Is this Forum actually supported by Blackberry. or....

...is it a community of interested users? 

This is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users. RIM personnel rarely comment on queries posted here. You would have noticed this in the message upon registration.
That said, in the past 30 days a couple of RIM technicians have been pitching in to respond and answer questions primarily in regard to the z10 and BlackBerry10 OS questions.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Similar Messages

  • Love this forum page

    I have never found a more helpful, quick to respond forum. I have a PC question and I want to appologize before hand for posting it. It looks like this forum is specific to cisco routers and I should be posting to another forum site. Like said, I love this forum. Question - I have a dell latitude D800. I was in the process of updating hardware/software from Dells website. After finishing, i closed the conection and turned the computer off. I see this message that 42 updates were being installed but I never clicked the update tab. It just did it by itself. Is there anyway of finding out exactly what the updates were for? Should I do a system restore from a day or two ago - would that get rid of any updates that got installed today? I only use the dell website to perform any needed updates. Thanks!

    Thank you for that feedback. Unfortunately, you are right. This forum only supports Cisco and Linksys Home devices.
    Best to ask in the Dell forums.
    The Search Function is your friend.... and Google too.
    How to Secure your Network
    How to Upgrade Routers Firmware
    Setting-Up a Router with DSL Internet Service
    Setting-Up a Router with Cable Internet Service
    How to Hard Reset or 30/30/30 your Router

  • Why can't this forum be monitored & supported by Blackberry Waterloo smarts?

    Why can't this forum be monitored & supported by Blackberry Waterloo smarts?  Counting on users does not provide enough answers...

    Hi sydneyp,
    Unfortunately there is no Mobile App for the Blackberry Forums, However there is a mobile version of the site if it isn't accessible by the built in browser I would recommend downloading and trying another browser like Opera this will give you access to the Mobile version of the forums
    I hope this helps
    Steve_T                                                                                                       New to the Community click here  
    Community Moderator

  • This is a support forum, not a flame forum.

    This forum is here for people to help each other out,NOT to flame and Bitc- about msi.
    Msi makes a good product, and the only reason you see so many problems here is this is a support forum for people having problems.
    For all the thousands of boards made, the people having problems are only a slight fraction.
    Only post here if you are having a problem and are looking for a fix, do not  bitc-!
    If you clearly ask for help and explain the problem, you might get some helpfull users to reply to you.
    Whenever I see a person start a flaming thread,all I think of is a John Kerry lover who likes to bitc- about a problem,that does not have the solution, and that bitc-es
    about sombody trying to fix the problem.

    Quote
    There are no other official forums for other major mobo manufacturers (at least not ASUS and ABIT).
    Actually you are half wrong.  ABIT's official Forums  And they actually have employees on the board.  But I digress.
    Here are some observations I have come to in the last 10 years or so.
    All modern tech companies have issues with product launches, so it seems.  I have broken my own cardinal rule with the K8N Neo, That bein NEVER BUY REV. 1 of anything.  
    I remember the trama of My Abit NF7-S, the Raid drivers on the floppy didnt work, the microphone had bad corruption issues (extreme static on the line).  It required an RMA for a physical repair.  The V.2 was more or less flawless.  Now The NF7-S is one of the most stable Nforce 2 boards going, what makes you think our K8's will not have such a storied history?
    Then there was the Leadtek Winfast TV 2000 Deluxe.  The drivers/PVR software provided would blue screen my system.  It required a download of a more current set to correct that.  
    Then I had a DOA Corsair memory strip.
    .....Then I purchased a Gainward Ti4200 video card, only to find out it had defective capacitors, and Gainward was replacing them with more defective cards, it took some people four, or more RMA's to get a card that was not defective, as evident in this thread (warning over 100 pags long) GAINWARD Ti4200 Problem Thread
    So, as one can see MSI has its issues just as everyone else, and I still have every confidence in them.  I just RMA'ed a 2.5 year old K7N415 for leaking capacitors, and they sent me a new one, no questions asked.  
    They have excellent customer service, and provide this forum for us all to come together and discuss our issues, and succeses.  Therefore everyone shold lay off MSI, and give them thier due.

