To my side, my SMTP server requires *authentication by password*.
----- CODE -----
tell application "Mail"
(* First, the IMAP account. Works flawlessly *)
try
set newacct to make new imap account with properties {name:"MailboxName", user name:"[email protected]", password:"", uses ssl:true, server name:"xxx.mycompany.com", port:xxx, full name:"<Sender User Name>", email addresses:{"[email protected]"}}
(* Next, we create a new SMTP server in the list. *)
set addsmtp to make new smtp server with properties {server name:"xxx.mycompany.com", user name:"[email protected]", uses ssl:true, authentication:password, password:""}
(* End then, we attach the SMTP server to the new IMAP account. *)
set smtp server of newacct to addsmtp
end try
end tell
----- END CODE -----
When I launch this script, Mail starts, the IMAP account is created just like the SMTP server. BUT when I check it (MailboxName > right click > Modify "MailboxName" > Sending server (SMTP) > modify the SMTP server list > advanced) there is *<Do not localize>* message instead of the SMTP scrolling list.
When I restart AppleMail, there is the list but only with "xxx.mycompany.com" instead of "xxx.mycompany.com:[email protected]".
I check the advanced properties of the new SMTP server and Authentication parameter is set to "None".
*I've tried "authentication:md5", it works !*
Does anyone have an idea ?
If you need further information, please let me know.
Regards,
Florent.
ps : I haven't found AppleScript forum. Sorry if this post is not in the right placeHello Aric Friesen, hello ssh2,
first of all, thank you for replying on this thread
_I'll start with SSH2 :_
I've tried to change the property of IMAP account directly (while the creation) AND overloading it after declaration and it still not works.
Maybe this image is friendlier than text ^^
Of course, I also tried to put double-quote on ‘password‘, nothing changes.
Same if I remove ‘authentication:""‘ from SMTP creation and declare it after.
As you probably get, my English is not perfect so I may have misunderstood your post If you can post the code of your solution, that could be clearer for me.
_Now *Aric Friesen* :_
Indeed Mr Marshall seems to be an implicated and professional person. I haven't reply to his last mail because I was a bit upset. I'm very sorry about that, I apologize, sincerely.
In his last mail, he indicate me the process to sign up ADC for free and then the authentication web page worked. There is no "problem" anymore about that (well, there was never a problem in fact... shame on me !).
I'm going to wait for ssh2 reply before getting in bug reporting (and, at same time, thank Darin for his precious help !).
regards
Florent.
ps : Don't paid attention to "<SMTP Server Address>" in IMAP account creation, on the pic. It's a copy/paste mistake. -
Mavericks, Mail 7.0, iCloud account problem
Upgraded to Mavericks, now iCloud mail is off line. Problem with iCloud account. It looks like it cannot save the password.
Any ideas how to fix this??
If I send out an email, it will ask for my password and then work fine. If I close and reopen the problem reutrns.
I do not have this problem with my MBA. Upgrade went fine, all mail accounts work.
I found the answer!!
Mail = Pref= Accounts = Advance = Pull down menu - chnage auth: from password to Apple token.I've been having this same problem. It seems to occure in both Mail app and Text Edit.
When I have a body of text, and I try to select a part of it, or click to set my cursor somewhere in it, the new text that I begin to type suddenly appears down the row somewhere else -- obviously where I had no intention of typing it.
Another issue that sprung up at the same time as this, was that Mail app will not automatically attach a signature file to my mail anymore. It always has to be manually selected from the pull-down in the new message window.
Both of these issus began immediately when I upgraded to Mavericks, and have even transferred over to a brand new computer when the user account was migrated over. -
Redirected to Europe (ISP problem??)
When I go to google.com I am redirected to Google UK, but the problem does not seem to be google specific. Even when I go to non google sites the banner adds are for casinos etc in europe. Other banner adds are advertising for items in euros NOT dollars.
I am wondering what the heck is going on. Does it seem likley that the problem is my ISP? I plan on going to a coffee shop today and will use their wireless network to see if I am still being redirected.
Any suggestion would be greatly appreciated
thanks rjjCamelot may well be onto something about Trojans.
