Is this PDF defective?

I have been encountering problems with the "Save as XPS/PDF..." add-in for Microsoft Office 2007. Since the update to Service Pack 3, Office has been producing PDFs that Adobe Reader/Acrobat Pro can't render correctly (before the update, there were no such problems). I have already started a thread about this at superuser.com. There the consensus was that Office does indeed produce a malformed PDF.
So far, so good - so I paid €299 plus taxes to open a support ticket at Microsoft. However, they say that since other PDF renderers like Foxit Reader or Chrome's internal PDF viewer can render the file correctly, the problem is not with Office but with Acrobat (so I guess they are trying to pass the buck to Adobe (and thereby avoid having to refund my support ticket fee which they would have to do if a bug in one of their products was the cause for it)).
My guess is that other PDF viewers are more lenient to errors in the file, just as good browsers ignore malformed HTML, but that Adobe's products (or GhostScript, for that matter, who claims that there is an error in an XREF header, whatever that is) are strict and refuse to render a defective file.
My problem now is: Can I prove that the file is in fact defective? If so, how?
You can find the PDF file here, and (if you want it) the original PowerPoint file here.
Thank you very much,
Tim Pietzcker

Yes the PDF is malformed. Adobe products are some of the most lenient in terms of 'bad grammar' within PDF files, but if faced with an outright error they will usually ignore that object. This can in turn cause other page elements to be hidden, e.g. where they depend on transparency information from the malformed object.
The specific error in this case is with the implementation of fill gradients on the orange shape which joins between the left pie chart and the middle pie chart. If Microsoft care, they've omitted one of the bounds values from the stitch function definition for the pattern axial fill. Deleting that shape from the PDF, everything else renders perfectly.
Obviously the best thing to do is use the Acrobat plugin to 'Save to Adobe PDF' rather than the Microsoft PDF/XPS addon (I've checked and Acrobat's plugin works fine with your PPTX file), but if you absolutely have to use the MS addon then give that shape a different style of gradient and try again.

Similar Messages

  • I cannot open this PDF file in Acrobat 8 Pro or in Acrobat Reader on Windows 7 64-bit

    I have a PDF file that I could open on my Windows XP 32-bit laptop in Acrobat 8 Pro or in Acrobat Reader.  I then upgraded to a Windows 7 64-bit laptop.  But now in Win7-64, I cannot open this same file using the same apps (Acrobat 8 Pro & Acrobat Reader XI). 
    When I try to open it in Acrobat 8, it does not load and instead a popup windows appears saying -
    Adobe Updater
    Some components needed to complete this operation are missing but information about them may be available on the Adobe website. Would you like to search the Adobe website for the missing components? 
    And I can choose either the OK or Quit buttons.  When I click OK, a web browser starts and goes to this website -
    http://www.adobe.com/special/adobe_update_manager/?type=Filter&name=FOPN_foweb&version=0.0 .0.0&lang=en_US&os=Windows&osver=6.1.7601&appid=acrobat8pro-en_US&cpu=intel
    This webpage says -
    Adobe Update Manager
    Adobe cannot locate the requested plugin. New plugins will be listed on this page. Currently there are no plugins.
    So now I am stuck, no direction to go.  I am left without any solution from Adobe for Acrobat on this file.
    When I try to open this PDF file in Reader, it does not load and instead a web browser is spawned loading the webpage -
    http://plugin.fileopen.com/Default.aspx?bhcp=1
    This is the FileOpen Plug-in for Adobe Acrobat/Reader, which prompts to -
    Please click OK to download the FileOpen Plug-in Installer for Adobe Acrobat/Reader 
    I click on OK, download and run the Installer file, accept the terms, and installed the FileOpen Client (x64) B928.  Upon completion, it prompts to Finish.  But it does not automatically bring Reader up or try to load the file.  So I try again to load the PDF file into Reader.  But once again, the file does not load and the web browser is spawned loading the same FileOpen Plug-in Installer link.  I click OK again, and start the same FileOpen Client process.  This time, it recognizes that I have FileOpen Client installed, and the window gives me two choices, Repair or Remove.  So since I apparently need this Plug-in, I choose Repair.  The process seems to complete the Repair.  But when I try to load the file, it still brings me back to the FileOpen Plug-in webpage.  So now I am stuck again, and left without any solution from Adobe for Reader on this file. 
    I tried Adobe support.  But apparently Adobe does not support past releases of their products (Acrobat 8), and also does not give free support for the current version of their free products (Reader XI). 
    Can this be fixed? 