  • Silverlight Support Blackberry: If/when this will be supported

    Hello, We are architecting a solution using Silverlight. We have a requirement for PDA access. We would like to use the blackberry PDA’s but are getting mixed signals when trying to determine if/when Silverlight will be supported by Blackberry.
    This site says it will be supported: http://www.electronista.com/articles/09/08/19/bberry.gets.flash.in.2010/
    This posting implies it will not be supported: http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/Silverlight-Support/m-p/345128
    Could you please speak as to if/when it will be supported? Our project will finish early 2011 so if we don’t have support until the last half of 2010 that is ok. We are just looking for someone from RIM to confirm/deny the rumor.

    hello,
    RIM never comments about rumors.
    if you search for any webpage hosted by blackberry.com, except "BB Support Community Forum" and "My BlackBerry", there is zero pages that talk about Silverlight :
    http://www.google.com/search?hl=en&q=silverlight+site%3Ablackberry.com+-site%3Asupportforums.blackbe...
    and it's the same on rim.com website :
    http://www.google.com/search?hl=en&q=silverlight+site%3Arim.com&aq=f&oq=&aqi=
    so it's a rumor (and RIM will not comment it )
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • I need to get into contact with Adobe support on renewal of my CC subscription which does not work but I cannot find any PHONE number just the referral to this forum - help, what should I do?? Thanks!!

    I need to get into contact with Adobe support on renewal of my CC subscription which does not work but I cannot find any PHONE number just the referral to this forum - help, what should I do?? Thanks!!

    Use the web chat:
    Contact Customer Care
    Mylenium

  • To anyone in product management and tech support monitoring this forum

    Since it would appear this is the "official" conduit to tech support now at SAS I am posting this here.
    You've lost me as an Xcelsius 2008 user and it only took 24 hours to do so. 
    As I've posted to a few places on this board, the upgrade process had errors for me, and 2008 suddenly became unable to load per my post to this forum OVER 36 HOURS ago which has received 0 responses from anyone within tech support or SAS.  New software I debated over spending my $ on.  Decided to, and within a few hours I could not use it.  And NO way to get anyone to assist in troubleshooting.
    I'm not a newbie to development, with over 20 years developing hardware and software solutions for very demanding telephone operator customers  around the world.   I understand bugs, the need for patches, etc. although I do seriously question how stable this release really is.  I mean if upgrades to existing 4.5 pro loads have issues dealing with Microsoft libraries, I do have to question how thoroughly tested this release really is.
    What has completely destroyed my faith in Business Objects / SAS is the lack of any type of technical support per your new policies which just went into effect.  I paid for the upgrade, downloaded the code, installed it (albeit with issues), lost the ability to run the code almost immediately, and went into a dark hole with no way out! 
    The telesales rep (who I'll let remain nameless less he get into trouble for helping) has been very professional and helpful.  I wish I could say the same for others - but there are no others - just this forum to try and get help on. (and thanks to those that did respond - no offense intended, but where are the "official" SAS reps on this board and how can issues like mine where I am completely dead on a new install be highlighted and escalated for resolution?)
    This is a business app, run by business users trying to do their jobs.  I cannot fathom how SAS can and will be successful with Xcelcius if there is not some ability to receive priority (and yes, FREE) support - especially for install issues on code just purchased!  Talk about creating severe buyer's remorse!  I understand customer / techical service is expensive.  I've built global call centers over my career for this purpose, and it's a fine line to walk between being able to provide a level of support expected by most customers, and also trying to not support the users for free who are perfectly content to spend hours each day on the phone with your highly professional reps basically having their work done for them.
    But to not be able to get a response on a brand new install that has gone terribly wrong - and receive that response in a timely manner is just flat out wrong.  It's a $1k software package - not freeware!
    So for now, I'll drop back to 4.5 (although I must admit part of me is wondering how much of our dashboard work can now be done without your software.  Bad taste in my mouth at this point) and chalk up the hours lost this week to a really bad experience with your company.
    Comment if you will, but please take this comment to heart.  I had the guts to write it.  Wonder how many others are just not saying anything at all?