There are no viruses in the wild (i.e. outside laboratory conditions) that can affect Apple OS X, but it is possible to pass on Windows viruses to other users. For this reason alone you should download and install the free virus checker ClamXav from:
http://www.clamxav.com/
Mac OS X 10.4 Tiger automatically checks your downloads for malicious software and content that could harm your system or collect information from your computer. You can read more about that here:
http://support.apple.com/kb/HT2340
If you feel you need added protection, read on:
SecureMac has introduced a free Trojan Detection Tool for Mac OS X. It's available here:
http://macscan.securemac.com/
The DNSChanger Removal Tool detects and removes spyware targeting Mac OS X. Called DNSChanger Trojan and also known as OSX.RSPlug.
Upon running the installer, the user's DNS records are modified, redirecting incoming internet traffic through the attacker's servers, where it can be hijacked and injected with malicious websites. The trojan also installs a watchdog process that ensures the victim's DNS records stay modified on a minute-by-minute basis.
SecureMac's DNSChanger Removal Tool allows users to check to see if the trojan has been installed on their computer; if it has, the software helps to identify and remove the offending file. After a system reboot, the users' DNS records will be repaired.
There may be other ways of guarding against Trojans, viruses and general malware affecting the Mac. A white paper has recently been published on the subject by SubRosaSoft, available here:
http://www.macforensicslab.com/ProductsAndServices/index.php?mainpage=document_general_info&cPath=11&productsid=174
Also, beware of MacSweeper:
MacSweeper is malware that misleads users by exaggerating reports about spyware, adware or viruses on their computer. It is the first known "rogue" application for the Mac OS X operating system. The software was discovered by F-Secure, a Finland based computer security software company on January 17, 2008
http://en.wikipedia.org/wiki/MacSweeper
On June 23, 2008 this news reached Mac users:
http://www.theregister.co.uk/2008/06/23/mac_trojan/
More information on Mac security can be fund here:
http://macscan.securemac.com/
More on Trojans on the Mac here:
http://www.technewsworld.com/story/63574.html?welcome=1214487119
Then this from July 25, 2008, is:
Attack code that exploits flaws in the net's addressing system are starting to circulate online, say security experts.
The code could be a boon to phishing gangs who redirect web users to fake bank sites and steal login details.
In light of the news net firms are being urged to apply a fix for the loop-hole before attacks by hi-tech criminals become widespread.
Net security groups say there is anecdotal evidence that small scale attacks are already happening.
Further details here: http://news.bbc.co.uk/2/hi/technology/7525206.stm
On October 30, 2008, MacWorld had this article:
Malicious software that emerged on Facebook.com in late July has surfaced again, this time using Google's sites to sneak around security filters.
On Tuesday, researchers at unified threat management vendor Fortinet noticed that a program similar to the Koobface worm had started using the Google Reader and Picasa sites to spread. In the attack, criminals host images that look like YouTube videos on the Google sites in hopes of tricking victims into downloading malicious Trojan software.
http://www.macworld.co.uk/news/index.cfm?email&NewsID=23354
On October 31, 2008 there was some more 'dramatic news':
The details of about 500,000 online bank accounts and credit and debit cards have been stolen by a virus described as "one of the most advanced pieces of crimeware ever created".
The Sinowal trojan has been tracked by RSA, which helps to secure networks in Fortune 500 companies.
RSA said the trojan virus has infected computers all over the planet.
"The effect has been really global with over 2000 domains compromised," said Sean Brady of RSA's security division.
He told the BBC: "This is a serious incident on a very noticeable scale and we have seen an increase in the number of trojans and their variants, particularly in the States and Canada."
The RSA's Fraud Action Research Lab said it first detected the Windows Sinowal trojan in Feb 2006.
Since then, Mr Brady said, more than 270,000 banking accounts and 240,000 credit and debit cards have been compromised from financial institutions in countries including the US, UK, Australia and Poland.
The lab said no Russian accounts were hit by Sinowal.
RSA described the Sinowal as "one of the most serious threats to anyone with an internet connection" because it works behind the scenes using a common infection method known as "drive-by downloads"."
Users can get infected without knowing if they visit a website that has been booby-trapped with the Sinowal malicious code.
The article goes on to say:
While attacks are on the increase, there are some simple steps that users can take to protect their information besides using security software.
"We have a saying here which is 'think before you link,'" said Mr Manky.
"That just means observe where you are going on the web. Be wary of clicking on anything in a high traffic site like social networks.
"A lot of traffic in the eyes of cyber criminals means these sites are a target because to these people more traffic means more money," he said.