    How is Acrobat 8 not fully Windows 7 compatible?  I see discussions on this Adobe Community saying how Acrobat 8 does work on Windows 7 and with 64-bit.  It appears that if Acrobat 8 is updated to the latest version, then this should fix AA8-Win7 issues.  And I am at the latest AA8 version, 8.3.1. 
    And how are Acrobat 8 and Reader XI are not compatible?  I have always had Acrobat and Reader installed on the same PC, without ever having any issues.  And Adobe allows the installation of one after the other.  So apparently Adobe allows them both to exist together.  If they are incompatible, then why would Adobe allow them to exist together? 
    Anyway, I did uninstall the FileOpen Plug-in and the Reader XI, then reinstalled the FileOpen Plug-in.  So now Reader is not installed and only Acrobat 8 is installed.  I then tried to load the PDF file, but I still get the Acrobat 8 error described above. 

  • How can i get a pdf from my iPhone to my new macbook? I keep trying to sync but it says it will delete all the books/pdfs on my phone. I don't have this pdf on my computer and don't want to lose it. Help please!

    How can i get a pdf from my iPhone to my new macbook? I keep trying to sync but it says it will delete all the books/pdfs on my phone. I don't have this pdf on my computer and don't want to lose it. I am using the same iTunes account. Any suggestions?

    Hello ashlyn888,
    Based on your post it sounds like you would like to sync your iBooks content with your computer. I have located an article that may help you in this situation. While you can sync this data with your computer you can also use the sharing button to send PDFs using various sources:
    iBooks: Viewing, syncing, saving, and printing PDFs on iPhone, iPad, and iPod touch - Apple Support
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • To view the flash technology content in this pdf file please install this version of flash player

    I am getting an error while opening a pdf file I am using Windows 7 with adobe 10.1.7 installed error message " to view the flash technology content in this pdf file please install this version of flash player"

    Both ActiveX and plugin?  What versions?

  • For the best experience, open this PDF portfolio in Acrobat 9 or Adobe Read

    Hi,
    For the first time I am aware of a user has received a PDF that cannot be opened in Preview.
    The pdf opens to a splash screen showing, "For the best experience, open this PDF portfolio in Acrobat 9 or Adobe Reader 9, or later." There is a large button showing " Get Adobe Reader 9"
    It is a 15Mb document but we cannot get beyond the splash screen in Preview so I have had to install Reader 9 for the user.
    Turns out the document is a very basic slideshow. It seems this is a new (to me) format of PDF which forces users to install Reader.
    Is there any way these image portfolios can be opened within Preview so I don't have to install Adobe Reader bloatware again?
    Thanks,
    b .

    Is there any way these image portfolios can be opened within Preview so I don't have to install Adobe Reader bloatware again?
    I doubt it, but perhaps others have better info...
    You can ask Apple to expand Preview's capabilities here:
    http://www.apple.com/feedback/macosx.html
    Personally I have never found Preview to be a complete substitute for Adobe Reader and always have both on my machine to deal with pdfs, which have a large number of possible variations in terms of version, features, and encodings.

  • In what program was this PDF created from?

    Hi,
    I hope someone can clue me in on how this PDF was made where I'm guessing if you have the regular Adobe Acrobat reader you can edit/interact with the file. I really love to know if there is a tutorial that can teach me how to create empty square text field for edits by other people. Here's the link
    http://www.sec.gov/about/forms/formd.pdf
    I was thinking the document could have been done in Adobe InDesign or even Microsoft Word but I doubt it. And I think there might be some XML involves that I have never learn how to or know what it is.

    There are any number of programs that can create a PDF form. Adobe has Acrobat, LiveCycle Designer, LiveCycle ES, InDesign. Third party providers inlcude Open Office Org and Nitro PDF. It is even possible to add form fields in a PS file and have Distiller create the form. You might want to look at the Acrobat Users Community for tutorials and eSeminars about creating forms.

  • Unable to open PDF portfolio (Error Msg: "For the best experience, open this PDF portfolio in...)

    I am having a problem opening an important PDF portfolio document using Adobe Reader (version 11.0.02) for Mac (Mountain Lion version 10.8.3).
    When I attempt to open the file, I come up with the error message: "For the best experience, open this PDF portfolio in Acrobat 9 or Adobe Reader 9, or later", and I am unable to view the document. This is becoming very frustrating, as I am attempting to open the document with the new version of Adobe Reader (which I have downloaded multiple times).
    If anyone has a solution for this problem that would be very helpful!
    Thanks in advance.

    Hi,
    Thanks for the reply. No I'm not using iPad, I have a MacBookPro. I just wasn't sure which forum was best to post this question in.
    I have flash but Adobe still won't open my documents.
    Anyway, thanks for your help.
    Lauren

  • Some elements of downloaded PDF not showing (Error: "For the best experience, open this PDF portfolio...")