    Fully Agree!
    Waiste of time and money. I am sooooo, pissed off. Zero technical support, lack of confidence in this product. I used the 4,5 version- much better and reliable vs. this Engage2008 piece of software.....
    I would NOT recommend buying it on all the other forums I am active on.
    TOMORROW is the deadline for SP1 - I hope they don't have the guts of asking money for it.
    Silviu

  • Apple support disscussions - where has this forum gone?

    Developers - (if you are still there)
    does anybody know where the apple support discussions is now held.  I found this forum really useful for learning about iPhone programming. 
    Im not sure about this new setup.
    james

    I followed the instructions you directed me to, and after moving those two fles to the desktop, i go to system pref>network>assis me>assistant.
    Going through that, i create a new location, than select 'I use airport to connect to the internet wirelessly'. I select the network that is ours, adn click connect. It runs for a bit, than the error message pops up saying "UNABLE TO ESTABLISH A NETWORK CONNECTION. Your computer could not connect to the internet. Click OK to go back and change your network settings and try again."
    I push OK, go back try again, it does nothing. I quit, go under aurport settings, and instead of having it as automatic, i select preferred networks, and select mine as the only network under that.
    I restart the computer, same problem happens. Open a web browser, says i am not connected, open my system prefs, and it reads: "AirPort is connected to the network xxxx. Aurport has a self-assigned IP Address and may not be able to connect to the internet."
    I have full range on my router, the aurport is connected to the network, i just dont get an IP.
    I go and renew the DHCP Lease, and it does nothing. Beside the IP Address, it reads a set of numbers which indicate its self assigned: "169.254.xxx.xxx"
    To make things more confusing now, once i reset my system preferences, my roomate, who is running a mac, and couldnt connect to the internet at the same time i couldnt, could now connect. What is the next step for me to do?
    Its not the router, because i have tried multiple routers. Its not the computer, because i did have a connection to this network prior to about 5 days ago, and i can still connect to the internet wirelessly at different locations. I reinstalled my os, updated it, nothing. I reset my system preferences and again nothing.
    This is becoming a major problem, as i need this connection to do school work.
    Does anyone have any suggestions?

  • Does Adobe actually read this forum ??

    Ok,
         I have only been in this forum for 2 days (after calling adobe and being forwarded to this forum), but after looking through dozens of posts..... I do not see any posts by a Adobe support engineer or even a Adobe employee?
    Does anyone at Adobe read this "support" forum?
    since there is no phone support, no email support, and only support venue is this forum.

    The previous responses are correct in that there is no guaranteed response to every question from an employee, but Adobe staff and Community Professionals are active in many topics and will respond where appropriate. You can identify the role of a user by the badge under their profile image, and I can see a number of employee responses within the last day across the Acrobat forums. There is no rule that an employee has to post here; some do and some don't but it depends on how busy they are. Adobe does not have dedicated support staff patrolling these forums 24/7 so the people posting here all have "proper jobs" to do, like writing the next version of your software.
    Adobe Reader is a special case in that as a free product, direct support is limited. Users of free or evaluation software will be directed to these forums in every case, but if they require 1:1 support they can pay for an incident ticket via the link posted above.
    I've checked your account and I can't see a specific question which hasn't been answered to some extent - please post details of your problem if you feel something hasn't been answered.

  • AAMEE 3 is released, is this the "official" support forum?

    AAMEE 3 is released, is this the "official" support forum?

    Thanks, Jody,
    Just following up, this appears to be the AAMEE forum page:
    http://forums.adobe.com/community/download_install_setup/creative_suite_enterprise_deploym ent
    Kudos to Jody for his blog post:
    http://blogs.adobe.com/oobe/2012/06/announcing-the-enterprise-deployment-forum.html
    Don

  • I thought this was a support forum.. Nobody replies

    I was directed to this forum on my Z3 as a 'Support Forum'.. Where I'd the support, nobody replies to any posts

    It is a Sony support forum and there are a few Sony employed members here but they are busy and leave the bulk of issues to we the members to help each other but there are occasions that we simply don't have the answers

  • Hi, VZW Support, Is ok to post some rumored upcoming VZW Phones in this forum?