RSA also urged users to be wary if their bank started asking for different forms of authentication such as a social security number or other details.
"People think not clicking on a pop up or an attachment means they are safe. What people don't realise now is that just visiting a website is good enough to infect them."
RSA said it is co-operating with banks and financial institutions the world over to tell them about Sinowal. It has passed information about the virus to law enforcement agencies.
http://news.bbc.co.uk/2/hi/technology/7701227.stm
Moral: Be careful where you go on the web and what you download! -
Wireless problem - ISP Problem?
I've noticed a little problem with my internet connection.
I'm using firefox and when I'd type in an address the status bar would read "connecting to google.com" or whatever and it wouldn't connect to the site. I'd sometimes have to hit refresh a few times to get the site to load.
So, this happened tonight and I opened up Safari and the same problem occured. Safari gave a little message saying you are not connected to the internet. My Airport icon shows full strength and it didn't display a loss of connection at this time. After hitting refresh a few times, the page loaded OK.
I have noticed this problem happened a few times yesterday but only once today. Perhaps it's an ISP problem? My ISP is BT Internet.
My modem is a Netgear DG834G and my computer is about 3 meters away from it.
Weird thing about this is that I was chatting on IRC at the time and didn't get disconnected from the server......OK so this happened again today, after not happening for a few previous days. I looked at all the lights on my modem / router and they were all lit up. This time I need to turn off Airport and turn it back on again, then things worked perfectly.
When this happened to me today I was again chatting using IRC and I got disconnected from the server. I'm not sure if this is what counts as a dropped connection, the Airport icon in the menu bar still reported full strength. I tried to log in to my router from my computer but I couldn't! I had to restart Airport to do so. Like I said no lights were out on my router so I'm guessing it's an Airport fault?
The logs from around the time this happened read -
When the incident happened
Jul 29 11:49:42 users-computer-2 configd[36]: posting notification com.apple.system.config.network_change
Jul 29 11:49:42 users-computer-2 lookupd[1343]: lookupd (version 369.6) starting - Sun Jul 29 11:49:42 2007
Jul 29 11:49:50 users-computer-2 kernel[0]: SetCryptoKey T: len 32, idx 0
Jul 29 11:49:50 users-computer-2 kernel[0]: SetCryptoKey R: len 32, idx 1
Jul 29 11:49:51 users-computer-2 configd[36]: posting notification com.apple.system.config.network_change
Jul 29 11:49:51 users-computer-2 launchd: Server 4d6f in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[1343]: exited abnormally: Hangup
Jul 29 11:49:51 users-computer-2 lookupd[1344]: lookupd (version 369.6) starting - Sun Jul 29 11:49:51 2007
Jul 29 11:49:53 users-computer-2 mDNSResponder: Repeated transitions for interface en1 (192.168.0.3); delaying packets by 5 seconds
After reconnect -
Jul 29 12:02:49 users-computer-2 mDNSResponder: Repeated transitions for interface en1 (FE80:0000:0000:0000:0219:E3FF:FEE2:38F0); delaying packets by 5 seconds
Jul 29 12:02:50 users-computer-2 configd[36]: posting notification com.apple.system.config.network_change
Jul 29 12:02:50 users-computer-2 launchd: Server 2b9b in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[1354]: exited abnormally: Hangup
Jul 29 12:02:50 users-computer-2 lookupd[1356]: lookupd (version 369.6) starting - Sun Jul 29 12:02:50 2007
Does anyone know if there's a way to have my Airport completely ignore all other networks and only show mine in the drop down menu? I do have interference robustness turned on. I can sometimes get up to 40% noise on my network according to iStumbler.
Just to add something else, I restarted my machine and haven't had a problem since. Does anyone have any idea what's going on? -
I keep getting this message: Mail can't connect to the account: "Sbcglobal". Enter the password... So I do and it opens up, but later it will happen again. It's not earth-shattering, but I keep having to stop what I'm doing to get rid of the annoying bouncing Mail icon.
If your password is accepted, and Mail connects to the account, but you're prompted for the password repeatedly, take each of the following steps that you haven't already tried. Note: these steps don't apply if the server rejects the password. That's a different problem.
Step 1
When prompted for the password, check the box marked Remember this password in my keychain.
Step 2
Check that the keychain is working.
Step 3
Check that the default keychain is unlocked.
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