Is this an OS or app issue?
When I have a file window open in Adobe Acrobat 8 Professional (v. 8.25), it won't close unless I specifically choose "File > Close" or (Command)-W. Clicking on the "red ball" in the upper left corner of the file window does nothing.
I don't have this issue in other applications. Adobe bug? App memory issue?
Any advice appreciated!
If the red close (window) button works properly in other applications, its an issue with Adobe. If it were really an OS issue, it would make all applications have the same issue.
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after installing the update I get this message on an app from facebook "502 Bad Gateway
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Help solving iOS iTunes video app issue
hello all,
i have a weird issue on my iOS devices vs my Apple TV and Mac Mini running Yosemite. All my devices are updates to the latest OSs.
the issue is, whenever I purchase or redeem a movie. It is always ready for streaming from the cloud on my Apple TV and Mac Mini.
but on my iPad 4 and iPhone 5s that same movie takes days and sometimes over a week to show up in the video app for streaming. Yes I do know I can download the movie. But why does it take so long to populate on my iPhone and iPad vs my Apple TV and Mac??
can anyone help me resolve this issue?Hi Nikesh
I am having the same problem. I downloaded purchased workout videos onto my iMac then I transfer them to my iPad and hook it up to my TV. It worked great on iOS6 but now I can't see the chapters on iOS7. The workout videos are under Home Videos Tab and there is no way to see the chapters.
Have you found any solutions to this? a different app? Soooooo frustrating!
thanks
Laura -
When launching Illustrator on Mac OSX 10.9 I get an error that the program is no longer supported on PowerPC. I tried moving the plug-ins to a different folder as the Adobe site suggested but no luck. Any ideas how to get this launched again? Same issue for Photoshop and InDesign
You will need to uninstall, run the Cleaner tool and reinstall you adobe applications. Adobe apps don't take kindly to inplace updates of the OS on Macs.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
I have an iphone 3GS, I went to back it up / update apps through my itunes. I did this, but a certain app I download wouldn't work on my phone as "my iphone software needed updating". So I did, now I can't restore & my phone shows itunes logo with plug?
Happy to have been of help. Hope all goes smoothly.
BTW, for the sake of others who may help you here, it's usually most polite if you mark the post that answered your question as being the one that "solves" it, not your own post. That's how people get points here, if a questioner marks their post as either "helpful" or "solving". It's not an issue for me, but for those just starting out in the forums it may be important to them. See:
https://discussions.apple.com/static/apple/tutorial/mark.html
and
https://discussions.apple.com/static/apple/tutorial/reputation.html
Regards. -
When trying to update an app, it partially downloads and then displays the message "unable to download item" Please try again later. This happens on any app I try. I have tried deleting the app and reinstalling with same results. What can I do?
I have the same thing happening on my iPod Touch 5th gen. Been happening for at least a month. I have updated to the most recent version of iOS which hasn't solved the issue. Must be a bug that they didn't get around to resolving yet, a year later. Really annoying to have it pop up when you are in the middle of a game though.
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I downloaded this free music downloader app in the App Store and I downloaded music but, every time a song ends it doesn't switch to the next song!!Whys that??
Go back to the App Store app and find the app you're having problems with. Then look in the description for the contact info for the developer. You might also find an email link within the settings of the app. Contact the developer to find out if they are working on this issue.
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Keynote remote will not pair with ipad after update to 10.7.2-bluetooth issue or remote app issue?
Noticed keynote remote will not pair after updating. Bluetooth light flashes a couple of times then goes off. I'm wondering if it's a bluetooth issue or a keynote remote app issue.
Any suggestions or remedies?
thanksThen again, it may not.
I've tried all the things recommended in the Apple KB article, and it doesn't work. Mulderscully is right, in the recent iOS 5 upgrade, Bluetooth is not turned on (at least, its symbol is not visible) from within Keynote even if you turned it on in the Settings menu. Posts in another thread recommended using another app to establish a Bluetooth connection between the iPad and iPod (I used Touch Rummy), then switching back to Keynote and Keynote Remote. This does work for me, but it is an awkward workaround. Shouldn't 'It just work'? -
This is more of a Mail app issue, and I've posted the question on that board, but I thought I'd post it here because I'm hoping some admins might have dealt with a similar issues:
Is anyone having success with clients on Network Homes using Leopard's Mail.app and an IMAP server?
Things used to work on the same client machines under Tiger, but after upgrading them to Leopard, Mail.app flat out refuses to work.
Users with portable homes seem to have better luck.
Some symptoms:
after working fine for 15-20 seconds, preview pane gets stuck on a "Loading" message. Double-clicking the same email opens it just fine in a separate window.
auto-fill of addresses in the To: field doesn't work. (The little circle on the right just keeps spinning.)
Mail.app does not pull any new incoming messages.
Mail.app refuses to quit cleanly. Force-quitting is the only way to make it quit
Mail.app randomly needs to "Quit or Quit and Rebuild" the database.
Thanks.Thanks to Dan Peterka in this thread:
http://discussions.apple.com/message.jspa?messageID=7912204
Disabling Sophos On-Access Scanning resolves the issue. -
How do i solve the activate app issue in DPS App Builder?