    Hi, VZW Support, Is ok to post some rumored upcoming VZW Phones in this forum?

    This is a peer to peer customer forum and not a direct link to Customer Service.
    You an discuss future and rumored devices here just like the other community members have done in the past

  • Anyone from Blackberry Reading this Forum? If so....

    Hi there, just became aware of this forum after it being mentioned over on Crackberry.com.
    Anyways, if you work for Blackberry and are reading this forum and this thread, then PLEASE take stock of all that is said in this Z10 thread over on Crackberry.com here:
    What Tweaks do you want to see in next BB10 software update?
    And.  Please.  Make sure it is thoroughly shared and heard at Blackberry...
    Many of us *really love* our Z10's, but can't help but feel that Blackberry/RIM *yet again* came out with an imperfect awesome device. 
    Is it impossible to have a nearly perfect smartphone because, although the Z10 is the best smartphone on the market according to me and others, it certainly has MUCH to be desired? Is it impossible to add (or *return*) to the Z10 most if not all of the MANY MANY MANY really great features we miss in the 7.0 system outlined in the above thread, because if it had most if not all of those features, you would be selling a lot more devices over the coming months to-be-sure?
    If I were you and worked for Blackberry, I would see that Thorsten Heinz et al knew that, for the benefit of its many Z10 customers and the future of the company, Blackberry should come out with some kind of serious PR and SOON to assure us that 10.1 or other future updates will add many of the features that kept so many of us afloat in the hopes for so long that Blackberry would come out with the very best device, while we now sit here wondering why Blackberry left out SO MANY features we loved and frankly depended on with 7.0 etc, making our Z10 imperfect.
    If you do not, or you tell us that we will not see many of those features, or leave us wondering much longer, then it is hard to imagine that we will stick with you forever and that Blackberry will be the flagship of smartphones it could be and succeed.
    Thorsten et al, you do want to keep and grow your customer base, don't you? You do want to strike real concern and embarrassment in Apple and Android, don't you? You do want to not have future repeats of last week's sell-offs of the BBRY stock because of one tech firms' downgrade of the company's future over false rumors, but rumors still, of a high rate of returned devices, don't you? You do want to hear loudly from us that you have the most amazing phone on the planet ever, don't you?!
    Then please hear and acknowledge our feedback, and execute much more of what we as Blackberry fanatics came to expect in great anticipation of what has turned out to be a three-quarter-baked awesome smartphone, the Z10, please. 

    OK, HTML got me again. Try this code:
    case 62: // '>'
    stringbuffer.append(">");
    break;

  • I am writing to this forum to ask for help in determining whether Aperture will satisfy my needs when I switch from Windows to MAC in the near future.

     I am writing to this forum to ask for help in determining whether Aperture will satisfy my needs when I switch from Windows to MAC in the near future.  
    I am currently using Photoshop Elements 8 on Windows 7.  After several years of use, I am self taught and adequately proficient for an amateur.  What I didn't realize (until I started researching my upcoming migration on the Internet) is that I actually use PE8 for two functions: digital asset management and digital editing. 
    Regarding Digital Asset Management: My research leads me to understand that PE on MAC does not provide the same level of organizational capability that I am used to having on Windows, instead providing Adobe's Bridge which does not look very robust.  Furthermore, iPhoto, which come on MAC will not support the hierarchical keyword tagging that I require to organize my library of photos. The two SW applications which I am thinking of switching to are either Aperture or Adobe's Lightroom.  Frankly, I'm thinking that it would be smoother to stay within the Apple product line. 
    So the remaining question is whether Aperture will support my digital editing needs. The tweaks that I do to my photos are not very complex (no, I do not want to put people's heads on other animal bodies).  But could someone who uses Aperture tell me whether It will allow me to do the following kinds of edits?:
    - If I have a photo where someone's face is too shadowed, can I lighten just that person's face, and leave the rest of the photo as-is?  
    - if I have a photo where the background is cluttered (eg, 2 people in front of the Parthenon which is undergoing renovation), can I remove just the construction cranes?  
    - Can it splice together several separate photos to give a panoramic?  
    If, once I get Aperture, I find that it cannot enable the kinds of editing that I do, I would probably get PE11 in the future. However, if people in this forum tell me that Aperture will definitely not  support the kinds of editing which I've described in the previous paragraph, I would prefer to get PE11 with my initial configuration (since someone will be helping me with my migration).  
    Thanks in advance for your consideration and help! 