    I'm on a PC attempting to view a downloaded PDF. It's an application so the document is generated by our online system and aggregates info from the applicant as well as documents they uploaded. I can see most of the final product but the document uploaded by the applicant gives the error "For the best experience, open this PDF portfolio in Acrobat 9 or Adobe Reader 9, or later." I downloaded the latest Reader (DC) and when I searched to download the latest Flash Player I got a message that it should be up-to-date since I use Chrome. I've seen other folks having this problem; any suggestions?? Thanks in advance.

    Thanks for your response! The document appears the same either way. I downloaded the file and have opened it with both Adobe Acrobat and Adobe Acrobat Reader DC.

  • Wrong warning? to open with Reader (9.3.x or higher) "This PDF form requires a newer version of ..."

    Hello
    I have a problem with my form, when opened with Adobe Reader Version 9.3.0.148 (included) or higher Reader systematically shows the annoying message "This PDF form requires a newer version of Adobe Reader ...".
    I work with 3 versions of each form:
    1) Dynamic PDF Form XDP: Generated with Adobe Designer ES 8.2, (target version "Acrobat and Adobe Reader 8.0 or later. "
    XDP form has no "Warings"
    XFA-Template:
    2) PDF Form, generated from the XDP form of point 1), using Adobe LC Forms ES2 "renderXDPForm" method.
    3) Flatten PDF, generated from the PDF form, resulting in point 2) value, using Adobe LC Assembler ES2.
    DDX:
    I have generated 3 different PDF rendering, changing only the "target version":
    a.1 PDFFormRenderSpec.setAcrobatVersion (AcrobatVersion.Acrobat_6): MyForm-ES-AcroVersion6.pdf.
    b.1 PDFFormRenderSpec.setAcrobatVersion (AcrobatVersion.Acrobat_7_0_5): MyForm-ES-AcroVersion7.pdf
    c.1 PDFFormRenderSpec.setAcrobatVersion (AcrobatVersion.Acrobat_8): MyForm-ES-AcroVersion8.pdf
    Of all that I've created a flat version using Assembler:
    a.2: MyForm-ES-AcroVersion6-flatten.pdf
    b.2: MyForm-ES-AcroVersion7-flatten.pdf
    c.2: MyForm-ES-AcroVersion8-flatten.pdf
    Attach all forms of work[zip 4 download].
    Well ... I tried to open all forms generated (six) with versions of Adobe Reader from 8.1.0 to 10.0.1.434 X and the findings are that the annoying warning message is displayed only with the flattened forms and from version 9.3 .0.148 (included) or higher.
    Table of test, where
    OK= No message at open.
    Err= Message displayed.
    I do not understand or just logical that the most current versions (and higher) Reader is precisely this message to appear at what may be due? What's happening?
    Why the message is taught only in the flattened forms?
    How I can solve this problem?
    Thanks.

    I do not use the method "renderPDFForm" (at least not explicitly), instead use the "renderXDPForm (...)".
    I added the XDP form the zip (I forgot): download from here!
    And the only parameter that you can tell this method over the "target" of the resulting PDF is "com.adobe.idp.services.PDFFormRenderSpec. "
    /* Common to all generated PDF */
    com.adobe.idp.services.PDFFormRenderSpec renderSpec= new com.adobe.idp.services.PDFFormRenderSpec();
    renderSpec.setLinearizedPDF(true);
    renderSpec.setLocale("es_ES");
    renderSpec.setRenderAtClient(RenderAtClient.No);
    renderSpec.setCacheEnabled(false);
    renderSpec.setStandAlone(true);
    /* Target version 8 o superior: Usede ONLY to generate "MyForm-ES-AcroVersion8.pdf" */
    renderSpec.setAcrobatVersion(AcrobatVersion.Acrobat_8);
    /* Target version 7.0.5 o superior: Usede ONLY to generate "MyForm-ES-AcroVersion7.pdf"  */
    renderSpec.setAcrobatVersion(AcrobatVersion.Acrobat_7_0_5);
    /* Target version 6 o superior: Usede ONLY to generate "MyForm-ES-AcroVersion6.pdf"  */
    renderSpec.setAcrobatVersion(AcrobatVersion.Acrobat_6);
    After this, process PDF forms resulting in Assembler.
    I tried also NO explicitly assign the "AcroVersion" ... and in such cases, the resulting AcroVersion indicated corresponds to the time of design (Adobe Designer, File / Form Properties / Default / Target Version), and in such cases the resulting PDF, also displays the warning message.
    I do not know if I answered your question.
    Any idea?