I have no apps showing up in the download section of DPS App Builder.
And on the App Status section, I am being prompted to activate app?
Can anyone help please?I have a creative cloud subscription.
Sent from Samsung MobilePrabhjyot Kaur <[email protected]> wrote:Re: How do i solve the activate app issue in DPS App Builder?
created by Prabhjyot Kaur in Digital Publishing Suite - View the full discussion
If you are DPS single edition user, then you need to enter serial number to activate app.
But it would be more helpful if you let us know which DPS edition you have?
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4853715#4853715
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Start a new discussion in Digital Publishing Suite by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746. -
I have a one year subscription... since this morning all my apps are in trial mode???
I have a one year subscription... since this morning all my apps are in trial mode???
Chat Now button near the bottom for Activation and Deactivation
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Asked to sign in after paying
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html -
On my iMac OS-X 10.9.3 I am able to view a downloaded .pdf in my browser , if however I want to print out the .pdf via the File tab and Print in Safari, the message comes up that Adobe either does not support this format, or it s corrupted as an attachment to an email. I have tried saving it to my desktop by exporting it as a .pdf, or saving it to the desktop. In both cases when I try to open it, I get the same message.
Found that the only way I can save the data is to take a screen shot to my desktop and then I can print it out, but cripes what a pain!
Any suggestions would be welcome, is this me or an Adobe issue?If you are printing to physical printer from Safari : Use Reader print button from Reader toolbar
If you want to save a PDF from Safari to your local : Use Reader Save button from the Reader toolbar.
PS: if you have PDF in read mode the hover the mouse at the bottom of the page and the floating Reader toolbar will appear.
Please let me know if this solves your issue. -
Hello, Im new to this website. Im having issues with my Macbook. I have the old 2009 model Macbook and it is our schools macbook. The school just upgraded these MacBooks to OSX Mavericks and when i try to open Minecraft it won't let me. It says no jdk installed. I also try to install Java SE runtime but half way through the Software Update it says cant download software because of network problem but I'm connected to the internet and i can browse stuff just fine. Can any one help with my problems. P.S. I don't know the administrator password or stuff like that. And yes we are allowed to play games and stuff on these laptops but only at home not at school so don't tell me i need to focus on school and not games.
Since you updated the operating system, it is probably Minecraft is missing certain files that ware remove or are not longer comparable with the new version of the OSX. what I recommend, is to check is there is an update for Minecraft and install that. If there is not update available, probably the best thing will be reinstalling Minecraft. Hope this will help you.
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Ipad 1st gen. Safari cannot open page because address is invalid. I get this trying to download apps from itunes, infact it will do this under any variable. I have tried copy paste in url but it doesn't matter what i try, safari doesnt allow anyway i try. I have searched answers to this but to no avail.
LeighHi Demo,
Yes, I have not made myself clear, I apologise.
I have tried downloading apps from itunes in order to set up a game for my son, when I go to click on a link, be this in itunes, or on the web, Safari revolts back informing the address is invalid. I read by coping a link and pasting into the URL, this would do it, but not so.
My goal then, is to install Minecraft for my son, I would then download an app to allow this but I am unable to get this far due to Safari insulting the address I ask it to go to
The iPad is first generation
OS 5.1.1 Software up to date.
Thank you in advance for your time -
I have an iPad 1 that is currently showing software updated at version 5.1.1. Is it possible to update to iOS version 7 on this device? My goal is to get Garage Band on this device and the app store is telling me I need iOS version 7.
Hi,
If you really need to upgrade you can save a bit of money and get an older version than the ipad Air.
First, you can sell your ipad 1 to places like gazelle.com, cashforyourmac.com, sellyour mac.com, or many others out there. The sites I listed give you cash. At this point gazelle.com is giving $70.00 for any ipad 1 in 'good' condition. And cashforyourmac will give you $25.00 over what gazelle.com or sellyourmac.com offers you. Shipping is free.
Then, with that money, go the the Apple online certified refurbished store. As an example, a new 64gb Air costs $699.00. A refurbed 4th gen 64gb costs $529.00 and a 3rd gen 64gb costs $499.00. Personally, I'd skip the 3rd gen. So if you buy a 4th gen 64gb at $529.00 minus what you can get from a sale to above, you can get an ipad 4 64gb for just over $430.00, a savings of savings of about $270.00. (A new 32gb Air is $599.00, a 4th gen 32gb is $449.00, and a 3rd gen 32gb is not on the site right now.) Google it and check if you can get better offers anywhere else. But getting one from the Apple refurb store gives you an essentially new ipad and using the above sites, you're not locked in with a particular site which will give you a gift card and restrict you to their store/site.
Each Apple refurbished ipad (any version) comes with a new front and back cover, a brand new battery, same return policy, and a full one year warranty with 90 days of phone support. Each comes in a white box like a new ipad with the wall charger and usb cable. The only difference is that it says in small print on the bottom of the box that it is Apple certified refurbished. Also, if you buy refurbs, be sure to check the store many times a day. They can come and go quickly, so when you see what you want, buy it right away. Shipping is free and pretty fast. (We bought two a year and a half ago and they have been great!)
Hope this helps.
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