    I am concerned, however,  about using a non-Apple Digital Asset Manager in OSX. I would really like to avoid integration problems. Is using PE11 to import and catalog my digital photos likely to cause conflicts?
    Thanks for any insight on this
    Amy,
    Not so much conflicts as maybe a little less seamless integration with Apple software and perhaps some third-party software providers in the Mac App Store where some programs build in direct access to iPhoto and Aperture libraries for getting images into those programs easily. Typically, there is a manual command to go to Finder (think Windows Explorer) to browse folders.
    One caution to mention however, is that the organization you set-up in PE Organizer is unlikely to transfer over to either iPhoto or Aperture if you decide to change at some point.
    The only real stumbling block that I see in your opening comment is that you want hierarchical keywording (Kirby or Léonie can go into the details on keywording limitations as I stay at one level). If you can work with the keywording schemes of either iPhoto or Aperture, then using PE for your external editor (either program supports setting an external editor) would probably be ideal since you know PE well. This is the idea with the Mac App Store version of PE (editor with no organizer).
    Note - I use Photoshop CS6 (full version) with Aperture and it works really well. The only downside is that Aperture has to make either a TIFF or PSD file to send to an external editor so that the original file is protected by not sending it to the pixel editor. While TIFF or PSD files protect the integrity of the image information without degrading it, they are typically much larger file sizes on disk than either RAW or JPEG files. Therefore, your library size (iPhoto or Aperture) will balloon quite a bit if you send a lot of files to external editors.
    One other possibility for an external editor would be a program called Pixelmator. It is pretty similar to early versions of Photoshop, but built for Mac. Other than the panoramics you want, it will do most pixel editing that PE can do. It is not an organizer, so it is built to go with either iPhoto or Aperture. It does have differences in how you complete certain procedures, so there is bit of a learning curve when you are used to doing it the Adobe way.

  • From reading this forum and my own it experance the HP "eprint" email server is flawed!

    Having read on this forum and from my own experience only a limited number of email providers email addreses will be accepted by the eprint email address it certainly does not accept emails from hotmail.com and hotmail.co.uk they bounce almost before they are sent!!!
    So own up HP I bought in to your sales BS  and there certainly wasn't any caveats saying that you eprint system does it did not work with certain email providers.
    I note that someone calling himself an interested employee of HP  has been suggesting that its the providers fault, well I have been using hotmail for donkeys years and the only time my emails have bounced is when I have incorrectly entered the wrong send address configuration or the attachments were too large!
    I am getting on, but for the life of me I cannot found any eprint support contact email address on their web page, is there one? or is HP hoping that their customers will sort out their problems for them?
    For the record I can see my printer on line via the eprint web site and all the reports are correct so its not a fault at my end .
    So HP if you actually monitor this forum get your act together and give us what your sales blurb said it would!

    For those who are experiencing ongoing issues with their web services, you can attempt to try the following steps that may
    help resolve your problems.
    1.) Completely shut down your printer and restart it
    2.) If you have prints that have not printed, log into ePrint Center (or create an account if you do not have one) and
    then look for your printer status. If printer status is green but you still have pending jobs, delete the pending jobs one at
    a time (Starting with the oldest first). There may be a print job stuck in the queue that further restricts other jobs from
    completing.
    a. If option 1 or 2 above still doesn’t work, removing web services and re-adding web services will cause the printer to
    reattach to the cloud.
    b. Please note that if you attempt option 3, you will get a new eprint email address (and lose your custom one with no
    ability to get it back) furthermore, you will need to re-add your printer back to your ePC account.
    I am an HP employee

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