  • Adobe Acrobat Message : ''To view the flash technology content in this PDF, please install the version of flash player that supports Adobe reader and acrobat "

    I am using interop acrobat dll in one of my client , when trying to open a pdf file in acrobat X the following message appears :
    ''To view the flash technology content in this PDF, please install the version of flash player that supports Adobe reader and acrobat "
    Is there any workaround to fix this issue ?...
    will installing the flash player fix the issue ?
    thanks

    i am trying to convert the pdf to tiff image using
    //Using ACROBAT PRO
                AcroAppClass app = new AcroAppClass();
                AcroAVDoc doc = new AcroAVDocClass();
    i tried downloading the flash player ,now the error does not appear but for those pdf that displays this flash message error i am not getting the pdf converted to tiff file , instead i get an image with message
    What could be the cause of this issue ?

  • Adobe Pro 8.2.6/Win7/64 won't open this pdf

    The pdf file is a state road map, and is located here:
    http://http://www.iowadot.gov/maps//msp/pdf/transmap.html
    I know the reader ver 10 (X) under win/xp will open it, but trying to open it under win7/64 using Adobe Pro 8.2.6, I'll get the following message:
    "Acrobat cannot decrypt this doc".
    I also know that the READER 8.2.6 running under win xp will not open this pdf either, as I get the same message as above.
    Any ideas?

    But as stated above, the file won't open under Adobe READER 8.2.6 running in Win-xp either.
    Something tells me my old ver 8.2.6 Pro is about history, as I've never had any problems running the Pro ver 8.2.6 under Win7/64 on my desktop.
    The laptop running Win-xp & Reader ver 8.2.6 won't open the file, but installing reader ver X on the laptop will. Looks like my old ver of Pro on the desktop has run it's course.

  • LinearGradient Not displayed in this pdf .

    This pdf was Converted from Emf file ,the Gradient not preserve in this pdf,only the end color preserve,I dont know why the startcolor not presrverd in pdf.Help me please
    [MODERATOR: PDF source code replaced with image]

    I have - several times. All I can tell you is that the URL you provided
    does not have a file at the end of it, but I can see all the other files
    in that directory.
    So either you gave the wrong URL, or there's some sort of permissioning
    problem that is not allowing me to see it.
    Before we worry about the file, however - is this a custom report
    plug-in? If not, then the issue is moot, this is the wrong forum to
    discuss.
    DCorlette
    DCorlette's Profile: http://forums.novell.com/member.php?userid=4437
    View this thread: http://forums.novell.com/showthread.php?t=420190

  • This PDF form requires a newer version of Adobe reader !?

    Hi there
    I use LiveCycle 8 and I design forms for a target audience using Acrobat Reader 7..
    My problem is whatever I put in a form, I get a really annoying message when opened in Acrobat reader 7
    This PDF form requires a newer version of Adobe reader, Without a newer version, the form may be displayed but not work properly etc....
    This doesn't inspire confidence for the user.
    I get this message even if I open a new form, add a single textfield and save as Acrobat 7 PDF form.
    Is there a way around this ?
    Thanks
    Chris

    I am not too sure, I thought that saving as Acrobat 7 pdf,would do that. Is that not the case ? Are you referring to something else ?
    Thanks
    Chris

  • Reader 9.1 locks up with this PDF

    Hi there
    This PDF:
    http://www.maxdata.de/Produkte/Download/MPL_500_I_M6.pdf
    was rendered using Visagesoft to PDF 1.2
    It opens fine in Reader 8.
    It opens fine in Acrobat Pro 9
    But Reader 9.1 locks up when we try to open it in our environment.
    Can anyone else open this with Reader 9?
    Any thoughts?
    Cheers

    SOLUTION
    I know with Adobe Reader, as with everything in life, you get exactly the support you pay for.  That'll be nothing, then.
    Anyway here's our solution to our own problem in case you get the same thing.
    Process Monitor revealed the truth.
    The chris.pdf file needed - for no good reason - the Korean codepage file:
    C:\Program Files\Adobe\Reader 9.0\Resource\TypeSupport\Unicode\Mappings\win\CP949.TXT
    Installing the Korean font pack fixes the problem, as it deploys this file. 
    Just having a "fake" version of CP949.TXT (based on CP1250.TXT) also works.  The benefit being that the real one is 790K and the fake is 10K.
    It seems to fix all the issues we had with our CRM's PDFs and the Maxdata site PDFs also work.
    The CRM is Lexus Nexus's InterAction 5.6

  • Can I do this (PDF intereactive)

    Hello. I have design standard CS4
    Leaving aside the general graphics etc I am particuarly interested in the navigation menu at the bottom of this PDF. Could this be achieved with photoshop/illustrator/indesign or is it a flash thing?
    http://cdn.volkswagen.co.uk/assets/common/pdf/brochures/passat-brochure.pdf

    Very simple to do in InDesign. Just create the buttons and add the links.
    Bob

Maybe you are looking for